The ICTQual AB Level 3 Certificate in Quality Control – Health Care is a specialized qualification designed to equip learners with the essential knowledge and practical skills required to ensure high standards of quality within healthcare services and facilities. As quality assurance becomes increasingly vital in medical and care environments, this course prepares professionals to support safe, effective, and compliant healthcare operations.
This program introduces key quality control principles tailored to the healthcare sector, including monitoring patient care standards, maintaining hygiene and safety protocols, managing healthcare documentation, and adhering to local and international regulatory requirements. Learners will gain insight into how to identify and minimize risks, audit healthcare practices, and contribute to continuous quality improvement.
Whether you’re entering the healthcare industry or already working in a support or administrative role, the ICTQual AB Level 3 Certificate provides a strong foundation to help maintain and improve service quality in hospitals, clinics, laboratories, or care homes. It is an ideal stepping stone for those committed to enhancing patient care and organizational excellence through structured quality control practices.
ICTQual AB Level 3 Certificate in Quality Control Health Care
This qualification, the ICTQual AB Level 3 Certificate in Quality Control Health Care, consists of 3 mandatory units.
- Introduction to Quality Control in Health Care
- Health and Safety Standards in Clinical Environments
- Basic Quality Auditing Procedures in Health Services
Learning Outcomes for the Study Units:
1. Introduction to Quality Control in Health Care
By the end of this unit, learners will be able to understand the fundamental principles of quality control within healthcare settings; identify the role of quality assurance in improving patient safety and service delivery; recognise key quality indicators used in health care organisations; and explain the importance of maintaining compliance with internal policies and external standards.
2. Health and Safety Standards in Clinical Environments
By the end of this unit, learners will be able to describe common health and safety risks in clinical and care settings; understand the legislation and guidelines governing workplace safety in health care; apply safe working practices to protect patients, staff, and visitors; and support the implementation of infection control and hazard prevention measures.
3. Basic Quality Auditing Procedures in Health Services
By the end of this unit, learners will be able to understand the purpose and scope of quality audits in health care environments; identify key steps in planning and conducting a basic internal audit; assist in collecting, recording, and analysing audit data accurately; and recognise areas for improvement based on audit outcomes and contribute to corrective actions.
Industry-Relevant Knowledge
Gain a solid understanding of quality control principles tailored specifically for the healthcare environment, including compliance, patient safety, hygiene standards, and risk management.
Improved Patient Care
Learn how to support and implement quality assurance practices that directly enhance the safety, effectiveness, and consistency of patient care services.
Career Advancement Opportunities
Boost your qualifications and prepare for roles in quality assurance, healthcare administration, compliance auditing, and regulatory affairs within hospitals, clinics, and other care facilities.
Compliance and Regulatory Awareness
Understand the importance of adhering to healthcare laws, ethical guidelines, and regulatory frameworks, enabling you to contribute to legal and professional compliance in your workplace.
Versatile Skill Set
Develop practical skills in monitoring, auditing, documentation, and reporting—essential tools for supporting continuous quality improvement in a healthcare setting.
Pathway to Higher Qualifications
Use this certificate as a stepping stone toward more advanced diplomas or degrees in healthcare quality management, healthcare administration, or related fields.
Enhanced Employability
Stand out in the job market with a recognized qualification that shows your commitment to maintaining high-quality healthcare standards and patient well-being.
Flexible Learning Options
Offered by many training providers in online or blended formats, allowing you to study around your schedule and existing commitments.
The ICTQual AB Level 3 Certificate in Quality Control – Health Care is designed for individuals who are passionate about maintaining high standards in healthcare services and ensuring patient safety. This course is ideal for:
- Aspiring healthcare professionals who want to build a strong foundation in quality control and compliance within clinical or care environments.
- Current healthcare workers—such as nursing assistants, administrative staff, or technicians—looking to enhance their understanding of quality assurance and improve their workplace practices.
- Healthcare administrators and support staff who are involved in maintaining records, managing audits, or overseeing daily operations related to patient care and facility management.
- Recent school leavers or graduates aiming to start a career in healthcare with a focus on quality control and regulatory compliance.
- Individuals seeking a career switch into healthcare quality assurance from administrative, customer service, or compliance backgrounds.
The course is accessible to learners from diverse educational and professional backgrounds, requiring only a basic understanding of healthcare settings and a strong interest in quality improvement and patient care.
Entry Requirements
Register Now
Qualification Process
Qualification Process for the ICTQual AB Level 3 Certificate in Quality Control Health Care
- Self-Assessment:
Begin by evaluating your eligibility to ensure you meet the qualification requirements, including work experience, knowledge, and language proficiency. - Registration:
Complete your registration by submitting the required documents, including a scanned copy of a valid ID, and paying the registration fee. - Induction:
An assessor will conduct an induction to confirm your eligibility for the course and explain the evidence requirements. If you do not meet the criteria, your registration will be cancelled, and the fee will be refunded. - Assignments & Evidence Submission:
Provide all assignments and the necessary evidence based on the assessment criteria outlined in the course. If you are unsure of the required evidence, consult with the assessor for guidance on the type and nature of evidence needed. - Feedback and Revision:
The assessor will review your submitted evidence and provide feedback. Evidence that meets the criteria will be marked as “Criteria Met,” while any gaps will be identified. You will be asked to revise and resubmit if needed. - Competence Evidence:
Submit final evidence demonstrating that all learning outcomes have been met. This evidence will be marked as “Criteria Met” by the assessor once it is satisfactory. - Internal Quality Assurance (IQA):
The Internal Quality Assurance Verifier (IQA) will review your evidence to ensure consistency, quality, and compliance with standards. - External Verification:
The IQA will submit your portfolio to ICTQUAL AB External Quality Assurance Verifiers (EQA) for final confirmation. The EQA may contact you directly to verify the authenticity of your evidence. - Certification:
Upon successful completion of all checks, ICTQUAL AB will issue your official certificate, confirming that you have attained the ICTQual AB Level 3 Certificate in Quality Control Health Care.
