ProQual Level 2 Award in Healthcare and Social Care Support Skills

Your pathway to compassionate healthcare support

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Course Level

Level 2

Course Type

Ofqual Regulated

Awarding Body

ProQual

Duration

2 to 4 months

Study Mood

Online

Assessment

Assignments Based

Course Overview

What is this course

The ProQual Level 2 Award in Healthcare and Social Care Support Skills is an Ofqual-regulated qualification designed to equip learners with the essential knowledge and practical abilities needed to thrive in the healthcare and social care sector. Delivered through assignment-based learning, this program is ideal for individuals starting out or seeking to advance their careers in healthcare support roles.

Healthcare and social care are rapidly expanding fields, offering diverse opportunities for those passionate about making a difference in people’s lives. This qualification provides a strong foundation for working across a variety of care environments, including hospitals, nursing homes, residential facilities, and community-based services.

By completing the course, learners will achieve an industry-recognized certification that enhances employability and opens pathways to further study in healthcare-related disciplines. The curriculum covers a wide range of core skills and knowledge, blending practical training with theoretical understanding to prepare learners to effectively support patients, service users, and healthcare professionals.

Course Content

Detailed Curriculum Structure

To achieve the ProQual Level 2 Award in Healthcare and Social Care Support Skills qualification candidates must achieve 6 credits from any combination of units.

Sr#	Unit Title	Credit Value	GLH
1	Implement person centred approaches in health and social care	5	33
2	Principles of safeguarding and protection in health and social care	3	26
3	Assist in the administration of medication	4	25
4	Carry out personal hygiene for individuals unable to care for themselves	3	23
5	Support individuals with speech and language disorders to develop their communication skills	4	28
6	Perform the non-scrubbed circulating role for perioperative procedures	3	23
7	Minimise the risk of infection when transporting and storing healthcare waste	3	20
8	Assist in the issuing of prescribed items	3	15
9	Assist in the manufacture and assembly of medicinal products	7	20
10	Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products	10	40
11	Support individuals to carry out their own health care procedures	2	15
12	Provide support for therapy sessions	2	14
13	Contribute to the discharge of individuals to carers	2	14
14	Paediatric Emergency First Aid	1	10
15	Introduction to communication in health, social care or children’s and young people’s settings	3	23
16	Support individuals to meet personal care needs	2	16
17	Contribute to the safe use of medical devices in the perioperative environment	4	29
18	Causes and Spread of Infection	2	20
19	Prepare documentation, materials, components and other items for the preparation of aseptic products	6	10
20	Introduction to duty of care in health, social care or children’s and young people’s settings	1	9
21	Provide support for mobility	2	14
22	Assist others to plan presentations	2	16
23	Order Routine Pharmaceutical Stock	3	11
24	Dementia Awareness	2	17
25	Move and position individuals in accordance with their plan of care	4	26
26	Support individuals to manage continence	3	19
27	Handle information in health and social care settings	1	10
28	The role of the health and social care worker	2	14
29	Obtain and test specimens from individuals	2	12
30	Prepare individuals for healthcare activities	3	17
31	Assist in planning and evaluating learning activities	3	22
32	Assist the practitioner to carry out health care activities	2	13
33	Minimise the risk of infection during the removal of used linen	2	15
34	Inform an individual of discharge arrangements	2	13
35	Understand the context of supporting individuals with learning disabilities	4	35
36	Select and wear appropriate personal protective equipment for work in health care settings	2	15
37	Monitor and maintain the environment and resources during and after clinical / therapeutic activities	3	20
38	Prepare and dress for scrubbed clinical roles	4	28
39	Care for individuals with naso-gastric tubes	3	20
40	The principles of Infection Prevention and Contro	3	30
41	Assist with the provision of a pharmacy service to meet individuals’ needs	3	10
42	Contribute to the effectiveness of teams	3	5
43	Introduction to personal development in health, social care or children’s and young people’s settings	3	23
44	Support individuals who are distressed	3	21
45	Support individuals undergoing healthcare activities	3	22
46	Prepare equipment for intraoperative cell salvage blood processing	4	26
47	Assist in receiving, handling and dispatching clinical specimens	2	17
48	Assist in the sale of medicines and products	8	50
49	Receive Pharmaceutical Stock	3	9
50	Prepare aseptic products	10	40
51	Prepare and apply dressings and drains to individuals in the perioperative environment	2	18
52	Planning and Monitoring Work	2	8
53	Cleaning, Decontamination and Waste Management	2	20
54	Ensure your own Actions Reduce risks to Health and Safety	2	8
55	Introduction to equality and inclusion in health, social care or children’s and young people’s settings	2	20
56	Provide agreed support for foot care	3	23
57	Contribute to health and safety in health and social care	4	33
58	Support independence in the tasks of daily living	5	33
59	Prepare equipment for intraoperative cell salvage blood collection	2	17
60	Maintaining quality standards in the health sector	1	8
61	Emergency First Aid Skills	1	10
62	Assemble prescribed items	3	15
63	Support participation in learning and development activities	3	23
64	Provide support for sleep	2	13
65	Remove wound closure materials	3	24
66	Support individuals to eat and drink	2	15
67	Undertake agreed pressure area care	4	30
68	Meet food safety requirements when providing food and drink for individuals	2	15
69	Understand loss and grief in end of life care	3	22
70	Understand how to work in end of life care	3	28

ProQual Level 2 Award in Healthcare and Social Care Support Skills:

1. Implement Person-Centred Approaches in Health and Social Care

Understand the principles of person-centred care and how they apply in healthcare settings.
Develop skills to promote individual choice, dignity, and independence.
Learn how to adapt care based on individual needs and preferences.

2. Principles of Safeguarding and Protection in Health and Social Care

Identify signs and symptoms of abuse and neglect.
Understand safeguarding policies and legal frameworks.
Learn the correct procedures for reporting safeguarding concerns.

3. Assist in the Administration of Medication

Understand the different types of medication and their effects.
Learn safe medication handling, storage, and administration procedures.
Recognize potential side effects and adverse reactions.

4. Carry Out Personal Hygiene for Individuals Unable to Care for Themselves

Assist with bathing, dressing, oral hygiene, and grooming.
Promote dignity and privacy while providing personal care.
Follow infection control and hygiene best practices.

5. Support Individuals with Speech and Language Disorders to Develop Their Communication Skills

Understand different speech and language disorders.
Implement communication techniques and assistive tools.
Support individuals in expressing their needs and feelings.

6. Perform the Non-Scrubbed Circulating Role for Perioperative Procedures

Assist in preparing the operating room for procedures.
Support the surgical team with equipment and supplies.
Maintain a sterile environment and follow safety protocols.

7. Minimise the Risk of Infection When Transporting and Storing Healthcare Waste

Identify different types of healthcare waste.
Follow waste management policies to reduce infection risk.
Use protective equipment when handling hazardous materials.

8. Assist in the Issuing of Prescribed Items

Understand the procedures for dispensing prescriptions.
Ensure accuracy and compliance with regulations.
Support patients in understanding medication instructions.

9. Assist in the Manufacture and Assembly of Medicinal Products

Learn safe procedures for preparing medicinal products.
Follow hygiene and safety guidelines.
Maintain accurate records and documentation.

10. Assist in the Preparation of Documentation, Materials, and Other Items for Manufacture and Assembly of Medicinal Products

Organize and prepare pharmaceutical materials.
Ensure compliance with pharmaceutical regulations.
Maintain quality control during the preparation process.

11. Support Individuals to Carry Out Their Own Health Care Procedures

Encourage self-care and independence.
Assist individuals in following treatment plans.
Provide emotional and physical support.

12. Provide Support for Therapy Sessions

Assist therapists with session preparation.
Support patients in following therapy exercises.
Monitor progress and provide feedback.

13. Contribute to the Discharge of Individuals to Carers

Understand discharge planning procedures.
Communicate care instructions to carers and families.
Ensure a smooth transition from hospital to home.

14. Paediatric Emergency First Aid

Learn basic life-saving techniques for children.
Handle choking, bleeding, and fractures.
Follow emergency response protocols.

15. Introduction to Communication in Health, Social Care, or Children’s and Young People’s Settings

Understand the importance of communication in healthcare.
Use effective verbal and non-verbal communication skills.
Overcome barriers to communication in care settings.

Who Should Attend

Target Audience and Participants

Aspiring healthcare and social care professionals starting their careers
Current care workers seeking to strengthen skills and gain formal recognition
School leavers or career changers looking for an entry point into healthcare
Volunteers in hospitals, nursing homes, or community services wanting confidence and competence
Learners aiming to progress to higher-level qualifications or specialized training in health and social care
Anyone passionate about helping others and committed to providing quality care

Career & Learning Benefits

Skills, Knowledge & Opportunities You Will Earn

Gain an industry-recognized qualification regulated by Ofqual
Build essential practical and theoretical skills for healthcare and social care roles
Improve employability in hospitals, nursing homes, residential care, and community services
Enhance career progression opportunities within the healthcare and social care sector
Strengthen your confidence and competence in supporting patients and service users
Open pathways to higher-level qualifications and specialized training in health and social care
Demonstrate commitment to professional development and quality care standards
Increase chances of securing entry-level or advanced support roles in growing care industries

Need More Information?

Frequently Asked Questions Explained

It is an Ofqual-regulated qualification that provides essential knowledge and practical skills for working in healthcare and social care support roles.

Anyone interested in starting a career in healthcare or social care.
Current care workers who want to strengthen their skills and gain formal recognition.
School leavers, career changers, or volunteers looking to build confidence in care settings.

The qualification is assignment-based, meaning learners are assessed through written tasks and practical activities rather than exams.

Entry-level roles in hospitals, nursing homes, residential care facilities, and community healthcare services.
Progression to higher-level qualifications in health and social care.

While it is regulated by Ofqual in the UK, many international employers and institutions also recognize it. However, recognition may vary depending on the country and organization, so learners should check with local employers or education providers.