ProQual Level 2 Award in Healthcare and Social Care Support Skills Course in Oman

The ProQual Level 2 Award in Healthcare and Social Care Support Skills Course in Oman is a recognised vocational qualification designed to prepare individuals in Oman for essential roles in the healthcare and social care sectors. With Oman’s growing demand for skilled healthcare workers in hospitals, clinics, and community-based services, this course equips learners with practical knowledge and hands-on skills to support patient care in a safe, ethical, and professional manner. It is structured to enhance employability and build foundational expertise in line with international care standards.

Course Overview
ProQual Level 2 Award in Healthcare and Social Care Support Skills Course in Oman provides a flexible and comprehensive framework for learners who are entering or currently working in the healthcare and social care environment. Candidates will gain insights into person-centred approaches, safeguarding practices, communication techniques, infection prevention, medication assistance, and much more. It allows learners in Oman to select units that best match their job roles or future aspirations. The programme is outcome-based, allowing for immediate application of knowledge in real-world healthcare settings. Completion of the course results in a regulated qualification that meets current workforce development needs in Oman and abroad.

Qualification Structure and Study Units
To achieve the ProQual Level 2 Award in Healthcare and Social Care Support Skills, learners must complete a total of 6 credits. These can be obtained by selecting from a broad range of units that reflect diverse functions in the healthcare support sector. Key units include:

  1. Implement person centred approaches in health and social care
  2. Principles of safeguarding and protection in health and social care
  3. Assist in the administration of medication
  4. Carry out personal hygiene for individuals unable to care for themselves
  5. Support individuals with speech and language disorders to develop their communication skills
  6. Perform the non-scrubbed circulating role for perioperative procedures
  7. Minimise the risk of infection when transporting and storing healthcare waste
  8. Assist in the issuing of prescribed items
  9. Assist in the manufacture and assembly of medicinal products
  10. Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products
  11. Support individuals to carry out their own health care procedures
  12. Provide support for therapy sessions
  13. Contribute to the discharge of individuals to carers
  14. Paediatric Emergency First Aid
  15. Introduction to communication in health, social care or children’s and young people’s settings
  16. Support individuals to meet personal care needs
  17. Contribute to the safe use of medical devices in the perioperative environment
  18. Causes and Spread of Infection
  19. Prepare documentation, materials, components and other items for the preparation of aseptic products
  20. Introduction to duty of care in health, social care or children’s and young people’s settings
  21. Provide support for mobility
  22. Assist others to plan presentations
  23. Order Routine Pharmaceutical Stock
  24. Dementia Awareness
  25. Move and position individuals in accordance with their plan of care
  26. Support individuals to manage continence
  27. Handle information in health and social care settings
  28. The role of the health and social care worker
  29. Obtain and test specimens from individuals
  30. Prepare individuals for healthcare activities
  31. Assist in planning and evaluating learning activities
  32. Assist the practitioner to carry out health care activities
  33. Minimise the risk of infection during the removal of used linen
  34. Inform an individual of discharge arrangements
  35. Understand the context of supporting individuals with learning disabilities
  36. Select and wear appropriate personal protective equipment for work in health care settings
  37. Monitor and maintain the environment and resources during and after clinical or therapeutic activities
  38. Prepare and dress for scrubbed clinical roles
  39. Care for individuals with naso-gastric tubes
  40. The principles of Infection Prevention and Control
  41. Assist with the provision of a pharmacy service to meet individuals’ needs
  42. Contribute to the effectiveness of teams
  43. Introduction to personal development in health, social care or children’s and young people’s settings
  44. Support individuals who are distressed
  45. Support individuals undergoing healthcare activities
  46. Prepare equipment for intraoperative cell salvage blood processing
  47. Assist in receiving, handling and dispatching clinical specimens
  48. Assist in the sale of medicines and products
  49. Receive Pharmaceutical Stock
  50. Prepare aseptic products
  51. Prepare and apply dressings and drains to individuals in the perioperative environment
  52. Planning and Monitoring Work
  53. Cleaning, Decontamination and Waste Management
  54. Ensure your own Actions Reduce risks to Health and Safety
  55. Introduction to equality and inclusion in health, social care or children’s and young people’s settings
  56. Provide agreed support for foot care
  57. Contribute to health and safety in health and social care
  58. Support independence in the tasks of daily living
  59. Prepare equipment for intraoperative cell salvage blood collection
  60. Maintaining quality standards in the health sector
  61. Emergency First Aid Skills
  62. Assemble prescribed items
  63. Support participation in learning and development activities
  64. Provide support for sleep
  65. Remove wound closure materials
  66. Support individuals to eat and drink
  67. Undertake agreed pressure area care
  68. Meet food safety requirements when providing food and drink for individuals
  69. Understand loss and grief in end of life care
  70. Understand how to work in end of life care

Learning Outcomes
By completing the ProQual Level 2 Award, learners will be able to demonstrate competence in supporting daily care routines, applying hygiene and safety standards, handling information professionally, assisting with medication and clinical tasks, and responding to the emotional and physical needs of individuals. They will develop a solid understanding of ethical responsibilities and the principles of person-centred care, communication, and team collaboration in a health and social care setting.

Course Benefits
This course offers recognised credentials that can significantly boost job prospects within Oman’s healthcare system. Learners gain practical and adaptable skills that align with both local and international care frameworks. The qualification enhances confidence, job readiness, and the ability to provide compassionate and effective care. It is also ideal for employers seeking to upskill their workforce to improve service quality and patient outcomes.

Who Is This Course For
This qualification is suited for individuals who wish to begin a career in health and social care or formalise their existing experience with a certified qualification. It is ideal for caregivers, nursing aides, community support workers, healthcare assistants, and those involved in patient handling, elderly care, or therapy support roles. It is accessible to both new entrants and current professionals who want to upskill and advance within the healthcare sector.

Future Progression
Graduates of this course can progress to higher-level qualifications in health and social care, such as Level 3 Diplomas or specialised care training. It also lays the groundwork for those looking to pursue careers in nursing, physiotherapy support, hospital administration, or medical technician roles. With Oman’s growing focus on healthcare infrastructure and human capital development, this qualification serves as a strategic entry point to long-term professional growth.


The ProQual Level 2 Award in Healthcare and Social Care Support Skills Course in Oman is a valuable step toward building a skilled, ethical, and capable workforce ready to meet the challenges of today’s healthcare sector. With a flexible structure, industry-relevant content, and wide recognition, it empowers learners to take meaningful roles in improving patient well-being and community health outcomes across the country.