QualCert Level 3 Diploma in HR and Learning & Development – Learning and Development practitioner

Build Strong Foundations in Learning and Development

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Course Level

Level 3

Course Type

Non-Ofqual

Awarding Body

QualCert

Credits

Study Mode

Online

Assessment

Assignment Based

Course Overview

What is this course

The QualCert Level 3 Diploma in HR and Learning & Development – Learning and Development Practitioner is a professionally structured qualification designed to introduce learners to the fundamental principles and practices of workplace learning, training delivery, and employee development. The programme provides a clear and systematic understanding of how learning and development functions operate within modern organisations and contribute to workforce capability and organisational performance.

This qualification explores the essential areas of learning design, training coordination, and development support activities in a professional environment. Learners examine key topics such as the principles of adult learning, training needs identification, learning programme planning, delivery support techniques, evaluation of training effectiveness, and the role of learning and development in organisational growth. The course also introduces the importance of communication, learner engagement, and structured training documentation within workplace learning environments.

Throughout the programme, emphasis is placed on practical understanding of how learning initiatives are designed and implemented to meet organisational objectives. Learners engage with structured scenarios and applied activities that reflect real workplace learning situations, enabling them to understand how training programmes are supported, delivered, and evaluated effectively.

The QualCert Level 3 Diploma in HR and Learning & Development – Learning and Development Practitioner is designed to provide a solid academic foundation in workplace learning practices, offering learners a clear understanding of structured training environments, learning processes, and professional development frameworks within contemporary organisational settings.

Course Content

Detailed Curriculum Structure

The QualCert Level 3 Diploma in HR and Learning & Development – Learning and Development practitioner, offers 60 Credits, requiring a Total Qualification Time (TQT) of 300 hours, including 210 Guided Learning Hours (GLH).

Understanding the Role of Learning and Development in Organisations
Identifying Learning Needs and Supporting Learning Design
Delivering Effective Learning Interventions
Evaluating Learning and Development Activities
Using Technology to Support Learning
Communication and Relationship Management in L&D

Understanding the Role of Learning and Development in Organisations

Describe the purpose and strategic value of learning and development within different types of organisations
Explain how L&D supports organisational objectives and workforce development
Identify the responsibilities and behaviours expected of L&D practitioners
Recognise the impact of organisational culture on learning initiatives
Understand relevant legislation and ethical considerations in L&D practice

Identifying Learning Needs and Supporting Learning Design

Explain the process of identifying learning needs at individual, team, and organisational levels
Support the collection and analysis of data to inform learning requirements
Contribute to the design of structured learning solutions that meet identified needs
Understand how learning objectives align with business goals
Assist in planning and developing resources for learning programmes

Delivering Effective Learning Interventions

Prepare for the delivery of learning sessions in a structured and inclusive way
Apply facilitation and delivery techniques to engage diverse learners
Support a safe and positive learning environment
Adjust delivery methods based on learner feedback and engagement
Reflect on own delivery to improve future performance

Evaluating Learning and Development Activities

Understand the purpose of evaluating learning interventions
Apply basic methods to gather learner feedback and performance data
Support the assessment of learning effectiveness and business impact
Identify areas for improvement in future L&D activities
Contribute to reporting on learning outcomes to stakeholders

Using Technology to Support Learning

Identify digital tools and platforms used to deliver and support learning
Assist in the development and implementation of online learning materials
Understand how technology can enhance accessibility and learner engagement
Support the administration of learning through learning management systems (LMS)
Apply best practices for digital learning delivery and support

Communication and Relationship Management in L&D

Use effective communication techniques to interact with stakeholders and learners
Build professional relationships that support learning outcomes
Collaborate with colleagues and subject matter experts during learning projects
Handle feedback and conflict constructively within a learning environment
Demonstrate ethical and professional behaviour in L&D interactions

Who Should Attend

Target Audience and Participants

This qualification is designed for learners seeking foundational knowledge and practical understanding of learning and development practices within organisational settings.

Individuals aspiring to start a career in learning and development or workplace training.
School leavers or entry-level learners interested in training, coaching, and employee development roles.
HR assistants or administrative staff supporting training and development activities.
Individuals interested in understanding how workplace learning programmes are designed and delivered.
Learners wishing to develop skills in training coordination and learner support.
Professionals transitioning into learning and development from other business or support roles.
Individuals involved in supporting employee onboarding and workplace training activities.
Learners interested in using technology to support digital learning and training delivery.
Those seeking to understand learner engagement and motivation strategies in workplace training.
Individuals aiming to build confidence in communication and relationship management within L&D functions.
Learners seeking an internationally recognised qualification in learning and development practice.
Anyone committed to developing practical skills aligned with modern workplace training and development environments.

Career & Learning Benefits

Skills, Knowledge & Opportunities You Will Earn

This qualification equips learners with essential knowledge of learning and development practices, training support processes, and workplace learning strategies required in modern organisational environments.

Develop a strong understanding of learning and development principles and their role in organisational performance.
Gain knowledge of identifying learning needs and supporting effective training design processes.
Build practical understanding of delivering structured learning interventions in workplace settings.
Learn methods for evaluating learning effectiveness and measuring training outcomes.
Develop skills in supporting digital learning through modern educational technologies and platforms.
Strengthen communication and relationship management skills within learning and development functions.
Understand how to design learner-centred and engaging training experiences.
Gain insight into workplace training coordination and learning support activities.
Learn industry-relevant approaches to employee engagement and motivation in training environments.
Develop awareness of continuous improvement practices in learning and development processes.
Prepare for entry-level roles in training support, learning coordination, and workplace development functions.
Support progression into advanced studies in learning and development, instructional design, and training management.
Build transferable skills including organisation, communication, problem-solving, and teamwork.
Enhance professional confidence in supporting structured learning programmes within organisations.
Develop a strong foundation for working in education, corporate training, and organisational development environments.

Need More Information?

Frequently Asked Questions Explained

Learners gain skills in training coordination, learning needs analysis, instructional support, learner engagement, evaluation of training, communication, and use of technology in workplace learning environments.

Graduates may pursue roles such as Learning and Development Assistant, Training Coordinator, HR Training Support Officer, Learning Administrator, or Workplace Learning Support Assistant across various sectors.

Employers value communication, organisation, training coordination, learner support, evaluation skills, teamwork, and understanding of learning and development processes within organisational settings.

Yes. It is designed for entry-level learners with little or no prior experience in learning and development, providing structured foundational knowledge and practical understanding.

It builds essential knowledge of learning support, training coordination, communication, and evaluation skills, preparing learners for entry-level roles in HR and organisational learning functions.

Enrollment Criteria

Minimum Eligibility Criteria for Enrollment

English skills (Reading, Writing, Communication)
Minimum Age should be 16 years or above
No formal qualifications required
Basic literacy, numeracy, and computer skills are recommended

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