ProQual Level 2 Diploma in Healthcare and Social Care Support Skills Course in Wales
The ProQual Level 2 Diploma in Healthcare and Social Care Support Skills is a nationally recognised qualification designed to support the growing demand for skilled care professionals in Wales. This course offers a comprehensive foundation for individuals seeking a career in healthcare or social care support, providing essential knowledge and practical skills required to deliver high-quality care. Aligned with industry expectations and care regulations in Wales, the qualification prepares learners for frontline roles where compassion, safety, and professionalism are critical.
Course Overview
This qualification is structured to help learners understand and apply the key principles of healthcare and social care. The course provides a combination of theoretical knowledge and workplace-based skills, ensuring learners are equipped to meet the daily challenges faced by care support workers. It addresses essential topics such as safeguarding, communication, person-centred care, infection control, and health and safety. Learners will benefit from a well-rounded education that reflects the needs of individuals receiving care, as well as the standards expected by employers and regulatory bodies across Wales.
Course Study Units
To achieve the ProQual Level 2 Diploma in Healthcare and Social Care Support Skills; Candidates must achieve a minimum of 37 credits: a minimum of 25credits must be from the Level 2 units and the remaining 12 credits can be from any combination of units from the Level 2 or Level 3 or Level 4 units.
Mandatory Units
Each unit is focused on delivering practical and applicable skills that support both individual care and wider service delivery.
Learning Outcomes
Upon successful completion of the course, learners will be able to:
- Communicate effectively with individuals and care teams using appropriate methods
- Apply safeguarding procedures in accordance with current Welsh legislation and best practice
- Promote and maintain a safe working environment in care settings
- Uphold and promote equality, diversity, and inclusion in all care practices
- Support individuals in daily care activities while maintaining dignity and respect
- Follow infection control procedures to prevent health risks
- Reflect on their own work practices and seek opportunities for professional growth
These learning outcomes ensure that learners are competent and confident in delivering care that meets both individual and organisational standards.
Course Benefits
This diploma offers valuable benefits to learners and employers in Wales. For learners, it provides a recognised qualification that opens doors to employment in care homes, hospitals, and community settings. The course also helps individuals gain transferable skills that are relevant to a wide range of roles within health and social care. For employers, it ensures that staff have the necessary knowledge and training to provide safe, effective, and person-centred support. The qualification also contributes to raising the overall quality of care services in Wales through improved workforce competency.
Who Is This Course For?
The ProQual Level 2 Diploma is suitable for a wide range of learners. It is ideal for individuals who are new to the health or social care sector and are looking to develop a career in support roles. It is also beneficial for existing care workers, personal assistants, or volunteers who wish to formalise their skills with a recognised qualification. Career changers looking to enter the care sector in Wales will also find this course a valuable entry point, offering both credibility and confidence in the field.
Future Progression
Following the completion of the ProQual Level 2 Diploma, learners can advance to further qualifications such as the Level 3 Diploma in Health and Social Care, or choose to specialise in areas like dementia care, mental health support, or community-based care. The diploma also supports progression into employment within a wide range of care settings including the NHS, local authority care services, private care providers, and non-profit organisations throughout Wales. It lays a solid foundation for long-term career growth and professional development in the care sector.
The ProQual Level 2 Diploma in Healthcare and Social Care Support Skills offers a valuable and structured path into one of Wales’s most vital industries. With a focus on practical skills, industry knowledge, and care values, it empowers learners to make a meaningful impact while supporting safe, respectful, and effective care delivery across the country.