The QualCert Level 1 Diploma in Supply Chain Management is an introductory qualification designed for individuals who are new to the world of logistics, warehousing, and business operations. This foundational diploma QualCert Level 1 Diploma in Supply Chain Management helps learners understand the basic principles of how goods and services move through supply chains — from sourcing and procurement to inventory handling and distribution.
In today’s fast-paced business environment, the supply chain is a vital function in almost every industry, including retail, manufacturing, construction, healthcare, and e-commerce. This QualCert Level 1 Diploma in Supply Chain Management is ideal for those who are seeking their first role in a supply chain-related job, want to gain awareness of operational processes, or are preparing for further vocational education.
The QualCert Level 1 Diploma in Supply Chain Management introduces learners to essential concepts such as stock control, warehouse safety, basic customer service, and workplace communication. It is delivered in a simple, clear format that supports learners with no previous experience or qualifications, making it ideal for school leavers, job seekers, or adults re-entering the workforce.
This QualCert Level 1 Diploma in Supply Chain Management focuses on developing basic employability skills, confidence in a workplace setting, and awareness of supply chain roles and responsibilities. It prepares learners to perform basic tasks in entry-level positions, such as warehouse assistants, storekeepers, stockroom staff, or delivery support workers.
The QualCert Level 1 Diploma in Supply Chain Management also provides a stepping stone for progression into higher-level diplomas such as the QualCert Level 2 Diploma in Supply Chain Management, offering a clear career path within logistics and operations.
Whether you’re aiming to join the workforce, start an apprenticeship, or simply understand how supply chains support businesses, the QualCert Level 1 Diploma in Supply Chain Management is a strong first step into one of the most vital sectors in the global economy.
QualCert Level 1 Diploma in Supply Chain Management
The QualCert Level 1 Diploma in Supply Chain Management, offers 30 Credits, requiring a Total Qualification Time (TQT) of 180 hours, including 120 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06083-1 | Introduction to Supply Chain Management | 5 | 20 | 30 |
| QC06083-2 | Basics of Procurement and Inventory Management | 5 | 20 | 30 |
| QC06083-3 | Fundamentals of Logistics and Distribution | 5 | 20 | 30 |
| QC06083-4 | Health and Safety in Supply Chain Operations | 5 | 20 | 30 |
| QC06083-5 | Communication and Teamwork in Supply Chain | 5 | 20 | 30 |
| QC06083-6 | Introduction to Customer Service in Logistics | 5 | 20 | 30 |
GLH (Guided Learning Hours) and TQT (Total Qualification Time) are terms commonly used in vocational qualifications to help define the amount of time a learner is expected to spend on their studies.
1. GLH (Guided Learning Hours)
GLH refers to the number of hours a learner spends being directly taught, supervised, or supported during their course. This includes the time spent in activities such as:
- Classroom instruction
- Practical workshops
- One-on-one tutoring or mentoring sessions
- Online learning sessions with tutor support
In other words, GLH represents the time that learners are actively engaged with their instructors or learning activities.
2. TQT (Total Qualification Time)
TQT represents the total amount of time a learner is expected to invest in completing a qualification, including:
- GLH (Guided Learning Hours): Time spent on direct learning, as explained above.
- Self-Directed Learning: This includes time spent on independent study, research, assignment completion, preparation for exams, and any other work the learner does outside of direct teaching hours.
TQT is a broader measure that includes all the time required to achieve the qualification. It helps learners and employers understand the overall commitment required for the qualification.
Key Differences Between GLH and TQT:
- GLH focuses on direct learning with guidance or supervision.
- TQT includes GLH as well as independent study time and other learning-related activities.
Example:
If a qualification has a TQT of 600 hours and a GLH of 250 hours, it means the learner should spend 250 hours in direct learning (classroom, online, or tutor-led sessions) and 350 hours on independent study or research.
1. Introduction to Supply Chain Management
- Understand the basic concepts and components of supply chain management.
- Describe the role and importance of supply chains in various industries.
- Identify key functions and stakeholders involved in supply chain processes.
- Explain how supply chains contribute to business efficiency and customer satisfaction.
2. Basics of Procurement and Inventory Management
- Understand the procurement cycle and inventory management principles.
- Describe the processes involved in purchasing goods and services.
- Apply basic inventory control techniques to maintain optimal stock levels.
- Recognize the impact of procurement and inventory decisions on overall supply chain performance.
3. Fundamentals of Logistics and Distribution
- Explain the role of logistics and distribution within the supply chain.
- Identify different modes of transport and their applications.
- Understand the key principles of warehousing, packaging, and order fulfillment.
- Describe how logistics operations affect delivery times and customer service.
4. Health and Safety in Supply Chain Operations
- Recognize common health and safety risks in supply chain environments.
- Understand legislation and best practices related to workplace safety.
- Apply safe working procedures to minimize accidents and injuries.
- Promote a culture of safety within supply chain teams.
5. Communication and Teamwork in Supply Chain
- Understand the importance of effective communication in supply chain activities.
- Develop skills for clear and professional communication with colleagues and stakeholders.
- Demonstrate teamwork and collaboration in operational settings.
- Resolve common communication challenges in supply chain contexts.
6. Introduction to Customer Service in Logistics
- Understand the role of customer service in supply chain success.
- Identify key customer service principles and practices in logistics.
- Handle customer inquiries and complaints professionally.
- Support the delivery of high-quality service to enhance customer satisfaction.
The QualCert Level 1 Diploma in Supply Chain Management offers a wide range of benefits for individuals who are new to the logistics and supply chain industry. As an entry-level qualification, it provides essential foundational knowledge and workplace-ready skills for those looking to start a career in warehousing, transportation, procurement, or distribution.
Here are the detailed benefits of enrolling in this course:
1. Strong Foundation in Supply Chain Basics
The QualCert Level 1 Diploma in Supply Chain Management introduces learners to the key components of the supply chain, including stock handling, basic logistics, warehouse operations, and goods movement. It helps individuals understand how supply chain systems work and what role they can play in supporting day-to-day operations.
2. Ideal for First-Time Job Seekers
The QualCert Level 1 Diploma in Supply Chain Managementis designed for individuals with little or no work experience, making it perfect for school leavers, unemployed individuals, and those entering the workforce for the first time. It equips learners with the knowledge and confidence needed to secure entry-level employment in a high-demand field.
3. Improves Employability and Workplace Readiness
Employers across industries value staff who understand the basics of warehouse safety, inventory control, and order fulfilment. The QualCert Level 1 Diploma in Supply Chain Management helps learners demonstrate professionalism, punctuality, teamwork, and the ability to follow instructions—all essential traits in logistics and supply chain roles.
4. Teaches Practical, Transferable Skills
The course covers a variety of core skills that are not only relevant to supply chain roles but also valuable in many other sectors. These include:
- Communication and teamwork
- Time management and organisation
- Following health and safety procedures
- Handling goods and keeping accurate records
- Understanding basic customer service
These transferable skills make the learner more adaptable and versatile in today’s job market.
5. Supports Progression to Higher-Level Qualifications
After completing the QualCert Level 1 Diploma in Supply Chain Management , learners can move on to more advanced training such as the QualCert Level 2 Diploma in Supply Chain Management or related vocational courses. This creates a clear path for professional development and long-term career growth.
6. Accessible and Easy to Understand
The QualCert Level 1 Diploma in Supply Chain Management is written in simple language and delivered in a supportive format that’s ideal for beginners. It is suitable for learners who may not have completed formal education or who prefer practical, hands-on learning instead of academic theory.
7. Suitable for a Variety of Learners
Whether you’re a young student, a job seeker, or an adult learner returning to education, the course is designed to meet your needs. It is inclusive and can be studied full-time, part-time, or online through approved providers.
8. Boosts Confidence and Motivation
Completing the QualCert Level 1 Diploma in Supply Chain Management gives learners a sense of achievement and encourages them to continue their learning journey. It helps build confidence in professional settings and motivates individuals to take the next step in their careers.
9. Relevant Across Multiple Industries
Supply chain skills are needed in nearly every sector. After completing this diploma, learners can seek opportunities in:
- Warehousing and distribution
- Retail and e-commerce
- Manufacturing
- Transport and logistics companies
- Public sector organisations
10. Adds Value to Employers and Teams
Employers benefit from hiring trained staff who understand the basics of handling goods, working safely, and supporting logistics functions. Learners who complete this course contribute to better organisation, accuracy, and productivity in any workplace.
The QualCert Level 1 Diploma in Supply Chain Management is a beginner-level qualification tailored to individuals who are new to the logistics and supply chain industry. Whether you’re a student, job seeker, or adult learner, this course offers a practical entry point into a growing field. Below is a detailed description of the ideal learner profile, structured with clear headings and no bar lines.
School Leavers and Young Students (Age 16+)
The QualCert Level 1 Diploma in Supply Chain Management is perfectly suited for young learners who have recently completed secondary education and are looking to enter the workforce or begin vocational training. It introduces the basics of supply chain operations in a simple, accessible way.
Who it’s ideal for:
- Students aged 16 and above
- High school leavers not pursuing A-levels or university
- Young people interested in practical, career-focused training
Individuals New to the Workforce
For those with little or no work experience, this course offers a guided introduction to professional environments. It helps learners understand basic workplace behaviours, communication, and logistics-related responsibilities.
Who it’s ideal for:
- First-time job seekers
- Learners unsure of their career direction
- Those wanting to explore logistics and warehousing
Job Seekers and Unemployed Individuals
The QualCert Level 1 Diploma in Supply Chain Management is a great fit for unemployed learners who want to build their employability and gain a recognised qualification. It covers basic industry knowledge and introduces essential job skills.
Who it’s ideal for:
- People re-entering the workforce
- Individuals seeking quick, job-relevant training
- Learners enrolled in job centre or employability programmes
Adult Learners and Career Changers
Adults from non-logistics backgrounds or those returning to education will find this course manageable and relevant. It helps develop foundational knowledge and builds confidence in a new field.
Who it’s ideal for:
- Adults looking for a stable career path
- Learners with minimal formal education or qualifications
- Career changers exploring logistics, warehousing, or procurement
ESOL Learners and International Students
With clear and straightforward content, this qualification is also suitable for learners whose first language is not English. It enhances workplace communication and prepares them for further study or entry-level employment.
Who it’s ideal for:
- English as a Second Language (ESOL) students
- Migrants seeking UK-based qualifications
- Non-native English speakers entering the job market
Apprentices and Interns in Logistics Support Roles
The QualCert Level 1 Diploma in Supply Chain Management provides a formal introduction to learners already working in a support role or on an internship in logistics. It complements hands-on experience and helps learners understand the bigger picture of supply chain functions.
Who it’s ideal for:
- Apprentices in warehousing or logistics roles
- Interns or trainees in distribution and operations
- Early-career workers seeking a recognised qualification
Learners Interested in Vocational, Hands-On Learning
The QualCert Level 1 Diploma in Supply Chain Management is built around real-world examples and work-based skills. Learners who prefer hands-on, practical tasks over academic study will find this course engaging and valuable.
Who it’s ideal for:
- Learners not suited to traditional classroom environments
- Individuals who enjoy doing and learning by experience
- Those looking for immediate, applicable job skills
Summary – Who Should Enrol
The QualCert Level 1 Diploma in Supply Chain Management is ideal for individuals who:
- Are 16 years or older
- Have no formal qualifications or experience
- Are seeking entry-level employment in logistics or warehousing
- Want to develop practical, job-ready skills
- Prefer vocational training and hands-on learning
- Are planning to progress into Level 2 supply chain qualifications
The QualCert Level 1 Diploma in Supply Chain Management is an excellent starting point for anyone looking to step into a fast-growing and essential industry with the skills, confidence, and knowledge to succeed.
Entry Requirements
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Qualification Process
Qualification Process for the QualCert Level 1 Diploma in Supply Chain Management
- Self-Assessment:
Begin by evaluating your eligibility to ensure you meet the qualification requirements, including work experience, knowledge, and language proficiency. - Registration:
Complete your registration by submitting the required documents, including a scanned copy of a valid ID, and paying the registration fee. - Induction:
An assessor will conduct an induction to confirm your eligibility for the course and explain the evidence requirements. If you do not meet the criteria, your registration will be canceled, and the fee will be refunded. - Assignmnets & Evidence Submission:
Provide all assignmnets and the necessary evidence based on the assessment criteria outlined in the course. If you are unsure of the required evidence, consult with the assessor for guidance on the type and nature of evidence needed. - Feedback and Revision:
The assessor will review your submitted evidence and provide feedback. Evidence that meets the criteria will be marked as “Criteria Met,” while any gaps will be identified. You will be asked to revise and resubmit if needed. - Competence Evidence:
Submit final evidence demonstrating that all learning outcomes have been met. This evidence will be marked as “Criteria Met” by the assessor once it is satisfactory. - Internal Quality Assurance (IQA):
The Internal Quality Assurance Verifier (IQA) will review your evidence to ensure consistency, quality, and compliance with standards. - External Verification:
The IQA will submit your portfolio to QualCert External Quality Assurance Verifiers (EQA) for final confirmation. The EQA may contact you directly to verify the authenticity of your evidence. - Certification:
Upon successful completion of all checks, QualCert will issue your official certificate, confirming that you have attained the QualCert Level 1 Diploma in Supply Chain Management.
