ProQual Level 2 Certificate in Healthcare and Social Care Support Skills

Build care skills, shape brighter futures

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Course Level

Level 2

Course Type

Ofqual Regulated

Awarding Body

ProQual

Duration

3 to 6 Months

Study Mood

Online

Assessment

Assignments Based

Course Overview

What is this course

Are you ready to begin a meaningful career in healthcare and social care? The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is the perfect starting point for anyone who wants to gain accredited, practical knowledge while building confidence in providing care. This Level 2 healthcare and social care qualification is designed to help learners develop essential support skills that employers value, including communication, safeguarding, person‑centered care, and professional practice.

The course offers a flexible pathway for those seeking an affordable and recognized healthcare support certificate online. With ProQual accreditation, you can be assured that your training meets UK standards and is widely respected across hospitals, residential care facilities, and community support services. Whether you are new to the sector or looking to strengthen your foundation, this qualification provides the skills needed to succeed in healthcare and social care roles.

Learners often choose this accredited Level 2 healthcare and social care course because it offers a clear entry point into the profession. It is ideal for those who want to work as care workers, healthcare assistants, or support staff in a variety of settings. The flexible online format ensures you can balance your studies with other commitments while still achieving a recognized qualification.

Course Content

Detailed Curriculum Structure

To achieve the qualification candidates must achieve a minimum of 13 credits a minimum of 8 credits must be from the Level 2 units and the remaining 5 credits can be from any combination of units from the Level 2 or Level 3 or Level 4 units

Sr#	Unit Title	Credit Value	GLH
1	Implement person centred approaches in health and social care	5	33
2	Principles of safeguarding and protection in health and social care	3	26
3	Assist in the administration of medication	4	25
4	Carry out personal hygiene for individuals unable to care for themselves	3	23
5	Support individuals with speech and language disorders to develop their communication skills	4	28
6	Perform the non-scrubbed circulating role for perioperative procedures	3	23
7	Minimise the risk of infection when transporting and storing healthcare waste	3	20
8	Assist in the issuing of prescribed items	3	15
9	Assist in the manufacture and assembly of medicinal products	7	20
10	Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products	10	40
11	Support individuals to carry out their own health care procedures	2	15
12	Provide support for therapy sessions	2	14
13	Contribute to the discharge of individuals to carers	2	14
14	Paediatric Emergency First Aid	1	10
15	Introduction to communication in health, social care or children’s and young people’s settings	3	23
16	Support individuals to meet personal care needs	2	16
17	Contribute to the safe use of medical devices in the perioperative environment	4	29
18	Causes and Spread of Infection	2	20
19	Prepare documentation, materials, components and other items for the preparation of aseptic products	6	10
20	Introduction to duty of care in health, social care or children’s and young people’s settings	1	9
21	Provide support for mobility	2	14
22	Assist others to plan presentations	2	16
23	Order Routine Pharmaceutical Stock	3	11
24	Dementia Awareness	2	17
25	Move and position individuals in accordance with their plan of care	4	26
26	Support individuals to manage continence	3	19
27	Handle information in health and social care settings	1	10
28	The role of the health and social care worker	2	14
29	Obtain and test specimens from individuals	2	12
30	Prepare individuals for healthcare activities	3	17
31	Assist in planning and evaluating learning activities	3	22
32	Assist the practitioner to carry out health care activities	2	13
33	Minimise the risk of infection during the removal of used linen	2	15
34	Inform an individual of discharge arrangements	2	13
35	Understand the context of supporting individuals with learning disabilities	4	35
36	Select and wear appropriate personal protective equipment for work in health care settings	2	15
37	Monitor and maintain the environment and resources during and after clinical / therapeutic activities	3	20
38	Prepare and dress for scrubbed clinical roles	4	28
39	Care for individuals with naso-gastric tubes	3	20
40	The principles of Infection Prevention and Contro	3	30
41	Assist with the provision of a pharmacy service to meet individuals’ needs	3	10
42	Contribute to the effectiveness of teams	3	5
43	Introduction to personal development in health, social care or children’s and young people’s settings	3	23
44	Support individuals who are distressed	3	21
45	Support individuals undergoing healthcare activities	3	22
46	Prepare equipment for intraoperative cell salvage blood processing	4	26
47	Assist in receiving, handling and dispatching clinical specimens	2	17
48	Assist in the sale of medicines and products	8	50
49	Receive Pharmaceutical Stock	3	9
50	Prepare aseptic products	10	40
51	Prepare and apply dressings and drains to individuals in the perioperative environment	2	18
52	Planning and Monitoring Work	2	8
53	Cleaning, Decontamination and Waste Management	2	20
54	Ensure your own Actions Reduce risks to Health and Safety	2	8
55	Introduction to equality and inclusion in health, social care or children’s and young people’s settings	2	20
56	Provide agreed support for foot care	3	23
57	Contribute to health and safety in health and social care	4	33
58	Support independence in the tasks of daily living	5	33
59	Prepare equipment for intraoperative cell salvage blood collection	2	17
60	Maintaining quality standards in the health sector	1	8
61	Emergency First Aid Skills	1	10
62	Assemble prescribed items	3	15
63	Support participation in learning and development activities	3	23
64	Provide support for sleep	2	13
65	Remove wound closure materials	3	24
66	Support individuals to eat and drink	2	15
67	Undertake agreed pressure area care	4	30
68	Meet food safety requirements when providing food and drink for individuals	2	15
69	Understand loss and grief in end of life care	3	22
70	Understand how to work in end of life care	3	28
71	Service improvements in the health sector	2	15

Level 3 Units

Sr#	Unit Title	Credit Value	GLH
1	Work with babies and young children to promote their development and learning	6	45
2	Engage in personal development in health, social care or children’s and young people’s settings	3	10
3	Support individuals with multiple conditions and/or disabilities	4	31
4	Support individuals who are bereaved	4	30
5	Prepare for and carry out extended feeding techniques	4	27
6	Provide support to continue recommended therapies	3	20
7	Insert and secure nasogastric tubes	4	30
8	Develop positive relationships with children and young people	4	30
9	Provide advice and information to enable parents to promote the health and well-being of their newborn babies	3	22
10	Facilitate and monitor housing and accommodation services to support individuals with mental health needs	5	32
11	Collaborate in the assessment of environmental and social support in the community	4	23
12	Influencing Others at Work	1	6
13	Care for the physical and nutritional needs of babies and young children	6	45
14	Support families who have a child with a disability	3	23
15	Support individuals to manage their finances	3	20
16	Obtain venous blood samples	3	24
17	Implement therapeutic group activities	4	25
18	Collate and communicate health information to individuals	3	20
19	Provide information and advice to individuals on eating to maintain optimum nutritional status	5	38
20	Assist in the implementation of programmes to increase mobility, movement and functional independence	4	28
21	Receive and handle clinical specimens within the sterile field	4	30
22	Prepare anaesthetic environment and provide support for pre and post-operative anaesthesia and recovery	5	38
23	Make recommendations for the use of physical resources in a health setting	5	33
24	Maintaining quality standards in the health sector	2	13
25	Understand Models of Disability	3	26
26	Support individuals to access and use services and facilities	4	25
27	Promote and implement health and safety in health and social care	6	43
28	Support young people with a disability to make the transition into adulthood	5	40
29	Understand mental well-being and mental health promotion	3	14
30	Carry out vision screening	4	27
31	Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services	5	35
32	Implement hydrotherapy programmes for individuals and groups	5	35
33	Deliver exercise sessions to improve individuals’ health and wellbeing	5	32
34	Provide support to the surgical team when preparing individuals for operative and invasive procedures	4	32
35	Facilitate person centred assessment, planning, implementation and review	6	45
36	Work in partnership with families to support individuals	4	27
37	Support individuals to develop and run support groups	3	24
38	Monitor own work practice in health, social care or children’s and young people’s settings	3	20
39	Perform first line calibration on clinical equipment to ensure it is fit for use	3	20
40	Monitor and review individuals progress in relation to maintaining optimum nutritional status	3	26
41	Give presentations to groups	4	26
42	Support individuals in undertaking their chosen activities	4	24
43	Control the use of physical resources in a health setting	3	25
44	Support children and young people experiencing transitions	3	28
45	Promote communication in health, social care or children’s and young people’s settings	3	10
46	Contribute to the prevention of aggressive and abusive behaviour of people	4	26
47	Service improvement in the health sector	3	20
48	Understand the process and experience of dementia	3	22
49	Understand Physical Disability	3	22
50	Support individuals with a learning disability to access healthcare	3	25
51	Undertake urethral catheterisation processes	4	28
52	Promote good practice in handling information in health and social care settings	2	16
53	Understand mental health problems	3	14
54	Perform routine Electrocardiograph ECG Procedures	4	30
55	Undertake treatments and dressings of lesions and wounds	4	25
56	Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needs	6	37
57	Administer oral nutritional products to individuals	5	35
58	Promote effective communication with individuals with sensory loss	4	30
59	Work with other professionals and agencies to support individuals with physical disability	3	23
60	Support individuals to access housing and accommodation services	4	24
61	Identify information requirements in a health context	4	30
62	Prepare and reproduce permanent radiographic images	4	23
63	Develop and prepare speech and language therapy resources for alternative and augmentative communication AAC use	4	25
64	Carry out wound drainage care	4	32
65	Prepare and provide surgical instrumentation and supplementary items for the surgical team	6	43
66	Care for a newly born baby when the mother is unable to do so	4	32
67	Understand Child and Young Person Development	4	30
68	Provide support to maintain and develop skills for everyday life	4	28
69	Facilitate learning and development activities to meet individual needs and preferences	5	35
70	Enable individuals with behavioural difficulties to develop strategies to change their behaviour	8	41
71	Reprocess endoscopy equipment	4	30
72	Support individuals with cognition and learning difficulties	5	34
73	Assist in testing individuals’ abilities prior to planning physical activities	5	38
74	Support individuals to manage dysphagia	5	35
75	Provide advice on foot care for individuals with diabetes	3	23
76	Transport, transfer and position individuals and equipment within the perioperative environment	5	32
77	Understand Sensory Loss	3	21
78	Support families who are affected by Acquired Brain Injury	3	30
79	Support individuals during a period of change	4	29
80	Perform intravenous cannulation	4	34
81	Care for individuals with urethral catheters	4	30
82	Conduct routine maintenance on clinical equipment	4	30
83	Assist and support individuals to use alternative and augmentative communication systems _AAC	5	35
84	Measure and record individuals’ body fluid balance in a perioperative environment	4	23
85	Support parents/carers to interact with and care for their newborn baby	4	30
86	Deliver training through demonstration and instruction	3	21
87	Principles for implementing duty of care in health, social care or children’s and young people’s settings	1	5
88	Promote Child and Young Person Development	3	25
89	Develop and sustain effective working relationships with staff in other agencies	4	24
90	Undertake physiological measurements	3	23
91	Undertake stoma care	4	30
92	Assure the effective functioning of radiographic image processing equipment	4	25
93	Operate equipment for intraoperative cell salvage blood collection	5	40
94	Advise and inform individuals on managing their condition	5	31
95	Assist others to monitor individuals’ progress in managing dysphagia	5	38
96	Support carers to meet the care needs of individuals	5	30
97	Maintain pharmaceutical stock	3	4
98	Anatomy and Physiology for Maternity Support Workers	2	20
99	Receive prescriptions from individuals	3	15
100	Understand how to support individuals with autistic spectrum conditions	3	28
101	Support Individuals with Specific Communication Needs	5	35
102	Obtain and test capillary blood samples	4	30
103	Support individuals at the end of life	7	53
104	Contribute to effective multidisciplinary team working	3	20
105	Analyse and present health related data and information	4	30
106	Remove wound drains	4	27
107	Develop activities and materials to enable individuals to reach specific communication goals	5	38
108	Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process	5	39
109	Support parents/carers and those in a parental role to care for babies during their first year	5	36
110	Obtain a client history	3	22
111	Manage the availability of physical resources to meet service delivery needs in a health setting	5	33
112	Administer medication to individuals, and monitor the effects	5	30
113	Assist in the Issuing of Pharmaceutical Stock	4	5
114	Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check	4	11
115	Promote equality and inclusion in health, social care or children’s and young people’s settings	2	8
116	Understand the impact of Acquired Brain Injury on individuals	3	28
117	Support individuals to live at home	4	25
118	Promote person centred approaches in health and social care	6	41
119	Undertake tissue viability risk assessments	3	26
120	Interact with and support individuals using telecommunications	5	36
121	Manufacture equipment or medical devices for individuals within healthcare	4	30
122	Provide support for individuals with communication and interaction difficulties	5	39
123	Monitor individuals’ progress in relation to managing their body weight and nutrition	3	26
124	Assist in implementing treatment programmes for individuals with severely reduced movement/mobility	5	29
125	Assist in the delivery of perioperative care and support to individuals	4	31
126	Examine the feet of individuals with diabetes	4	32

Level 4 Units

Sr#	Unit Title	Credit Value	GLH
1	Support disabled children and young people and those with specific requirements	6	45
2	Enable children and young people to understand their health and well-being	5	38
3	Develop and agree individualised care plans for babies and families	5	38

GLH (Guided Learning Hours) and TQT (Total Qualification Time) are terms commonly used in vocational qualifications to help define the amount of time a learner is expected to spend on their studies.

ProQual Level 2 Certificate in Healthcare and Social Care Support Skills :

1. Implement Person-Centred Approaches in Health and Social Care

Understand the principles of person-centred care and its importance.
Apply individualized care planning to meet personal needs.
Promote dignity, choice, and independence in health and social care settings.
Support active participation and empowerment of individuals.
Understand the role of risk assessments in person-centred care.

2. Principles of Safeguarding and Protection in Health and Social Car

Identify signs and symptoms of abuse and neglect.
Understand legislation and policies related to safeguarding.
Implement reporting and responding procedures for safeguarding concerns.
Recognize the importance of confidentiality and information sharing in safeguarding.

3. Assist in the Administration of Medication

Understand the types, effects, and storage of medications.
Follow safe handling and administration procedures.
Recognize contraindications and potential side effects.
Maintain accurate documentation and reporting in medication administration.

4. Carry Out Personal Hygiene for Individuals Unable to Care for Themselves

Understand personal hygiene needs for individuals with disabilities or mobility issues.
Assist with bathing, dressing, oral care, and skincare safely and respectfully.
Promote dignity, comfort, and independence during hygiene routines.

5. Support Individuals with Speech and Language Disorders to Develop Their Communication Skills

Identify different types of speech and language difficulties.
Use effective communication techniques and assistive tools.
Encourage confidence and participation in communication activities.
Work collaboratively with speech therapists and caregivers.

6. Perform the Non-Scrubbed Circulating Role for Perioperative Procedures

Assist in maintaining a sterile surgical environment.
Support the surgical team by preparing and providing equipment.
Follow infection control protocols during procedures.

7. Minimise the Risk of Infection When Transporting and Storing Healthcare Waste

Understand the classification and disposal of healthcare waste.
Follow infection control measures to prevent contamination.
Ensure safe storage and handling of hazardous materials.

8. Assist in the Issuing of Prescribed Items

Understand prescription processes and legal requirements.
Assist in dispensing and providing guidance on medication use.
Ensure accurate record-keeping and inventory control.

9. Assist in the Manufacture and Assembly of Medicinal Products

Follow GMP (Good Manufacturing Practices) for safe medicine production.
Assist in weighing, measuring, and mixing ingredients.
Maintain sterile conditions during manufacturing.

10. Assist in the Preparation of Documentation, Materials, and Other Items for Manufacture and Assembly of Medicinal Products

Ensure accurate record-keeping and labeling.
Prepare raw materials and equipment for medicine production.
Maintain compliance with safety and regulatory standards.

11. Support Individuals to Carry Out Their Own Health Care Procedures

Encourage self-care and independence in managing health conditions.
Provide guidance and supervision when necessary.
Ensure individuals follow correct procedures and hygiene practices.

12. Provide Support for Therapy Sessions

Assist individuals in following therapy plans.
Support therapists by preparing materials and monitoring progress.
Encourage motivation and participation in therapy activities.

13. Contribute to the Discharge of Individuals to Carers

Assist with discharge planning and coordination.
Provide necessary information and instructions to carers.
Ensure the individual is safely transitioned from the healthcare setting.

14. Paediatric Emergency First Ai

Provide basic life support (CPR) and first aid for children.
Respond to common paediatric emergencies (choking, allergic reactions, injuries).
Follow emergency protocols and procedures.

15. Introduction to Communication in Health, Social Care, or Children’s and Young People’s Setting

Understand the importance of effective communication.
Use verbal, non-verbal, and alternative communication methods.
Adapt communication style to suit individual needs.

16. Support Individuals to Meet Personal Care Needs

Assist individuals with personal hygiene, grooming, and dressing.
Maintain dignity and respect during personal care.
Encourage independence and participation in self-care.

17. Contribute to the Safe Use of Medical Devices in the Perioperative Environment

Handle and operate medical devices safely.
Ensure devices are sterilized and maintained.
Follow infection control measures when using equipment.

18. Causes and Spread of Infection

Understand how microorganisms spread infections.
Identify common healthcare-associated infections.
Apply infection prevention strategies in care settings.

19. Prepare Documentation, Materials, Components, and Other Items for the Preparation of Aseptic Products

Maintain accurate documentation for sterile preparations.
Ensure all materials are contamination-free and prepared correctly.
Follow aseptic techniques in pharmaceutical preparation.

20. Introduction to Duty of Care in Health, Social Care, or Children’s and Young People’s Settings

Understand the legal and ethical responsibilities of duty of care.
Recognize and respond to potential risks and complaints.
Promote safe and responsible caregiving practices.

Who Should Attend

Target Audience and Participants

The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is designed for individuals who want to start or strengthen their career in care. This accredited Level 2 healthcare and social care qualification is ideal for:

School leavers or career changers seeking an entry‑level healthcare and social care qualification
Aspiring healthcare assistants, care workers, and support staff who want recognized training
Professionals already working in hospitals, residential care homes, or community services who wish to formalize their skills with an accredited certificate
Individuals looking for an affordable and flexible healthcare support certificate online to fit around work or family commitments
Learners aiming to progress toward higher qualifications in healthcare and social care while building a strong foundation
Anyone passionate about supporting vulnerable individuals and making a positive impact in healthcare and social care settings

This course is perfect for those who want practical skills, career‑ready knowledge, and recognized opportunities in the UK care sector. By enrolling, you gain not only a qualification but also the confidence to step into real‑world roles and build a lasting career pathway in healthcare and social care.

Career & Learning Benefits

Skills, Knowledge & Opportunities You Will Earn

Completing the ProQual Level 2 Certificate in Healthcare and Social Care Support Skills opens the door to valuable career opportunities and equips you with practical knowledge that employers recognize and respect. This qualification is designed to help you build a strong foundation in healthcare and social care, giving you the confidence to step into real‑world roles.

Effective communication with patients, families, and colleagues
Safeguarding and protection practices for vulnerable individuals
Person‑centered care approaches that prioritize dignity and respect
Teamwork and professional collaboration in healthcare and social care settings
Practical support skills for daily care routines and health assistance
Understanding of healthcare and social care standards in the UK
Awareness of ethical and professional responsibilities in care work
Insights into patient needs, wellbeing, and community support services
Knowledge of workplace health, safety, and compliance requirements
Entry‑level roles such as healthcare assistant, care worker, or support staff
Pathways to higher qualifications in healthcare and social care
Recognition from employers seeking accredited Level 2 healthcare and social care qualifications
Flexibility to work in hospitals, residential care homes, or community services
A career‑ready certificate that strengthens your CV and enhances employability

This course is more than just a qualification—it is a career pathway that helps you make a lasting impact in healthcare and social care while preparing you for future growth.

Need More Information?

Frequently Asked Questions Explained

Learners develop effective communication, safeguarding practices, teamwork, and person‑centered care approaches. You will also gain practical support skills for daily care routines and health assistance, making you career‑ready in healthcare and social care environments.

Completing this qualification prepares you for entry‑level roles such as healthcare assistant, care worker, or support staff. It also provides pathways to higher qualifications in healthcare and social care, strengthening your CV and enhancing employability.

Assessment is typically based on practical assignments, written tasks, and evidence of skills development. This ensures learners can demonstrate both knowledge and real‑world application of healthcare and social care support skills.

Yes. The qualification is available online, making it accessible to international learners who want a UK‑accredited healthcare and social care certificate. It is recognized by employers and institutions across multiple regions.

Yes. The course is designed to cover both healthcare support and social care skills, giving you the versatility to work across different care environments.

Enrollment Criteria

Minimum Eligibility Criteria for Enrollment

There are no formal, academic entry requirements
Basic literacy and communication skills
Age 16 or above
English Language Competency

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+44 2035 764371

+44 7441 396751

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Qualification Process

Qualification Process for the ProQual Level 2 Certificate in Healthcare and Social Care Support Skills

Self-Assessment:
Begin by evaluating your eligibility to ensure you meet the qualification requirements, including work experience, knowledge, and language proficiency.
Registration:
Complete your registration by submitting the required documents, including a scanned copy of a valid ID, and paying the registration fee.
Induction:
An assessor will conduct an induction to confirm your eligibility for the course and explain the evidence requirements. If you do not meet the criteria, your registration will be canceled, and the fee will be refunded.
Assignments & Evidence Submission:
Provide all assignments and the necessary evidence based on the assessment criteria outlined in the course. If you are unsure of the required evidence, consult with the assessor for guidance on the type and nature of evidence needed.
Feedback and Revision:
The assessor will review your submitted evidence and provide feedback. Evidence that meets the criteria will be marked as “Criteria Met,” while any gaps will be identified. You will be asked to revise and resubmit if needed.
Competence Evidence:
Submit final evidence demonstrating that all learning outcomes have been met. This evidence will be marked as “Criteria Met” by the assessor once it is satisfactory.
Internal Quality Assurance (IQA):
The Internal Quality Assurance Verifier (IQA) will review your evidence to ensure consistency, quality, and compliance with standards.
External Verification:
The IQA will submit your portfolio to ProQual External Quality Assurance Verifiers (EQA) for final confirmation. The EQA may contact you directly to verify the authenticity of your evidence.
Certification:
Upon successful completion of all checks, ProQual will issue your official certificate, confirming that you have attained the ProQual Level 3 Diploma in Welding Construction Pipework