Fault Detection and Non‑Conformance Review Skills

ProQual Level 7: Fault Detection & Safety Leadership

Purpose of the Task

This task helps learners understand how poor documentation affects ISO-aligned safety systems. It trains the learner to identify incorrect, incomplete, or misleading safety documents and rewrite them to meet professional, strategic, and ISO-45001-compliant standards.
Scenario:
A contractor submits a risk assessment to the main contractor. The document contains several errors, missing information, and non-compliant practices. The assessor provides the defective document for review.
Learners must:

  1. Identify all faults.
  2. Explain why each fault creates risk or non-compliance.
  3. Rewrite the document correctly.
  4. Show how the corrected version supports ISO standards, quantifiable risk scoring, and clear risk communication.

PART A — Faulty / Incorrect Document (Assessor-Provided)

Faulty Risk Assessment (Intentionally Poor Quality)

FieldEntry in Faulty Document
Task / LocationConstruction site
ActivityWorking
HazardTools
Who Might Be HarmedWorkers
Likelihood (1–5)1
Severity (1–5)1
Risk Score1
Existing ControlsPPE is available.
Additional Action RequiredNone
Action OwnerSafety man
DateNot filled
ReviewWhen needed

PART B — Fault Identification Table (Model Example)

Fault IdentifiedWhy It Is a ProblemISO / Strategic Risk Link
Task is written as “Working.”Not specific. No clarity on the actual activity.ISO 45001 requires contextspecific hazard identification
Location written only as “Construction site.”Large area. No defined boundary.Limits risk communication; breaks ISO requirement for operational planning.
Hazard described as “Tools.”Too vague; no risk pathway identified.Fails systematic hazard identification.
People at risk listed only as “Workers.”Excludes visitors, subcontractors, supervisors, pedestrians.Poor stakeholder risk evaluation
Likelihood 1 + Severity 1 without justificationUnderestimates risk. Document gives no evidence of assessment.Violates quantifiable risk evaluation principles.
Risk score 1Unrealistic for construction hazards.Weakens strategic risk decisionmaking.
Existing controls: “PPE is available.”Does not confirm correct PPE type, condition, or enforcement.Lacks hierarchy of controls and ISO documentation detail.
Additional actions marked as “None.”Shows no forward planning or improvement.Opposes ISO clause on continual improvement.
Action owner written as “Safety man.”Unprofessional, unclear, not a formal role.Accountability failure.
Date missingNo traceability.Breaks ISO requirement for documented information control
Review field: “When needed.”Too subjective; no set review frequency.Contradicts operational control planning.

PART C — Corrected / Rewritten Risk Assessment (ModelCompleted Sample)

Corrected Risk Assessment – Fully Completed and ISO-Aligned:

FieldCorrected Entry
Task / LocationBlock B, Level 2 – Installation of cable tray using step ladder
ActivityElectricians installing cable tray at height (2.2 m) using hand tools and ladder
HazardFall from ladder; dropped tools; manual handling strain; electrical contact with live points
Who Might Be HarmedElectricians, adjacent workers, visitors passing under work area
Likelihood (1–5)3 (activity involves height and manual tools; medium probability without strong controls)
Severity (1–5)4 (possible fracture, head injury, severe strain)
Risk Score12 (Medium–High)
Existing ControlsLadder inspected and tagged; trained electricians; exclusion zone established; insulated tools; permit to work; supervisor present
Additional ActionUse podium step instead of ladder; install tool-lanyards to prevent drops;
Requiredadd warning signage; verify cable run is isolated before work
Action OwnerSite Electrical Supervisor
Date20/11/2025
ReviewReview one week after task completion or sooner if an incident occurs

PART D — Explanation of How the Corrected Version Meets the Unit Learning Outcomes

1: Development and Implementation of ISO Standards

The corrected risk assessment follows ISO 45001 requirements by:

  • Using clear activity descriptions
  • Identifying hazards through a structured method
  • Including control hierarchy evidence
  • Ensuring traceability through dates, roles, and review schedule
  • Demonstrating continual improvement

2: Evaluation of Strategic Risks Using Quantifiable Assessment

The corrected document:

  • Breaks down risk into likelihood × severity
  • Provides justification for scoring
  • Uses a clear numerical system to support decision-making
  • Supports senior leadership in prioritising controls based on real risk levels

3: Articulation of Risk Communication Strategies

The improved document improves communication by:

  • Giving clear language for all parties
  • Showing exact locations and actions
  • Presenting professional accountability
  • Allowing consistent interpretation by workers, supervisors, auditors, and management

PART E — Learner Task Instructions

Learners must now:

  1. Review the faulty document.
  2. Identify and list at least 15 faults.
  3. Rewrite the document in a fully compliant manner.
  4. Compare their corrected version to the model example.
  5. Explain how their corrected document supports ISO standards, quantifiable risk scoring, and risk communication.