The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is a recognized qualification designed to equip learners with essential knowledge and skills required to provide quality healthcare and social care support. This Ofqual-regulated qualification is ideal for individuals seeking to build a career in the healthcare sector or those already working in care settings who wish to formalize their experience.
This qualification is entirely assignment-based, making it accessible to learners who prefer practical assessments over examinations. It is widely accepted worldwide and provides a strong foundation for career progression in the healthcare and social care sector.
The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills focuses on developing the skills necessary to support individuals in various care settings, including hospitals, residential care homes, and community care services. Learners will gain knowledge in person-centered care, safeguarding, infection control, and communication skills—all essential for providing high-quality support in healthcare environments.
The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is an excellent qualification for individuals looking to establish a career in healthcare and social care. Its Ofqual regulation, worldwide recognition, and assignment-based structure make it a flexible and accessible option for learners at all levels.Whether you are starting your journey in the healthcare sector or looking to enhance your existing skills, this qualification provides the knowledge and practical experience needed to succeed in a rewarding career.
ProQual Level 2 Certificate in Healthcare and Social Care Support Skills
To achieve the qualification candidates must achieve a minimum of 13 credits: a minimum of 8 credits must be from the Level 2 units and the remaining 5 credits can be from any combination of units from the Level 2 or Level 3 or Level 4 units
| Sr# | Unit Title | Credit Value | GLH |
|---|---|---|---|
| 1 | Implement person centred approaches in health and social care | 5 | 33 |
| 2 | Principles of safeguarding and protection in health and social care | 3 | 26 |
| 3 | Assist in the administration of medication | 4 | 25 |
| 4 | Carry out personal hygiene for individuals unable to care for themselves | 3 | 23 |
| 5 | Support individuals with speech and language disorders to develop their communication skills | 4 | 28 |
| 6 | Perform the non-scrubbed circulating role for perioperative procedures | 3 | 23 |
| 7 | Minimise the risk of infection when transporting and storing healthcare waste | 3 | 20 |
| 8 | Assist in the issuing of prescribed items | 3 | 15 |
| 9 | Assist in the manufacture and assembly of medicinal products | 7 | 20 |
| 10 | Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products | 10 | 40 |
| 11 | Support individuals to carry out their own health care procedures | 2 | 15 |
| 12 | Provide support for therapy sessions | 2 | 14 |
| 13 | Contribute to the discharge of individuals to carers | 2 | 14 |
| 14 | Paediatric Emergency First Aid | 1 | 10 |
| 15 | Introduction to communication in health, social care or children’s and young people’s settings | 3 | 23 |
| 16 | Support individuals to meet personal care needs | 2 | 16 |
| 17 | Contribute to the safe use of medical devices in the perioperative environment | 4 | 29 |
| 18 | Causes and Spread of Infection | 2 | 20 |
| 19 | Prepare documentation, materials, components and other items for the preparation of aseptic products | 6 | 10 |
| 20 | Introduction to duty of care in health, social care or children’s and young people’s settings | 1 | 9 |
| 21 | Provide support for mobility | 2 | 14 |
| 22 | Assist others to plan presentations | 2 | 16 |
| 23 | Order Routine Pharmaceutical Stock | 3 | 11 |
| 24 | Dementia Awareness | 2 | 17 |
| 25 | Move and position individuals in accordance with their plan of care | 4 | 26 |
| 26 | Support individuals to manage continence | 3 | 19 |
| 27 | Handle information in health and social care settings | 1 | 10 |
| 28 | The role of the health and social care worker | 2 | 14 |
| 29 | Obtain and test specimens from individuals | 2 | 12 |
| 30 | Prepare individuals for healthcare activities | 3 | 17 |
| 31 | Assist in planning and evaluating learning activities | 3 | 22 |
| 32 | Assist the practitioner to carry out health care activities | 2 | 13 |
| 33 | Minimise the risk of infection during the removal of used linen | 2 | 15 |
| 34 | Inform an individual of discharge arrangements | 2 | 13 |
| 35 | Understand the context of supporting individuals with learning disabilities | 4 | 35 |
| 36 | Select and wear appropriate personal protective equipment for work in health care settings | 2 | 15 |
| 37 | Monitor and maintain the environment and resources during and after clinical / therapeutic activities | 3 | 20 |
| 38 | Prepare and dress for scrubbed clinical roles | 4 | 28 |
| 39 | Care for individuals with naso-gastric tubes | 3 | 20 |
| 40 | The principles of Infection Prevention and Contro | 3 | 30 |
| 41 | Assist with the provision of a pharmacy service to meet individuals’ needs | 3 | 10 |
| 42 | Contribute to the effectiveness of teams | 3 | 5 |
| 43 | Introduction to personal development in health, social care or children’s and young people’s settings | 3 | 23 |
| 44 | Support individuals who are distressed | 3 | 21 |
| 45 | Support individuals undergoing healthcare activities | 3 | 22 |
| 46 | Prepare equipment for intraoperative cell salvage blood processing | 4 | 26 |
| 47 | Assist in receiving, handling and dispatching clinical specimens | 2 | 17 |
| 48 | Assist in the sale of medicines and products | 8 | 50 |
| 49 | Receive Pharmaceutical Stock | 3 | 9 |
| 50 | Prepare aseptic products | 10 | 40 |
| 51 | Prepare and apply dressings and drains to individuals in the perioperative environment | 2 | 18 |
| 52 | Planning and Monitoring Work | 2 | 8 |
| 53 | Cleaning, Decontamination and Waste Management | 2 | 20 |
| 54 | Ensure your own Actions Reduce risks to Health and Safety | 2 | 8 |
| 55 | Introduction to equality and inclusion in health, social care or children’s and young people’s settings | 2 | 20 |
| 56 | Provide agreed support for foot care | 3 | 23 |
| 57 | Contribute to health and safety in health and social care | 4 | 33 |
| 58 | Support independence in the tasks of daily living | 5 | 33 |
| 59 | Prepare equipment for intraoperative cell salvage blood collection | 2 | 17 |
| 60 | Maintaining quality standards in the health sector | 1 | 8 |
| 61 | Emergency First Aid Skills | 1 | 10 |
| 62 | Assemble prescribed items | 3 | 15 |
| 63 | Support participation in learning and development activities | 3 | 23 |
| 64 | Provide support for sleep | 2 | 13 |
| 65 | Remove wound closure materials | 3 | 24 |
| 66 | Support individuals to eat and drink | 2 | 15 |
| 67 | Undertake agreed pressure area care | 4 | 30 |
| 68 | Meet food safety requirements when providing food and drink for individuals | 2 | 15 |
| 69 | Understand loss and grief in end of life care | 3 | 22 |
| 70 | Understand how to work in end of life care | 3 | 28 |
| 71 | Service improvements in the health sector | 2 | 15 |
Level 3 Units
| Sr# | Unit Title | Credit Value | GLH |
|---|---|---|---|
| 1 | Work with babies and young children to promote their development and learning | 6 | 45 |
| 2 | Engage in personal development in health, social care or children’s and young people’s settings | 3 | 10 |
| 3 | Support individuals with multiple conditions and/or disabilities | 4 | 31 |
| 4 | Support individuals who are bereaved | 4 | 30 |
| 5 | Prepare for and carry out extended feeding techniques | 4 | 27 |
| 6 | Provide support to continue recommended therapies | 3 | 20 |
| 7 | Insert and secure nasogastric tubes | 4 | 30 |
| 8 | Develop positive relationships with children and young people | 4 | 30 |
| 9 | Provide advice and information to enable parents to promote the health and well-being of their newborn babies | 3 | 22 |
| 10 | Facilitate and monitor housing and accommodation services to support individuals with mental health needs | 5 | 32 |
| 11 | Collaborate in the assessment of environmental and social support in the community | 4 | 23 |
| 12 | Influencing Others at Work | 1 | 6 |
| 13 | Care for the physical and nutritional needs of babies and young children | 6 | 45 |
| 14 | Support families who have a child with a disability | 3 | 23 |
| 15 | Support individuals to manage their finances | 3 | 20 |
| 16 | Obtain venous blood samples | 3 | 24 |
| 17 | Implement therapeutic group activities | 4 | 25 |
| 18 | Collate and communicate health information to individuals | 3 | 20 |
| 19 | Provide information and advice to individuals on eating to maintain optimum nutritional status | 5 | 38 |
| 20 | Assist in the implementation of programmes to increase mobility, movement and functional independence | 4 | 28 |
| 21 | Receive and handle clinical specimens within the sterile field | 4 | 30 |
| 22 | Prepare anaesthetic environment and provide support for pre and post-operative anaesthesia and recovery | 5 | 38 |
| 23 | Make recommendations for the use of physical resources in a health setting | 5 | 33 |
| 24 | Maintaining quality standards in the health sector | 2 | 13 |
| 25 | Understand Models of Disability | 3 | 26 |
| 26 | Support individuals to access and use services and facilities | 4 | 25 |
| 27 | Promote and implement health and safety in health and social care | 6 | 43 |
| 28 | Support young people with a disability to make the transition into adulthood | 5 | 40 |
| 29 | Understand mental well-being and mental health promotion | 3 | 14 |
| 30 | Carry out vision screening | 4 | 27 |
| 31 | Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services | 5 | 35 |
| 32 | Implement hydrotherapy programmes for individuals and groups | 5 | 35 |
| 33 | Deliver exercise sessions to improve individuals’ health and wellbeing | 5 | 32 |
| 34 | Provide support to the surgical team when preparing individuals for operative and invasive procedures | 4 | 32 |
| 35 | Facilitate person centred assessment, planning, implementation and review | 6 | 45 |
| 36 | Work in partnership with families to support individuals | 4 | 27 |
| 37 | Support individuals to develop and run support groups | 3 | 24 |
| 38 | Monitor own work practice in health, social care or children’s and young people’s settings | 3 | 20 |
| 39 | Perform first line calibration on clinical equipment to ensure it is fit for use | 3 | 20 |
| 40 | Monitor and review individuals progress in relation to maintaining optimum nutritional status | 3 | 26 |
| 41 | Give presentations to groups | 4 | 26 |
| 42 | Support individuals in undertaking their chosen activities | 4 | 24 |
| 43 | Control the use of physical resources in a health setting | 3 | 25 |
| 44 | Support children and young people experiencing transitions | 3 | 28 |
| 45 | Promote communication in health, social care or children’s and young people’s settings | 3 | 10 |
| 46 | Contribute to the prevention of aggressive and abusive behaviour of people | 4 | 26 |
| 47 | Service improvement in the health sector | 3 | 20 |
| 48 | Understand the process and experience of dementia | 3 | 22 |
| 49 | Understand Physical Disability | 3 | 22 |
| 50 | Support individuals with a learning disability to access healthcare | 3 | 25 |
| 51 | Undertake urethral catheterisation processes | 4 | 28 |
| 52 | Promote good practice in handling information in health and social care settings | 2 | 16 |
| 53 | Understand mental health problems | 3 | 14 |
| 54 | Perform routine Electrocardiograph ECG Procedures | 4 | 30 |
| 55 | Undertake treatments and dressings of lesions and wounds | 4 | 25 |
| 56 | Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needs | 6 | 37 |
| 57 | Administer oral nutritional products to individuals | 5 | 35 |
| 58 | Promote effective communication with individuals with sensory loss | 4 | 30 |
| 59 | Work with other professionals and agencies to support individuals with physical disability | 3 | 23 |
| 60 | Support individuals to access housing and accommodation services | 4 | 24 |
| 61 | Identify information requirements in a health context | 4 | 30 |
| 62 | Prepare and reproduce permanent radiographic images | 4 | 23 |
| 63 | Develop and prepare speech and language therapy resources for alternative and augmentative communication AAC use | 4 | 25 |
| 64 | Carry out wound drainage care | 4 | 32 |
| 65 | Prepare and provide surgical instrumentation and supplementary items for the surgical team | 6 | 43 |
| 66 | Care for a newly born baby when the mother is unable to do so | 4 | 32 |
| 67 | Understand Child and Young Person Development | 4 | 30 |
| 68 | Provide support to maintain and develop skills for everyday life | 4 | 28 |
| 69 | Facilitate learning and development activities to meet individual needs and preferences | 5 | 35 |
| 70 | Enable individuals with behavioural difficulties to develop strategies to change their behaviour | 8 | 41 |
| 71 | Reprocess endoscopy equipment | 4 | 30 |
| 72 | Support individuals with cognition and learning difficulties | 5 | 34 |
| 73 | Assist in testing individuals’ abilities prior to planning physical activities | 5 | 38 |
| 74 | Support individuals to manage dysphagia | 5 | 35 |
| 75 | Provide advice on foot care for individuals with diabetes | 3 | 23 |
| 76 | Transport, transfer and position individuals and equipment within the perioperative environment | 5 | 32 |
| 77 | Understand Sensory Loss | 3 | 21 |
| 78 | Support families who are affected by Acquired Brain Injury | 3 | 30 |
| 79 | Support individuals during a period of change | 4 | 29 |
| 80 | Perform intravenous cannulation | 4 | 34 |
| 81 | Care for individuals with urethral catheters | 4 | 30 |
| 82 | Conduct routine maintenance on clinical equipment | 4 | 30 |
| 83 | Assist and support individuals to use alternative and augmentative communication systems _AAC | 5 | 35 |
| 84 | Measure and record individuals’ body fluid balance in a perioperative environment | 4 | 23 |
| 85 | Support parents/carers to interact with and care for their newborn baby | 4 | 30 |
| 86 | Deliver training through demonstration and instruction | 3 | 21 |
| 87 | Principles for implementing duty of care in health, social care or children’s and young people’s settings | 1 | 5 |
| 88 | Promote Child and Young Person Development | 3 | 25 |
| 89 | Develop and sustain effective working relationships with staff in other agencies | 4 | 24 |
| 90 | Undertake physiological measurements | 3 | 23 |
| 91 | Undertake stoma care | 4 | 30 |
| 92 | Assure the effective functioning of radiographic image processing equipment | 4 | 25 |
| 93 | Operate equipment for intraoperative cell salvage blood collection | 5 | 40 |
| 94 | Advise and inform individuals on managing their condition | 5 | 31 |
| 95 | Assist others to monitor individuals’ progress in managing dysphagia | 5 | 38 |
| 96 | Support carers to meet the care needs of individuals | 5 | 30 |
| 97 | Maintain pharmaceutical stock | 3 | 4 |
| 98 | Anatomy and Physiology for Maternity Support Workers | 2 | 20 |
| 99 | Receive prescriptions from individuals | 3 | 15 |
| 100 | Understand how to support individuals with autistic spectrum conditions | 3 | 28 |
| 101 | Support Individuals with Specific Communication Needs | 5 | 35 |
| 102 | Obtain and test capillary blood samples | 4 | 30 |
| 103 | Support individuals at the end of life | 7 | 53 |
| 104 | Contribute to effective multidisciplinary team working | 3 | 20 |
| 105 | Analyse and present health related data and information | 4 | 30 |
| 106 | Remove wound drains | 4 | 27 |
| 107 | Develop activities and materials to enable individuals to reach specific communication goals | 5 | 38 |
| 108 | Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process | 5 | 39 |
| 109 | Support parents/carers and those in a parental role to care for babies during their first year | 5 | 36 |
| 110 | Obtain a client history | 3 | 22 |
| 111 | Manage the availability of physical resources to meet service delivery needs in a health setting | 5 | 33 |
| 112 | Administer medication to individuals, and monitor the effects | 5 | 30 |
| 113 | Assist in the Issuing of Pharmaceutical Stock | 4 | 5 |
| 114 | Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check | 4 | 11 |
| 115 | Promote equality and inclusion in health, social care or children’s and young people’s settings | 2 | 8 |
| 116 | Understand the impact of Acquired Brain Injury on individuals | 3 | 28 |
| 117 | Support individuals to live at home | 4 | 25 |
| 118 | Promote person centred approaches in health and social care | 6 | 41 |
| 119 | Undertake tissue viability risk assessments | 3 | 26 |
| 120 | Interact with and support individuals using telecommunications | 5 | 36 |
| 121 | Manufacture equipment or medical devices for individuals within healthcare | 4 | 30 |
| 122 | Provide support for individuals with communication and interaction difficulties | 5 | 39 |
| 123 | Monitor individuals’ progress in relation to managing their body weight and nutrition | 3 | 26 |
| 124 | Assist in implementing treatment programmes for individuals with severely reduced movement/mobility | 5 | 29 |
| 125 | Assist in the delivery of perioperative care and support to individuals | 4 | 31 |
| 126 | Examine the feet of individuals with diabetes | 4 | 32 |
Level 4 Units
| Sr# | Unit Title | Credit Value | GLH |
|---|---|---|---|
| 1 | Support disabled children and young people and those with specific requirements | 6 | 45 |
| 2 | Enable children and young people to understand their health and well-being | 5 | 38 |
| 3 | Develop and agree individualised care plans for babies and families | 5 | 38 |
GLH (Guided Learning Hours) and TQT (Total Qualification Time) are terms commonly used in vocational qualifications to help define the amount of time a learner is expected to spend on their studies.
1. GLH (Guided Learning Hours)
GLH refers to the number of hours a learner spends being directly taught, supervised, or supported during their course. This includes the time spent in activities such as:
- Classroom instruction
- Practical workshops
- One-on-one tutoring or mentoring sessions
- Online learning sessions with tutor support
In other words, GLH represents the time that learners are actively engaged with their instructors or learning activities.
2. TQT (Total Qualification Time)
TQT represents the total amount of time a learner is expected to invest in completing a qualification, including:
- GLH (Guided Learning Hours): Time spent on direct learning, as explained above.
- Self-Directed Learning: This includes time spent on independent study, research, assignment completion, preparation for exams, and any other work the learner does outside of direct teaching hours.
TQT is a broader measure that includes all the time required to achieve the qualification. It helps learners and employers understand the overall commitment required for the qualification.
Key Differences Between GLH and TQT:
- GLH focuses on direct learning with guidance or supervision.
- TQT includes GLH as well as independent study time and other learning-related activities.
Example:
If a qualification has a TQT of 600 hours and a GLH of 250 hours, it means the learner should spend 250 hours in direct learning (classroom, online, or tutor-led sessions) and 350 hours on independent study or research.
ProQual Level 2 Certificate in Healthcare and Social Care Support Skills :
1. Implement Person-Centred Approaches in Health and Social Care
- Understand the principles of person-centred care and its importance.
- Apply individualized care planning to meet personal needs.
- Promote dignity, choice, and independence in health and social care settings.
- Support active participation and empowerment of individuals.
- Understand the role of risk assessments in person-centred care.
2. Principles of Safeguarding and Protection in Health and Social Car
- Identify signs and symptoms of abuse and neglect.
- Understand legislation and policies related to safeguarding.
- Implement reporting and responding procedures for safeguarding concerns.
- Recognize the importance of confidentiality and information sharing in safeguarding.
3. Assist in the Administration of Medication
- Understand the types, effects, and storage of medications.
- Follow safe handling and administration procedures.
- Recognize contraindications and potential side effects.
- Maintain accurate documentation and reporting in medication administration.
4. Carry Out Personal Hygiene for Individuals Unable to Care for Themselves
- Understand personal hygiene needs for individuals with disabilities or mobility issues.
- Assist with bathing, dressing, oral care, and skincare safely and respectfully.
- Promote dignity, comfort, and independence during hygiene routines.
5. Support Individuals with Speech and Language Disorders to Develop Their Communication Skills
- Identify different types of speech and language difficulties.
- Use effective communication techniques and assistive tools.
- Encourage confidence and participation in communication activities.
- Work collaboratively with speech therapists and caregivers.
6. Perform the Non-Scrubbed Circulating Role for Perioperative Procedures
- Assist in maintaining a sterile surgical environment.
- Support the surgical team by preparing and providing equipment.
- Follow infection control protocols during procedures.
7. Minimise the Risk of Infection When Transporting and Storing Healthcare Waste
- Understand the classification and disposal of healthcare waste.
- Follow infection control measures to prevent contamination.
- Ensure safe storage and handling of hazardous materials.
8. Assist in the Issuing of Prescribed Items
- Understand prescription processes and legal requirements.
- Assist in dispensing and providing guidance on medication use.
- Ensure accurate record-keeping and inventory control.
9. Assist in the Manufacture and Assembly of Medicinal Products
- Follow GMP (Good Manufacturing Practices) for safe medicine production.
- Assist in weighing, measuring, and mixing ingredients.
- Maintain sterile conditions during manufacturing.
10. Assist in the Preparation of Documentation, Materials, and Other Items for Manufacture and Assembly of Medicinal Products
- Ensure accurate record-keeping and labeling.
- Prepare raw materials and equipment for medicine production.
- Maintain compliance with safety and regulatory standards.
11. Support Individuals to Carry Out Their Own Health Care Procedures
- Encourage self-care and independence in managing health conditions.
- Provide guidance and supervision when necessary.
- Ensure individuals follow correct procedures and hygiene practices.
12. Provide Support for Therapy Sessions
- Assist individuals in following therapy plans.
- Support therapists by preparing materials and monitoring progress.
- Encourage motivation and participation in therapy activities.
13. Contribute to the Discharge of Individuals to Carers
- Assist with discharge planning and coordination.
- Provide necessary information and instructions to carers.
- Ensure the individual is safely transitioned from the healthcare setting.
14. Paediatric Emergency First Ai
- Provide basic life support (CPR) and first aid for children.
- Respond to common paediatric emergencies (choking, allergic reactions, injuries).
- Follow emergency protocols and procedures.
15. Introduction to Communication in Health, Social Care, or Children’s and Young People’s Setting
- Understand the importance of effective communication.
- Use verbal, non-verbal, and alternative communication methods.
- Adapt communication style to suit individual needs.
16. Support Individuals to Meet Personal Care Needs
- Assist individuals with personal hygiene, grooming, and dressing.
- Maintain dignity and respect during personal care.
- Encourage independence and participation in self-care.
17. Contribute to the Safe Use of Medical Devices in the Perioperative Environment
- Handle and operate medical devices safely.
- Ensure devices are sterilized and maintained.
- Follow infection control measures when using equipment.
18. Causes and Spread of Infection
- Understand how microorganisms spread infections.
- Identify common healthcare-associated infections.
- Apply infection prevention strategies in care settings.
19. Prepare Documentation, Materials, Components, and Other Items for the Preparation of Aseptic Products
- Maintain accurate documentation for sterile preparations.
- Ensure all materials are contamination-free and prepared correctly.
- Follow aseptic techniques in pharmaceutical preparation.
20. Introduction to Duty of Care in Health, Social Care, or Children’s and Young People’s Settings
- Understand the legal and ethical responsibilities of duty of care.
- Recognize and respond to potential risks and complaints.
- Promote safe and responsible caregiving practices.
Benefits of the ProQual Level 2 Certificate in Healthcare and Social Care Support Skills
The ProQual Level 5 Diploma in Advanced Healthcare and Social Care Support Skills is a valuable qualification for professionals seeking to enhance their expertise in healthcare and social care leadership.
Industry-Recognized Qualification
- Regulated by Ofqual (Office of Qualifications and Examinations Regulation), ensuring high standards.
- Recognized by healthcare providers, social care organizations, and employers across the UK.
- Enhances credibility and professional standing in the healthcare and social care sector.
100% Assignment-Based – No Exams
- Learners are assessed through assignments, coursework, and practical tasks, eliminating the stress of exams.
- Allows for flexible learning, making it easier for working professionals and those with other commitments.
- Ensures a practical understanding of concepts rather than just theoretical knowledge.
Develop Practical and Essential Skills
- Covers key healthcare and social care skills, including:
- Patient care and personal hygiene assistance
- Medication support and understanding safe administration
- Safeguarding vulnerable individuals and protection policies
- Infection control and maintaining hygiene standards
- Effective communication in healthcare settings
- Teamwork and collaboration with medical professionals and caregivers
Boost Career Opportunities
- Opens up various career opportunities in healthcare and social care roles such as:
- Healthcare Assistant
- Support Worker
- Care Assistant
- Pharmacy Assistant
- Residential Care Worker
- Provides the skills needed to apply for entry-level positions in hospitals, care homes, nursing facilities, and community care services.
Pathway to Further Education and Career Progression
- Serves as a stepping stone to advanced qualifications such as:
- ProQual Level 3 Diploma in Healthcare and Social Care Support Skills
- Specialist training in nursing, midwifery, and healthcare management
- Helps learners gain eligibility for higher-level job roles with increased responsibilities and better salary prospects.
Flexible Learning – Study While You Work
- Designed to accommodate learners with full-time or part-time jobs, allowing them to study at their own pace.
- Available through distance learning, online study, or blended learning, making it accessible from anywhere.
- Enables learners to gain work experience while completing their qualifications.
Improved Confidence and Professionalism
- Equips learners with a strong understanding of:
- Healthcare ethics and responsibilities
- Safety regulations and best practices
- Patient rights and dignity
- Helps in building confidence when working in healthcare environments and dealing with patients and colleagues.
Contribute to the Well-Being of Others
- Prepares individuals to deliver high-quality care and support to those in need.
- Enables learners to make a positive impact on the lives of patients and service users.
- Encourages compassion, empathy, and professionalism, which are crucial in healthcare roles.
Best Fit for the ProQual Level 2 Certificate in Healthcare and Social Care Support Skills
The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is an excellent qualification for anyone looking to start or progress in the healthcare and social care sector.
Aspiring Healthcare and Social Care Professionals
- Ideal for individuals looking to start a career in the healthcare or social care sector.
- Suitable for those who want to work as Healthcare Assistants, Care Workers, or Support Workers in hospitals, nursing homes, or community care settings.
Entry-Level and Junior Healthcare Workers
- Designed for new or inexperienced healthcare and social care workers who need foundational skills and knowledge.
- Provides essential training for those already working in care homes, domiciliary care, hospitals, or rehabilitation centers but lack formal qualifications.
Individuals Seeking Career Progression
- A great option for current healthcare workers looking to gain a recognized qualification to enhance their career prospects.
- Suitable for professionals who want to progress to higher-level roles such as senior support worker, nursing assistant, or team leader.
School Leavers and Career Changers
- Ideal for school leavers aged 16 and above who want to enter the healthcare or social care field without prior experience.
- A perfect choice for those looking to switch careers and transition into a rewarding role in the healthcare industry.
Volunteers and Community Care Workers
- Beneficial for volunteers working in social care or community healthcare settings who wish to formalize their experience with a qualification.
- Suitable for individuals involved in charity organizations, hospices, and disability support services.
Individuals Who Prefer Assignment-Based Learning
- Best fit for learners who prefer coursework and practical assessments over traditional exams.
- Suitable for individuals who want a more flexible learning approach while balancing work or personal commitments.
Those Interested in Further Education
- Serves as a stepping stone to higher-level healthcare and social care qualifications, including:
- ProQual Level 3 Diploma in Healthcare and Social Care Support Skills
- Specialized courses in nursing, midwifery, or medical assistance
Entry Requirements
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Qualification Process
Qualification Process for the ProQual Level 2 Certificate in Healthcare and Social Care Support Skills
- Self-Assessment:
Begin by evaluating your eligibility to ensure you meet the qualification requirements, including work experience, knowledge, and language proficiency. - Registration:
Complete your registration by submitting the required documents, including a scanned copy of a valid ID, and paying the registration fee. - Induction:
An assessor will conduct an induction to confirm your eligibility for the course and explain the evidence requirements. If you do not meet the criteria, your registration will be canceled, and the fee will be refunded. - Assignmnets & Evidence Submission:
Provide all assignmnets and the necessary evidence based on the assessment criteria outlined in the course. If you are unsure of the required evidence, consult with the assessor for guidance on the type and nature of evidence needed. - Feedback and Revision:
The assessor will review your submitted evidence and provide feedback. Evidence that meets the criteria will be marked as “Criteria Met,” while any gaps will be identified. You will be asked to revise and resubmit if needed. - Competence Evidence:
Submit final evidence demonstrating that all learning outcomes have been met. This evidence will be marked as “Criteria Met” by the assessor once it is satisfactory. - Internal Quality Assurance (IQA):
The Internal Quality Assurance Verifier (IQA) will review your evidence to ensure consistency, quality, and compliance with standards. - External Verification:
The IQA will submit your portfolio to ProQual’s External Quality Assurance Verifiers (EQA) for final confirmation. The EQA may contact you directly to verify the authenticity of your evidence. - Certification:
Upon successful completion of all checks, ProQual will issue your official certificate, confirming that you have attained the ProQual Level 2 Certificate in Healthcare and Social Care Support Skills .
