The QualCert Level 2 Diploma in Supply Chain Management is a foundational qualification designed for individuals who are beginning their journey in logistics, procurement, inventory management, or operations. QualCert Level 2 Diploma in Supply Chain Management provides learners with a practical understanding of how supply chains work and equips them with the core skills needed to support supply chain activities within various industries.
In today’s fast-paced, global economy, efficient supply chain management plays a crucial role in business success. From sourcing raw materials to delivering finished products, supply chain operations must be well-coordinated, cost-effective, and customer-focused. The QualCert Level 2 Diploma in Supply Chain Management gives learners a clear and structured introduction to these processes, helping them understand their role in ensuring smooth and effective supply chain performance.
The QualCert Level 2 Diploma in Supply Chain Management is ideal for school leavers, entry-level employees, and career changers who want to build a strong base in logistics and supply chain functions. It covers essential topics such as inventory control, stock handling, procurement support, warehouse operations, transportation, customer service, and basic supply chain planning.
Designed with both theoretical and practical components, this qualification prepares learners to handle everyday tasks in warehouse environments, logistics centers, procurement departments, and retail distribution hubs. It also helps improve workplace readiness, communication, and organisation skills—making learners more employable and confident in business environments.
Whether you’re aiming for your first role in a warehouse, looking to support procurement teams, or planning to advance into logistics and distribution, the QualCert Level 2 Diploma in Supply Chain Management provides the ideal starting point. It is also a stepping stone to further professional qualifications at Level 3 or beyond.
By completing the QualCert Level 2 Diploma in Supply Chain Management , learners gain valuable insights into modern supply chain systems and become essential contributors to the smooth functioning of business operations. The QualCert Level 2 Diploma in Supply Chain Management is aligned with current industry needs and offers flexible study options through various training providers, including online and blended learning formats.
QualCert Level 2 Diploma in Supply Chain Management
The QualCert Level 2 Diploma in Supply Chain Management, offers 42 Credits, requiring a Total Qualification Time (TQT) of 210 hours, including 150 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06084-1 | Supply Chain Operations and Process Improvement | 7 | 25 | 35 |
| QC06084-2 | Procurement and Supplier Relationship Management | 7 | 25 | 35 |
| QC06084-3 | Inventory Control and Stock Optimization | 7 | 25 | 35 |
| QC06084-4 | Transportation and Logistics Planning | 7 | 25 | 35 |
| QC06084-5 | Warehousing, Storage, and Material Handling | 7 | 25 | 35 |
| QC06084-6 | Environmental Sustainability and Regulatory Compliance in SCM | 7 | 25 | 35 |
GLH (Guided Learning Hours) and TQT (Total Qualification Time) are terms commonly used in vocational qualifications to help define the amount of time a learner is expected to spend on their studies.
1. GLH (Guided Learning Hours)
GLH refers to the number of hours a learner spends being directly taught, supervised, or supported during their course. This includes the time spent in activities such as:
- Classroom instruction
- Practical workshops
- One-on-one tutoring or mentoring sessions
- Online learning sessions with tutor support
In other words, GLH represents the time that learners are actively engaged with their instructors or learning activities.
2. TQT (Total Qualification Time)
TQT represents the total amount of time a learner is expected to invest in completing a qualification, including:
- GLH (Guided Learning Hours): Time spent on direct learning, as explained above.
- Self-Directed Learning: This includes time spent on independent study, research, assignment completion, preparation for exams, and any other work the learner does outside of direct teaching hours.
TQT is a broader measure that includes all the time required to achieve the qualification. It helps learners and employers understand the overall commitment required for the qualification.
Key Differences Between GLH and TQT:
- GLH focuses on direct learning with guidance or supervision.
- TQT includes GLH as well as independent study time and other learning-related activities.
Example:
If a qualification has a TQT of 600 hours and a GLH of 250 hours, it means the learner should spend 250 hours in direct learning (classroom, online, or tutor-led sessions) and 350 hours on independent study or research.
Learning Outcomes of QualCert Level 2 Diploma in Supply Chain Management:
1. Supply Chain Operations and Process Improvement
- Analyze supply chain operations to identify inefficiencies and areas for improvement.
- Apply process improvement techniques to optimize supply chain workflows.
- Understand the impact of streamlined operations on overall business performance.
- Implement strategies to enhance supply chain responsiveness and flexibility.
2. Procurement and Supplier Relationship Management
- Understand the procurement cycle and supplier management best practices.
- Develop effective supplier relationships to ensure quality and timely delivery.
- Evaluate supplier performance and apply negotiation techniques.
- Manage risks related to procurement and supplier contracts.
3. Inventory Control and Stock Optimization
- Apply inventory management principles to maintain optimal stock levels.
- Use forecasting techniques to predict inventory requirements accurately.
- Implement stock control methods to reduce waste and costs.
- Monitor inventory performance using key performance indicators (KPIs).
4. Transportation and Logistics Planning
- Plan and coordinate transportation activities to meet delivery schedules.
- Understand different modes of transportation and their cost-effectiveness.
- Optimize route planning and logistics to improve efficiency.
- Manage logistics challenges including delays, damages, and regulatory compliance.
5. Warehousing, Storage, and Material Handling
- Understand warehouse operations including storage methods and layout design.
- Apply safe and efficient material handling techniques.
- Implement best practices for stock organization and retrieval.
- Monitor warehouse performance to support supply chain goals.
6. Environmental Sustainability and Regulatory Compliance in SCM
- Understand environmental impacts related to supply chain activities.
- Apply sustainable practices to reduce carbon footprint and waste.
- Comply with legal and regulatory requirements affecting supply chain operations.
- Promote corporate social responsibility within supply chain management.
The QualCert Level 2 Diploma in Supply Chain Management is an ideal entry-level qualification that delivers both practical knowledge and real-world skills to learners seeking a career in supply chain, logistics, procurement, or warehouse operations. The QualCert Level 2 Diploma in Supply Chain Management is designed to provide a solid foundation in supply chain principles, helping learners understand how to support the flow of goods and services in today’s fast-paced, globalised business environment.
Below are the key benefits of enrolling in this qualification:
1. Builds Core Knowledge of Supply Chain Operations
The QualCert Level 2 Diploma in Supply Chain Management introduces learners to the fundamental elements of the supply chain, including stock control, inventory handling, transportation, procurement, and warehousing. By understanding how these elements are interconnected, learners develop a holistic view of how businesses manage the flow of goods from suppliers to customers.
2. Enhances Employability in Multiple Sectors
Logistics and supply chain professionals are in demand across industries such as retail, manufacturing, e-commerce, construction, healthcare, and public services. Completing this diploma makes learners job-ready and more competitive for entry-level roles such as:
- Warehouse Assistant
- Logistics Operative
- Inventory Clerk
- Distribution Assistant
- Procurement Support Officer
3. Provides Practical, Work-Ready Skills
Learners gain hands-on, applicable skills that employers value. These include:
- Managing stock levels and records
- Coordinating the receipt and dispatch of goods
- Supporting procurement activities
- Understanding logistics documentation
- Following health, safety, and environmental standards in warehouse environments
These operational skills can be applied immediately in any supply chain setting.
4. Develops Professional Behaviour and Communication
The QualCert Level 2 Diploma in Supply Chain Management also focuses on soft skills such as teamwork, effective communication, time management, and customer service—qualities that are essential in any supply chain role. Learners become better prepared to work efficiently within a team and interact with suppliers, customers, and colleagues.
5. Prepares for Career Progression and Higher Study
The QualCert Level 2 Diploma in Supply Chain Management serves as a stepping stone toward more advanced qualifications such as:
- QualCert Level 3 Diploma in Supply Chain Management
- Diplomas in Logistics, Procurement, or Business Administration
- Professional certifications like CIPS or Lean Six Sigma
It provides a structured pathway for career development and long-term professional growth.
6. Offers Flexibility and Accessibility
Many training centres offer this course through flexible learning formats, including online, part-time, and blended delivery. This makes it accessible to learners with different schedules, including full-time workers, job seekers, and adult learners.
7. Strengthens Confidence and Workplace Readiness
By gaining real-world insights and completing assessments related to actual job scenarios, learners build confidence in their ability to perform supply chain tasks and adapt to the demands of a dynamic work environment.
8. Supports Organisational Efficiency
Employers benefit from hiring staff who understand how to manage stock, coordinate logistics, and maintain accurate records. Learners who complete this diploma become valuable assets who contribute to operational efficiency and reduce costly errors.
9. Introduces Ethical and Sustainable Practices
The course also introduces learners to the basics of responsible sourcing, environmental concerns, and ethical supply chain practices—areas that are increasingly important in modern business operations.
10. Accessible to a Wide Range of Learners
The qualification is suitable for school leavers, early-career professionals, and career changers, regardless of their background. It provides a clear, structured, and supportive learning experience with no need for prior experience in the field.
The QualCert Level 2 Diploma in Supply Chain Management is designed to meet the needs of a wide range of individuals who are either starting their career journey or seeking to enhance their basic understanding of supply chain and logistics operations. The QualCert Level 2 Diploma in Supply Chain Management is practical, accessible, and career-focused—making it suitable for learners from various backgrounds, age groups, and experience levels.
Here is a detailed profile of the ideal learner for this qualification:
1. School Leavers and Young Adults
The QualCert Level 2 Diploma in Supply Chain Management is an excellent starting point for individuals who have recently completed their secondary education and are looking to enter the workforce. It provides an accessible route into a professional career in logistics, warehousing, or supply chain management.
Ideal for:
- Students aged 16+ looking for vocational qualifications
- Individuals not pursuing university but seeking industry-focused education
- Learners preparing for apprenticeships or internships in logistics or operations
2. Entry-Level Employees in Logistics and Warehousing
The QualCert Level 2 Diploma in Supply Chain Management is particularly beneficial for individuals currently working in junior roles who want to gain a formal qualification to strengthen their skills and improve job performance.
Ideal for:
- Warehouse operatives
- Stockroom or inventory assistants
- Delivery and logistics support staff
- Dispatch and goods-in/out workers
3. Job Seekers and Unemployed Individuals
For those looking to enter the job market or re-enter after a gap, this diploma offers the skills and qualifications needed to stand out in a competitive employment environment. It provides learners with a practical edge and shows employers that they are committed and work-ready.
Ideal for:
- Job seekers aiming for entry-level supply chain roles
- Individuals looking to increase employability in logistics and distribution
- Participants in workforce development or retraining programs
4. Career Changers and Adult Learners
Professionals from unrelated industries who want to move into the growing field of supply chain management will find this course highly beneficial. QualCert Level 2 Diploma in Supply Chain Management allows learners to switch careers with confidence and acquire practical, transferable skills.
Ideal for:
- Retail staff transitioning to logistics roles
- Office workers entering warehouse or procurement support positions
- Adults looking for stable careers in a high-demand sector
5. International Learners and ESL Students
The QualCert Level 2 Diploma in Supply Chain Management is accessible for non-native English speakers and international students who want to gain a UK-recognised qualification. It introduces global supply chain practices in a clear and structured way.
Ideal for:
- Learners preparing for roles in international trade or logistics
- ESL students looking for beginner-friendly business courses
- Migrants or overseas learners seeking employment in the UK or other English-speaking markets
6. Apprentices and Interns in Supply Chain Roles
Apprentices or interns working in logistics and warehousing can take this qualification alongside their on-the-job training. It helps them gain formal recognition for the skills they’re already developing in the workplace.
Ideal for:
- Apprentices in Level 2 logistics, procurement, or operations roles
- Interns in supply chain or warehouse support roles
- Employers seeking to upskill their junior staff
7. Entrepreneurs and Small Business Staff
Small business owners or employees involved in managing stock, shipping, or orders will benefit from understanding how supply chains function more effectively. The QualCert Level 2 Diploma in Supply Chain Management helps improve accuracy, efficiency, and customer service.
Ideal for:
- E-commerce sellers managing procurement and fulfilment
- Small retail store staff handling logistics
- Assistants managing basic inventory or ordering processes
Entry Requirements
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Qualification Process
Qualification Process for the QualCert Level 2 Diploma in Supply Chain Management
- Self-Assessment:
Begin by evaluating your eligibility to ensure you meet the qualification requirements, including work experience, knowledge, and language proficiency. - Registration:
Complete your registration by submitting the required documents, including a scanned copy of a valid ID, and paying the registration fee. - Induction:
An assessor will conduct an induction to confirm your eligibility for the course and explain the evidence requirements. If you do not meet the criteria, your registration will be canceled, and the fee will be refunded. - Assignmnets & Evidence Submission:
Provide all assignmnets and the necessary evidence based on the assessment criteria outlined in the course. If you are unsure of the required evidence, consult with the assessor for guidance on the type and nature of evidence needed. - Feedback and Revision:
The assessor will review your submitted evidence and provide feedback. Evidence that meets the criteria will be marked as “Criteria Met,” while any gaps will be identified. You will be asked to revise and resubmit if needed. - Competence Evidence:
Submit final evidence demonstrating that all learning outcomes have been met. This evidence will be marked as “Criteria Met” by the assessor once it is satisfactory. - Internal Quality Assurance (IQA):
The Internal Quality Assurance Verifier (IQA) will review your evidence to ensure consistency, quality, and compliance with standards. - External Verification:
The IQA will submit your portfolio to QualCert External Quality Assurance Verifiers (EQA) for final confirmation. The EQA may contact you directly to verify the authenticity of your evidence. - Certification:
Upon successful completion of all checks, QualCert will issue your official certificate, confirming that you have attained the QualCert Level 2 Diploma in Supply Chain Management.
