The ProQual Level 2 Award in Healthcare and Social Care Support Skills is an Ofqual-regulated qualification designed to provide learners with essential knowledge and practical skills required for working in the healthcare and social care sector. This assignment-based qualification is suitable for individuals who want to begin or enhance their careers in healthcare support roles.
Healthcare and social care are growing industries, offering diverse career opportunities for individuals passionate about supporting others. This course provides the foundational skills needed to work in a variety of care settings, including hospitals, nursing homes, residential care facilities, and community healthcare services.By completing this course, learners gain industry-recognized certification, preparing them for employment or further study in healthcare-related fields.
This qualification covers a range of core skills and knowledge essential for working in the healthcare and social care sector. The course provides practical training and theoretical knowledge to help learners support patients, service users, and healthcare professionals.
The ProQual Level 2 Award in Healthcare and Social Care Support Skills is an excellent qualification for individuals looking to start or progress in the healthcare industry. With its Ofqual regulation, assignment-based learning approach, and practical training, this course provides learners with the essential skills required to work in health and social care settings.Whether you are new to the field or already working in healthcare, this qualification will help you build a rewarding career, gain industry-recognized certification, and open doors to further educational opportunities.
ProQual Level 2 Award in Healthcare and Social Care Support Skills
To achieve the ProQual Level 2 Award in Healthcare and Social Care Support Skills qualification candidates must achieve 6 credits from any combination of units.
| Sr# | Unit Title | Credit Value | GLH |
|---|---|---|---|
| 1 | Implement person centred approaches in health and social care | 5 | 33 |
| 2 | Principles of safeguarding and protection in health and social care | 3 | 26 |
| 3 | Assist in the administration of medication | 4 | 25 |
| 4 | Carry out personal hygiene for individuals unable to care for themselves | 3 | 23 |
| 5 | Support individuals with speech and language disorders to develop their communication skills | 4 | 28 |
| 6 | Perform the non-scrubbed circulating role for perioperative procedures | 3 | 23 |
| 7 | Minimise the risk of infection when transporting and storing healthcare waste | 3 | 20 |
| 8 | Assist in the issuing of prescribed items | 3 | 15 |
| 9 | Assist in the manufacture and assembly of medicinal products | 7 | 20 |
| 10 | Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products | 10 | 40 |
| 11 | Support individuals to carry out their own health care procedures | 2 | 15 |
| 12 | Provide support for therapy sessions | 2 | 14 |
| 13 | Contribute to the discharge of individuals to carers | 2 | 14 |
| 14 | Paediatric Emergency First Aid | 1 | 10 |
| 15 | Introduction to communication in health, social care or children’s and young people’s settings | 3 | 23 |
| 16 | Support individuals to meet personal care needs | 2 | 16 |
| 17 | Contribute to the safe use of medical devices in the perioperative environment | 4 | 29 |
| 18 | Causes and Spread of Infection | 2 | 20 |
| 19 | Prepare documentation, materials, components and other items for the preparation of aseptic products | 6 | 10 |
| 20 | Introduction to duty of care in health, social care or children’s and young people’s settings | 1 | 9 |
| 21 | Provide support for mobility | 2 | 14 |
| 22 | Assist others to plan presentations | 2 | 16 |
| 23 | Order Routine Pharmaceutical Stock | 3 | 11 |
| 24 | Dementia Awareness | 2 | 17 |
| 25 | Move and position individuals in accordance with their plan of care | 4 | 26 |
| 26 | Support individuals to manage continence | 3 | 19 |
| 27 | Handle information in health and social care settings | 1 | 10 |
| 28 | The role of the health and social care worker | 2 | 14 |
| 29 | Obtain and test specimens from individuals | 2 | 12 |
| 30 | Prepare individuals for healthcare activities | 3 | 17 |
| 31 | Assist in planning and evaluating learning activities | 3 | 22 |
| 32 | Assist the practitioner to carry out health care activities | 2 | 13 |
| 33 | Minimise the risk of infection during the removal of used linen | 2 | 15 |
| 34 | Inform an individual of discharge arrangements | 2 | 13 |
| 35 | Understand the context of supporting individuals with learning disabilities | 4 | 35 |
| 36 | Select and wear appropriate personal protective equipment for work in health care settings | 2 | 15 |
| 37 | Monitor and maintain the environment and resources during and after clinical / therapeutic activities | 3 | 20 |
| 38 | Prepare and dress for scrubbed clinical roles | 4 | 28 |
| 39 | Care for individuals with naso-gastric tubes | 3 | 20 |
| 40 | The principles of Infection Prevention and Contro | 3 | 30 |
| 41 | Assist with the provision of a pharmacy service to meet individuals’ needs | 3 | 10 |
| 42 | Contribute to the effectiveness of teams | 3 | 5 |
| 43 | Introduction to personal development in health, social care or children’s and young people’s settings | 3 | 23 |
| 44 | Support individuals who are distressed | 3 | 21 |
| 45 | Support individuals undergoing healthcare activities | 3 | 22 |
| 46 | Prepare equipment for intraoperative cell salvage blood processing | 4 | 26 |
| 47 | Assist in receiving, handling and dispatching clinical specimens | 2 | 17 |
| 48 | Assist in the sale of medicines and products | 8 | 50 |
| 49 | Receive Pharmaceutical Stock | 3 | 9 |
| 50 | Prepare aseptic products | 10 | 40 |
| 51 | Prepare and apply dressings and drains to individuals in the perioperative environment | 2 | 18 |
| 52 | Planning and Monitoring Work | 2 | 8 |
| 53 | Cleaning, Decontamination and Waste Management | 2 | 20 |
| 54 | Ensure your own Actions Reduce risks to Health and Safety | 2 | 8 |
| 55 | Introduction to equality and inclusion in health, social care or children’s and young people’s settings | 2 | 20 |
| 56 | Provide agreed support for foot care | 3 | 23 |
| 57 | Contribute to health and safety in health and social care | 4 | 33 |
| 58 | Support independence in the tasks of daily living | 5 | 33 |
| 59 | Prepare equipment for intraoperative cell salvage blood collection | 2 | 17 |
| 60 | Maintaining quality standards in the health sector | 1 | 8 |
| 61 | Emergency First Aid Skills | 1 | 10 |
| 62 | Assemble prescribed items | 3 | 15 |
| 63 | Support participation in learning and development activities | 3 | 23 |
| 64 | Provide support for sleep | 2 | 13 |
| 65 | Remove wound closure materials | 3 | 24 |
| 66 | Support individuals to eat and drink | 2 | 15 |
| 67 | Undertake agreed pressure area care | 4 | 30 |
| 68 | Meet food safety requirements when providing food and drink for individuals | 2 | 15 |
| 69 | Understand loss and grief in end of life care | 3 | 22 |
| 70 | Understand how to work in end of life care | 3 | 28 |
GLH (Guided Learning Hours) and TQT (Total Qualification Time) are terms commonly used in vocational qualifications to help define the amount of time a learner is expected to spend on their studies.
1. GLH (Guided Learning Hours)
GLH refers to the number of hours a learner spends being directly taught, supervised, or supported during their course. This includes the time spent in activities such as:
- Classroom instruction
- Practical workshops
- One-on-one tutoring or mentoring sessions
- Online learning sessions with tutor support
In other words, GLH represents the time that learners are actively engaged with their instructors or learning activities.
2. TQT (Total Qualification Time)
TQT represents the total amount of time a learner is expected to invest in completing a qualification, including:
- GLH (Guided Learning Hours): Time spent on direct learning, as explained above.
- Self-Directed Learning: This includes time spent on independent study, research, assignment completion, preparation for exams, and any other work the learner does outside of direct teaching hours.
TQT is a broader measure that includes all the time required to achieve the qualification. It helps learners and employers understand the overall commitment required for the qualification.
Key Differences Between GLH and TQT:
- GLH focuses on direct learning with guidance or supervision.
- TQT includes GLH as well as independent study time and other learning-related activities.
Example:
If a qualification has a TQT of 600 hours and a GLH of 250 hours, it means the learner should spend 250 hours in direct learning (classroom, online, or tutor-led sessions) and 350 hours on independent study or research.
ProQual Level 2 Award in Healthcare and Social Care Support Skills:
1. Implement Person-Centred Approaches in Health and Social Care
- Understand the principles of person-centred care and how they apply in healthcare settings.
- Develop skills to promote individual choice, dignity, and independence.
- Learn how to adapt care based on individual needs and preferences.
2. Principles of Safeguarding and Protection in Health and Social Care
- Identify signs and symptoms of abuse and neglect.
- Understand safeguarding policies and legal frameworks.
- Learn the correct procedures for reporting safeguarding concerns.
3. Assist in the Administration of Medication
- Understand the different types of medication and their effects.
- Learn safe medication handling, storage, and administration procedures.
- Recognize potential side effects and adverse reactions.
4. Carry Out Personal Hygiene for Individuals Unable to Care for Themselves
- Assist with bathing, dressing, oral hygiene, and grooming.
- Promote dignity and privacy while providing personal care.
- Follow infection control and hygiene best practices.
5. Support Individuals with Speech and Language Disorders to Develop Their Communication Skills
- Understand different speech and language disorders.
- Implement communication techniques and assistive tools.
- Support individuals in expressing their needs and feelings.
6. Perform the Non-Scrubbed Circulating Role for Perioperative Procedures
- Assist in preparing the operating room for procedures.
- Support the surgical team with equipment and supplies.
- Maintain a sterile environment and follow safety protocols.
7. Minimise the Risk of Infection When Transporting and Storing Healthcare Waste
- Identify different types of healthcare waste.
- Follow waste management policies to reduce infection risk.
- Use protective equipment when handling hazardous materials.
8. Assist in the Issuing of Prescribed Items
- Understand the procedures for dispensing prescriptions.
- Ensure accuracy and compliance with regulations.
- Support patients in understanding medication instructions.
9. Assist in the Manufacture and Assembly of Medicinal Products
- Learn safe procedures for preparing medicinal products.
- Follow hygiene and safety guidelines.
- Maintain accurate records and documentation.
10. Assist in the Preparation of Documentation, Materials, and Other Items for Manufacture and Assembly of Medicinal Products
- Organize and prepare pharmaceutical materials.
- Ensure compliance with pharmaceutical regulations.
- Maintain quality control during the preparation process.
11. Support Individuals to Carry Out Their Own Health Care Procedures
- Encourage self-care and independence.
- Assist individuals in following treatment plans.
- Provide emotional and physical support.
12. Provide Support for Therapy Sessions
- Assist therapists with session preparation.
- Support patients in following therapy exercises.
- Monitor progress and provide feedback.
13. Contribute to the Discharge of Individuals to Carers
- Understand discharge planning procedures.
- Communicate care instructions to carers and families.
- Ensure a smooth transition from hospital to home.
14. Paediatric Emergency First Aid
- Learn basic life-saving techniques for children.
- Handle choking, bleeding, and fractures.
- Follow emergency response protocols.
15. Introduction to Communication in Health, Social Care, or Children’s and Young People’s Settings
- Understand the importance of communication in healthcare.
- Use effective verbal and non-verbal communication skills.
- Overcome barriers to communication in care settings.
Benefits of the ProQual Level 2 Award in Healthcare and Social Care Support Skills
The ProQual Level 2 Award in Healthcare and Social Care Support Skills is a valuable qualification for professionals seeking to enhance their expertise in healthcare and social care leadership.
1. Recognized and Ofqual-Regulated Qualification
- This course is regulated by Ofqual, ensuring high-quality standards.
- Recognized by employers and institutions across the UK and internationally.
2. Enhances Career Opportunities
- Prepares learners for entry-level roles in healthcare and social care settings.
- Increases employability in hospitals, care homes, and community care.
- A strong foundation for career progression in the healthcare sector.
3. Assignment-Based Assessment (No Exams)
- Fully assessed through assignments, making it suitable for individuals who prefer coursework over exams.
- Allows learners to demonstrate practical skills and knowledge effectively.
4. Develops Essential Healthcare and Social Care Skills
- Covers key topics such as personal care, medication administration, infection control, and safeguarding.
- Improves communication skills, teamwork, and the ability to provide person-centred care.
5. Supports Professional Development
- Ideal for individuals starting a career in healthcare or looking to gain formal qualifications.
- Helps professionals enhance their skills and meet employer requirements.
- Can be a stepping stone to higher-level healthcare qualifications.
6. Flexible Learning Approach
- Designed to be accessible for both full-time and part-time learners.
- Suitable for working professionals, career changers, and fresh learners.
- Can be completed at a comfortable pace to suit individual needs.
7. Builds Knowledge of Healthcare Regulations and Best Practices
- Ensures learners understand UK healthcare laws, safeguarding policies, and ethical responsibilities.
- Encourages safe, effective, and high-quality patient care.
8. Supports Employers in Training Their Workforce
- Employers can use this qualification to train and upskill staff.
- Improves the overall quality of care and patient safety within organizations.
9. Boosts Confidence and Practical Competence
- Helps learners gain hands-on experience in healthcare environments.
- Increases confidence in handling real-life care situations.
10. Provides a Pathway to Higher-Level Qualifications
- A solid foundation for progressing to Level 3 healthcare qualifications.
- Enables further study in areas such as nursing, social work, and pharmacy support.
Best Fit for the ProQual Level 2 Award in Healthcare and Social Care Support Skills
ProQual Level 2 Award in Healthcare and Social Care Support Skills is designed for individuals who are passionate about healthcare and social care and want to develop the necessary skills to work effectively in this field. The best fit for this course includes:
1. Aspiring Healthcare and Social Care Professionals
- Individuals looking to start a career in healthcare or social care settings.
- Those who want a recognized qualification to improve employability in hospitals, care homes, and community care.
2. Entry-Level and Support Staff in Healthcare & Social Care
- Healthcare assistants, care workers, and support staff working in residential or domiciliary care.
- Individuals currently employed in healthcare support roles seeking formal certification.
3. Career Changers Seeking Opportunities in Healthcare
- Professionals from non-healthcare backgrounds who want to transition into the health and social care sector.
- Individuals seeking a fulfilling and meaningful career helping others.
4. Employers Looking to Train Staff
- Organizations in the healthcare and social care industry aiming to upskill their workforce.
- Employers who need a qualified and competent workforce to meet industry standards.
5. Individuals Seeking Flexible Learning Options
- Those who prefer an assignment-based qualification over exam-based assessments.
- Learners looking for a course that can be studied alongside work or other commitments.
6. Professionals Seeking Career Progression
- Individuals who want to develop their skills and progress to higher-level qualifications.
- Care workers aiming to move into specialist roles such as medication administration, infection control, or patient care assistance.
7. Volunteers and Unpaid Caregivers
- Family members or volunteers providing informal care to loved ones.
- Those who want to gain formal training to improve their caregiving skills.
This course is ideal for anyone passionate about healthcare and social care, whether they are starting their career, looking for progression,
Entry Requirements
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Qualification Process
Qualification Process for the ProQual Level 2 Award in Healthcare and Social Care Support Skills
- Self-Assessment:
Begin by evaluating your eligibility to ensure you meet the qualification requirements, including work experience, knowledge, and language proficiency. - Registration:
Complete your registration by submitting the required documents, including a scanned copy of a valid ID, and paying the registration fee. - Induction:
An assessor will conduct an induction to confirm your eligibility for the course and explain the evidence requirements. If you do not meet the criteria, your registration will be canceled, and the fee will be refunded. - Assignmnets & Evidence Submission:
Provide all assignmnets and the necessary evidence based on the assessment criteria outlined in the course. If you are unsure of the required evidence, consult with the assessor for guidance on the type and nature of evidence needed. - Feedback and Revision:
The assessor will review your submitted evidence and provide feedback. Evidence that meets the criteria will be marked as “Criteria Met,” while any gaps will be identified. You will be asked to revise and resubmit if needed. - Competence Evidence:
Submit final evidence demonstrating that all learning outcomes have been met. This evidence will be marked as “Criteria Met” by the assessor once it is satisfactory. - Internal Quality Assurance (IQA):
The Internal Quality Assurance Verifier (IQA) will review your evidence to ensure consistency, quality, and compliance with standards. - External Verification:
The IQA will submit your portfolio to ProQual’s External Quality Assurance Verifiers (EQA) for final confirmation. The EQA may contact you directly to verify the authenticity of your evidence. - Certification:
Upon successful completion of all checks, ProQual will issue your official certificate, confirming that you have attained the ProQual Level 2 Award in Healthcare and Social Care Support Skills.
