ProQual Level 2 Certificate in Healthcare and Social Care Support Skills

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Course Level

Level 2

Course Type

Ofqual Regulated

Awarding Body

ProQual

Duration

100 GLH

Study Mood

Online

Assessment

Assignments Based

Course Overview

What is this course

The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is a regulated vocational qualification designed to develop the knowledge and practical understanding required to undertake a range of healthcare and social care support tasks. Awarded by ProQual AB, the qualification is listed under qualification number 600/6802/4 and is part of ProQual’s Healthcare and Social Care Support Skills suite. It is particularly relevant to learners preparing for or already undertaking support roles in care homes, community settings and other healthcare or social care environments.

The qualification is regulated by the Office of Qualifications and Examinations Regulation (Ofqual) and has been accredited within the Regulated Qualifications Framework (RQF), providing a recognised regulatory framework for the qualification.

Learning focuses on developing essential healthcare and social care support skills appropriate to workplace responsibilities. The qualification enables learners to build knowledge and competence relevant to supporting individuals, carrying out defined care-related tasks, communicating effectively, maintaining appropriate standards of practice and working within organisational requirements. Its structure is suited to learners who need to demonstrate occupational knowledge and skills without necessarily undertaking the broader requirements of a full healthcare and social care diploma.

The qualification is available through approved centres, supporting learners in England and international learners seeking a regulated UK vocational qualification.

Course Content

Detailed Curriculum Structure

To achieve the qualification candidates must complete all Mandatory Units.

Key Topics Covered in the social care skills training Course:

The curriculum delivers in-depth knowledge through core modules:

Mandatory Units

Sr#	Unit Title	Credit Value	GLH
1	Implement person centred approaches in health and social care	5	33
2	Principles of safeguarding and protection in health and social care	3	26
3	Assist in the administration of medication	4	25
4	Carry out personal hygiene for individuals unable to care for themselves	3	23
5	Support individuals with speech and language disorders to develop their communication skills	4	28
6	Perform the non-scrubbed circulating role for perioperative procedures	3	23
7	Minimise the risk of infection when transporting and storing healthcare waste	3	20
8	Assist in the issuing of prescribed items	3	15
9	Assist in the manufacture and assembly of medicinal products	7	20
10	Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products	10	40
11	Support individuals to carry out their own health care procedures	2	15
12	Provide support for therapy sessions	2	14
13	Contribute to the discharge of individuals to carers	2	14
14	Paediatric Emergency First Aid	1	10
15	Introduction to communication in health, social care or children’s and young people’s settings	3	23
16	Support individuals to meet personal care needs	2	16
17	Contribute to the safe use of medical devices in the perioperative environment	4	29
18	Causes and Spread of Infection	2	20
19	Prepare documentation, materials, components and other items for the preparation of aseptic products	6	10
20	Introduction to duty of care in health, social care or children’s and young people’s settings	1	9
21	Provide support for mobility	2	14
22	Assist others to plan presentations	2	16
23	Order Routine Pharmaceutical Stock	3	11
24	Dementia Awareness	2	17
25	Move and position individuals in accordance with their plan of care	4	26
26	Support individuals to manage continence	3	19
27	Handle information in health and social care settings	1	10
28	The role of the health and social care worker	2	14
29	Obtain and test specimens from individuals	2	12
30	Prepare individuals for healthcare activities	3	17
31	Assist in planning and evaluating learning activities	3	22
32	Assist the practitioner to carry out health care activities	2	13
33	Minimise the risk of infection during the removal of used linen	2	15
34	Inform an individual of discharge arrangements	2	13
35	Understand the context of supporting individuals with learning disabilities	4	35
36	Select and wear appropriate personal protective equipment for work in health care settings	2	15
37	Monitor and maintain the environment and resources during and after clinical / therapeutic activities	3	20
38	Prepare and dress for scrubbed clinical roles	4	28
39	Care for individuals with naso-gastric tubes	3	20
40	The principles of Infection Prevention and Contro	3	30
41	Assist with the provision of a pharmacy service to meet individuals’ needs	3	10
42	Contribute to the effectiveness of teams	3	5
43	Introduction to personal development in health, social care or children’s and young people’s settings	3	23
44	Support individuals who are distressed	3	21
45	Support individuals undergoing healthcare activities	3	22
46	Prepare equipment for intraoperative cell salvage blood processing	4	26
47	Assist in receiving, handling and dispatching clinical specimens	2	17
48	Assist in the sale of medicines and products	8	50
49	Receive Pharmaceutical Stock	3	9
50	Prepare aseptic products	10	40
51	Prepare and apply dressings and drains to individuals in the perioperative environment	2	18
52	Planning and Monitoring Work	2	8
53	Cleaning, Decontamination and Waste Management	2	20
54	Ensure your own Actions Reduce risks to Health and Safety	2	8
55	Introduction to equality and inclusion in health, social care or children’s and young people’s settings	2	20
56	Provide agreed support for foot care	3	23
57	Contribute to health and safety in health and social care	4	33
58	Support independence in the tasks of daily living	5	33
59	Prepare equipment for intraoperative cell salvage blood collection	2	17
60	Maintaining quality standards in the health sector	1	8
61	Emergency First Aid Skills	1	10
62	Assemble prescribed items	3	15
63	Support participation in learning and development activities	3	23
64	Provide support for sleep	2	13
65	Remove wound closure materials	3	24
66	Support individuals to eat and drink	2	15
67	Undertake agreed pressure area care	4	30
68	Meet food safety requirements when providing food and drink for individuals	2	15
69	Understand loss and grief in end of life care	3	22
70	Understand how to work in end of life care	3	28
71	Service improvements in the health sector	2	15

Level 3 Units

Sr#	Unit Title	Credit Value	GLH
1	Work with babies and young children to promote their development and learning	6	45
2	Engage in personal development in health, social care or children’s and young people’s settings	3	10
3	Support individuals with multiple conditions and/or disabilities	4	31
4	Support individuals who are bereaved	4	30
5	Prepare for and carry out extended feeding techniques	4	27
6	Provide support to continue recommended therapies	3	20
7	Insert and secure nasogastric tubes	4	30
8	Develop positive relationships with children and young people	4	30
9	Provide advice and information to enable parents to promote the health and well-being of their newborn babies	3	22
10	Facilitate and monitor housing and accommodation services to support individuals with mental health needs	5	32
11	Collaborate in the assessment of environmental and social support in the community	4	23
12	Influencing Others at Work	1	6
13	Care for the physical and nutritional needs of babies and young children	6	45
14	Support families who have a child with a disability	3	23
15	Support individuals to manage their finances	3	20
16	Obtain venous blood samples	3	24
17	Implement therapeutic group activities	4	25
18	Collate and communicate health information to individuals	3	20
19	Provide information and advice to individuals on eating to maintain optimum nutritional status	5	38
20	Assist in the implementation of programmes to increase mobility, movement and functional independence	4	28
21	Receive and handle clinical specimens within the sterile field	4	30
22	Prepare anaesthetic environment and provide support for pre and post-operative anaesthesia and recovery	5	38
23	Make recommendations for the use of physical resources in a health setting	5	33
24	Maintaining quality standards in the health sector	2	13
25	Understand Models of Disability	3	26
26	Support individuals to access and use services and facilities	4	25
27	Promote and implement health and safety in health and social care	6	43
28	Support young people with a disability to make the transition into adulthood	5	40
29	Understand mental well-being and mental health promotion	3	14
30	Carry out vision screening	4	27
31	Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services	5	35
32	Implement hydrotherapy programmes for individuals and groups	5	35
33	Deliver exercise sessions to improve individuals’ health and wellbeing	5	32
34	Provide support to the surgical team when preparing individuals for operative and invasive procedures	4	32
35	Facilitate person centred assessment, planning, implementation and review	6	45
36	Work in partnership with families to support individuals	4	27
37	Support individuals to develop and run support groups	3	24
38	Monitor own work practice in health, social care or children’s and young people’s settings	3	20
39	Perform first line calibration on clinical equipment to ensure it is fit for use	3	20
40	Monitor and review individuals progress in relation to maintaining optimum nutritional status	3	26
41	Give presentations to groups	4	26
42	Support individuals in undertaking their chosen activities	4	24
43	Control the use of physical resources in a health setting	3	25
44	Support children and young people experiencing transitions	3	28
45	Promote communication in health, social care or children’s and young people’s settings	3	10
46	Contribute to the prevention of aggressive and abusive behaviour of people	4	26
47	Service improvement in the health sector	3	20
48	Understand the process and experience of dementia	3	22
49	Understand Physical Disability	3	22
50	Support individuals with a learning disability to access healthcare	3	25
51	Undertake urethral catheterisation processes	4	28
52	Promote good practice in handling information in health and social care settings	2	16
53	Understand mental health problems	3	14
54	Perform routine Electrocardiograph ECG Procedures	4	30
55	Undertake treatments and dressings of lesions and wounds	4	25
56	Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needs	6	37
57	Administer oral nutritional products to individuals	5	35
58	Promote effective communication with individuals with sensory loss	4	30
59	Work with other professionals and agencies to support individuals with physical disability	3	23
60	Support individuals to access housing and accommodation services	4	24
61	Identify information requirements in a health context	4	30
62	Prepare and reproduce permanent radiographic images	4	23
63	Develop and prepare speech and language therapy resources for alternative and augmentative communication AAC use	4	25
64	Carry out wound drainage care	4	32
65	Prepare and provide surgical instrumentation and supplementary items for the surgical team	6	43
66	Care for a newly born baby when the mother is unable to do so	4	32
67	Understand Child and Young Person Development	4	30
68	Provide support to maintain and develop skills for everyday life	4	28
69	Facilitate learning and development activities to meet individual needs and preferences	5	35
70	Enable individuals with behavioural difficulties to develop strategies to change their behaviour	8	41
71	Reprocess endoscopy equipment	4	30
72	Support individuals with cognition and learning difficulties	5	34
73	Assist in testing individuals’ abilities prior to planning physical activities	5	38
74	Support individuals to manage dysphagia	5	35
75	Provide advice on foot care for individuals with diabetes	3	23
76	Transport, transfer and position individuals and equipment within the perioperative environment	5	32
77	Understand Sensory Loss	3	21
78	Support families who are affected by Acquired Brain Injury	3	30
79	Support individuals during a period of change	4	29
80	Perform intravenous cannulation	4	34
81	Care for individuals with urethral catheters	4	30
82	Conduct routine maintenance on clinical equipment	4	30
83	Assist and support individuals to use alternative and augmentative communication systems _AAC	5	35
84	Measure and record individuals’ body fluid balance in a perioperative environment	4	23
85	Support parents/carers to interact with and care for their newborn baby	4	30
86	Deliver training through demonstration and instruction	3	21
87	Principles for implementing duty of care in health, social care or children’s and young people’s settings	1	5
88	Promote Child and Young Person Development	3	25
89	Develop and sustain effective working relationships with staff in other agencies	4	24
90	Undertake physiological measurements	3	23
91	Undertake stoma care	4	30
92	Assure the effective functioning of radiographic image processing equipment	4	25
93	Operate equipment for intraoperative cell salvage blood collection	5	40
94	Advise and inform individuals on managing their condition	5	31
95	Assist others to monitor individuals’ progress in managing dysphagia	5	38
96	Support carers to meet the care needs of individuals	5	30
97	Maintain pharmaceutical stock	3	4
98	Anatomy and Physiology for Maternity Support Workers	2	20
99	Receive prescriptions from individuals	3	15
100	Understand how to support individuals with autistic spectrum conditions	3	28
101	Support Individuals with Specific Communication Needs	5	35
102	Obtain and test capillary blood samples	4	30
103	Support individuals at the end of life	7	53
104	Contribute to effective multidisciplinary team working	3	20
105	Analyse and present health related data and information	4	30
106	Remove wound drains	4	27
107	Develop activities and materials to enable individuals to reach specific communication goals	5	38
108	Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process	5	39
109	Support parents/carers and those in a parental role to care for babies during their first year	5	36
110	Obtain a client history	3	22
111	Manage the availability of physical resources to meet service delivery needs in a health setting	5	33
112	Administer medication to individuals, and monitor the effects	5	30
113	Assist in the Issuing of Pharmaceutical Stock	4	5
114	Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check	4	11
115	Promote equality and inclusion in health, social care or children’s and young people’s settings	2	8
116	Understand the impact of Acquired Brain Injury on individuals	3	28
117	Support individuals to live at home	4	25
118	Promote person centred approaches in health and social care	6	41
119	Undertake tissue viability risk assessments	3	26
120	Interact with and support individuals using telecommunications	5	36
121	Manufacture equipment or medical devices for individuals within healthcare	4	30
122	Provide support for individuals with communication and interaction difficulties	5	39
123	Monitor individuals’ progress in relation to managing their body weight and nutrition	3	26
124	Assist in implementing treatment programmes for individuals with severely reduced movement/mobility	5	29
125	Assist in the delivery of perioperative care and support to individuals	4	31
126	Examine the feet of individuals with diabetes	4	32

Level 4 Units

Sr#	Unit Title	Credit Value	GLH
1	Support disabled children and young people and those with specific requirements	6	45
2	Enable children and young people to understand their health and well-being	5	38
3	Develop and agree individualised care plans for babies and families	5	38

GLH (Guided Learning Hours) and TQT (Total Qualification Time) are terms commonly used in vocational qualifications to help define the amount of time a learner is expected to spend on their studies.

Why Choose This social care skill Training?

The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills provides structured vocational learning for learners who want to develop relevant knowledge and practical understanding for healthcare and social care support environments. The qualification is part of ProQual’s Healthcare and Social Care Support Skills suite and is designed for individuals undertaking a limited or changing range of healthcare and social care tasks.

Key Reasons to Choose This Qualification

Recognised UK vocational qualification: The qualification is awarded by ProQual AB and is listed under Ofqual qualification number 600/6802/4. It is included within the Regulated Qualifications Framework (RQF).
Relevant healthcare and social care knowledge: Learners develop knowledge and skills relevant to supporting individuals in healthcare, community and care settings.
Practical workplace relevance: The qualification is designed around support tasks that can be relevant to actual healthcare and social care working environments, helping learners connect learning with workplace responsibilities.
Suitable for a range of support roles: It can be relevant to learners working in or preparing for support-based roles where responsibilities involve a defined or limited range of healthcare and social care activities.
Flexible qualification pathway: ProQual offers a wider progression structure within Healthcare and Social Care Support Skills, including Level 2 Award, Certificate and Diploma qualifications and higher-level qualifications within the same subject area.
International relevance: The qualification provides an opportunity for international learners studying through approved centres to develop knowledge aligned with a UK-regulated vocational qualification framework.
Evidence of occupational learning: The qualification enables learners to demonstrate knowledge and competence in relevant healthcare and social care support activities rather than relying solely on informal workplace experience.
Professional development: It can support structured development for individuals seeking to strengthen their understanding of safe, appropriate and effective support practices within healthcare and social care environments.
Clear qualification identity: The qualification has a defined level, title, qualification number and regulatory framework, making its status and scope easier for learners and centres to identify.
Foundation for progression: The ProQual qualification suite includes Level 3, Level 4 and Level 5 Healthcare and Social Care Support Skills qualifications, allowing learners to consider subsequent learning aligned with their experience and development needs.

Overall, this qualification is particularly relevant for learners seeking structured healthcare and social care support skills training with a clear UK vocational qualification framework and workplace-focused learning approach. Contact us.

Who Should Attend

Target Audience and Participants

The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is suitable for learners who want to develop structured knowledge and practical understanding for healthcare and social care support activities. It can be relevant to both UK learners and international learners studying through approved centres based in England.

Suitable Learners

Healthcare support workers: Individuals involved in supporting people within healthcare environments who want to develop their occupational knowledge and skills.
Social care support workers: Learners working in care and support settings who want structured training relevant to social care responsibilities.
Care assistants: Individuals undertaking support activities in care homes, residential settings or other appropriate care environments.
Community care workers: Learners involved in supporting individuals within community-based care settings who want to strengthen their understanding of effective support practices.
New entrants to healthcare and social care: Individuals considering a career in care and support who want to develop relevant vocational knowledge before or alongside workplace experience.
Existing care staff seeking development: Experienced support staff who want to formalise and strengthen their existing healthcare and social care knowledge through a regulated qualification.
Learners changing career direction: Individuals moving towards healthcare or social care support work who require a structured qualification relevant to the sector.
International learners: Candidates outside the UK who wish to study a UK-regulated healthcare and social care qualification through an approved centre based in England.
Employers and care organisations: Organisations developing the knowledge and capabilities of staff involved in defined healthcare and social care support activities.

Professional Suitability

This qualification is particularly appropriate for learners whose responsibilities involve supporting individuals and carrying out defined healthcare or social care tasks under appropriate organisational procedures and professional requirements. It provides a structured route for developing relevant support skills while building an understanding of expectations within healthcare and social care environments.

The qualification should be selected according to the learner’s existing experience, workplace responsibilities and intended progression within healthcare or social care.

Career & Learning Benefits

Career Progression and Benefits of ProQual Level 2 Certificate in Healthcare and Social Care Support Skills

The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills develops structured knowledge and occupational understanding relevant to healthcare and social care support environments. It can help learners formalise existing experience, strengthen workplace capability and prepare for appropriate progression within the sector.

Career Benefits

Supports healthcare and social care employment: Provides relevant vocational learning for learners working towards or developing support-based roles in healthcare and social care environments.
Strengthens workplace capability: Helps learners develop a clearer understanding of responsibilities involved in supporting individuals safely and appropriately.
Supports existing support workers: Provides a structured way to consolidate knowledge gained through workplace experience and training.
Improves professional confidence: Developing knowledge of healthcare and social care support practices can help learners approach relevant workplace responsibilities with greater clarity.
Demonstrates structured learning: A regulated vocational qualification provides formal evidence that the learner has completed an assessed programme of learning.
Supports career development: The qualification can contribute to a learner’s ongoing professional development where the qualification is relevant to their role and employer requirements.
Useful across care environments: Learning can be relevant to support activities undertaken in appropriate residential, community and healthcare settings.

Learning Benefits

Develops healthcare and social care knowledge: Learners gain structured understanding of key principles relevant to support work.
Builds practical support skills: Learning focuses on skills and knowledge relevant to defined healthcare and social care support activities.
Promotes appropriate professional practice: Learners develop an understanding of working within organisational procedures, responsibilities and expected standards.
Enhances communication skills: The programme supports understanding of effective communication when working with individuals receiving care and support.
Encourages person-centred support: Learners develop knowledge relevant to supporting individual needs, preferences and circumstances appropriately.
Supports safe working practices: Learning helps learners understand the importance of appropriate procedures when undertaking healthcare and social care support activities.
Provides a foundation for progression: Successful completion can support consideration of further vocational development, subject to the requirements of the chosen qualification, role or training provider.

Value for UK and International Learners

For UK learners, the qualification provides a structured route into or within healthcare and social care support learning. International learners studying through approved centres based in England can gain a UK-regulated vocational qualification that provides a defined framework for their learning and assessment.

The qualification is awarded by ProQual AB and regulated by Ofqual within the Regulated Qualifications Framework (RQF), giving learners a clearly defined qualification framework for their healthcare and social care support learning.

Need More Information?

Frequently Asked Questions Explained

This course is suitable for individuals who want to start or build a career in the UK healthcare and social care sector. It is ideal for beginners, school leavers, and people who are interested in working as care assistants, support workers, or in healthcare environments such as hospitals and care homes.

This course covers important topics such as basic care principles, supporting individuals with daily needs, communication in care settings, health and safety awareness, and understanding dignity and respect in care practice. It focuses on practical knowledge used in real-life care environments.

Yes, this is a UK-recognised qualification that follows national standards. It is widely accepted by employers in the healthcare and social care sector and is suitable for entry-level care roles across the UK.

Yes, many training providers offer flexible online learning options. This allows learners to study at their own pace from home or any convenient location while managing work or personal commitments.

The course is assessed through assignments and practical activities rather than formal exams. This helps learners demonstrate their understanding and apply their skills in real or simulated care situations.

Enrollment Criteria

Entry Requirements for ProQual Level 2 social care skills training Qualification:

Basic English reading, writing, and understanding skills required
No formal qualifications required
No prior experience needed in healthcare or social care
Minimum age requirement of 16 years or above

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