The ICTQual AB Level 3 Award in E-Document Controlling is a focused, entry-level qualification designed for individuals who want to build essential skills in managing electronic documents within modern digital systems. As organizations increasingly transition from paper-based systems to secure digital platforms, this award equips learners with the practical knowledge needed to organize, monitor, and safeguard electronic documents efficiently and in compliance with industry standards.
This course introduces key principles of electronic document control, including version control, digital filing systems, access permissions, metadata tagging, and audit preparation. Learners will gain hands-on understanding of commonly used Electronic Document Management Systems (EDMS), helping them navigate, store, retrieve, and share documents securely in a fast-paced work environment. The content is highly relevant across sectors such as engineering, construction, healthcare, finance, education, and corporate administration.
Ideal for administrative professionals, junior document controllers, or those looking to upskill for digital documentation roles, the ICTQual AB Level 3 Award in E-Document Controlling serves as a valuable credential that opens doors to entry-level document control positions and lays the foundation for future qualifications in records management and information governance.
ICTQual AB Level 3 Award in E-Document Controlling
This qualification, the ICTQual AB Level 3 Award in E-Document Controlling, consists of 3 mandatory units.
- Principles of Electronic Document Control and Digital Record Management
- Electronic Document Handling Systems and Workflow Processes
- Compliance, Security, and Best Practices in E-Document Management
Learning Outcomes for the Study Units:
Principles of Electronic Document Control and Digital Record Management
- Understand the fundamentals of electronic document control and its importance in modern organisations
- Identify types of digital records and their roles within operational and compliance frameworks
- Explain the digital document lifecycle, including creation, approval, modification, and archiving
- Recognise the responsibilities of e-document controllers in managing information integrity
- Demonstrate knowledge of metadata, indexing, and digital classification techniques
Electronic Document Handling Systems and Workflow Processes
- Use electronic document management systems (EDMS) to organise, retrieve, and update digital files
- Apply workflow procedures for version control, access permissions, and document routing
- Configure folder structures and naming conventions for efficient electronic storage
- Monitor and track changes within digital workflows
- Maintain accuracy and traceability in document handling processes
Compliance, Security, and Best Practices in E-Document Management
- Identify key compliance requirements related to electronic document control (e.g., data protection, audit readiness)
- Apply digital security protocols to safeguard sensitive and confidential information
- Conduct basic internal checks to ensure document accuracy and regulatory alignment
- Follow industry best practices for digital file retention, backup, and disaster recovery
- Promote continuous improvement in electronic document management procedures
The ICTQual AB Level 3 Award in E-Document Controlling provides learners with the fundamental knowledge and hands-on skills needed to effectively manage digital documents in today’s paperless work environments. Whether you’re starting a career in administration or upgrading your digital literacy, this course delivers practical value that enhances your employability across a wide range of industries.
Key benefits of this course include:
- Gain a globally recognized certificate that strengthens your professional profile in document control and digital administration
- Learn how to organize, store, retrieve, and manage electronic documents using modern EDMS (Electronic Document Management Systems)
- Understand document version control, metadata tagging, digital filing structures, and secure access management
- Build the confidence to support audit readiness and document compliance in regulated environments
- Enhance your digital skills to meet employer demands in administration, engineering, construction, healthcare, and finance sectors
- Lay the foundation for progression into advanced document control, quality assurance, or records management roles
- Ideal for entry-level professionals, interns, and administrative staff seeking to transition into technical document handling
- Flexible learning format that allows you to study online at your own pace from anywhere
- Learn best practices for ensuring document integrity, security, and accessibility in cloud-based systems
- Increase your productivity by mastering tools used in digital workplaces
This course empowers you to step confidently into the future of document control—where digital precision and compliance are non-negotiable.
The ICTQual AB Level 3 Award in E-Document Controlling is designed for individuals who want to build a career in digital document management or enhance their administrative skill set in today’s technology-driven workplaces. This course is perfect for those seeking a practical, career-ready qualification that delivers immediate value in digital documentation and compliance support.
This course is ideal for:
- Individuals starting a career in administration, data entry, or document control
- Office assistants, junior clerks, or receptionists looking to develop digital filing and documentation skills
- Professionals transitioning into paperless or hybrid work environments requiring electronic documentation systems
- Entry-level employees in construction, engineering, healthcare, education, or government sectors
- Graduates and jobseekers aiming to add a recognized digital documentation credential to their CV
- Staff responsible for maintaining digital records, updating files, and ensuring document version accuracy
- Interns or trainees seeking foundational knowledge of Electronic Document Management Systems (EDMS)
- Professionals in customer service or compliance roles who deal with document retrieval and sharing
- Anyone with basic computer skills looking to boost digital literacy and office productivity
- Administrative professionals aiming to upskill for career advancement in document control or compliance
Entry Requirements
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Qualification Process
Qualification Process for the ICTQual AB Level 3 Award in E-Document Controlling
- Self-Assessment:
Begin by evaluating your eligibility to ensure you meet the qualification requirements, including work experience, knowledge, and language proficiency. - Registration:
Complete your registration by submitting the required documents, including a scanned copy of a valid ID, and paying the registration fee. - Induction:
An assessor will conduct an induction to confirm your eligibility for the course and explain the evidence requirements. If you do not meet the criteria, your registration will be cancelled, and the fee will be refunded. - Assignments & Evidence Submission:
Provide all assignments and the necessary evidence based on the assessment criteria outlined in the course. If you are unsure of the required evidence, consult with the assessor for guidance on the type and nature of evidence needed. - Feedback and Revision:
The assessor will review your submitted evidence and provide feedback. Evidence that meets the criteria will be marked as “Criteria Met,” while any gaps will be identified. You will be asked to revise and resubmit if needed. - Competence Evidence:
Submit final evidence demonstrating that all learning outcomes have been met. This evidence will be marked as “Criteria Met” by the assessor once it is satisfactory. - Internal Quality Assurance (IQA):
The Internal Quality Assurance Verifier (IQA) will review your evidence to ensure consistency, quality, and compliance with standards. - External Verification:
The IQA will submit your portfolio to ICTQUAL AB External Quality Assurance Verifiers (EQA) for final confirmation. The EQA may contact you directly to verify the authenticity of your evidence. - Certification:
Upon successful completion of all checks, ICTQUAL AB will issue your official certificate, confirming that you have attained the ICTQual AB Level 3 Award in E-Document Controlling.
