The ICTQual AB Level 3 Award in Document Controlling is a practical, entry-level qualification designed to equip learners with the essential skills required to manage, organize, and maintain business documents effectively. As document control plays a vital role in operational efficiency, regulatory compliance, and project success, this course is ideal for anyone looking to begin or formalize a career in document administration.
Throughout the program, learners will develop an understanding of key concepts such as document classification, version control, filing protocols, and secure recordkeeping. The course also introduces industry-relevant best practices for both physical and digital document management, ensuring learners are capable of supporting organizations across multiple sectors including construction, engineering, education, government, and corporate administration.
Whether you’re a recent graduate, an office assistant, or someone transitioning into an administrative or compliance-related role, the ICTQual AB Level 3 Award in Document Controlling provides the foundational knowledge and certification needed to advance your career. With a flexible, accessible learning format and internationally recognized accreditation, this course sets you up for long-term success in document control.
ICTQual AB Level 3 Award in Document Controlling
This qualification, the ICTQual AB Level 3 Award in Document Controlling, consists of 3 mandatory units.
- Fundamentals of Document Control and Record Management
- Document Handling Procedures and Control Systems
- Compliance, Standards, and Best Practices in Document Control
Learning Outcomes for the Study Units:
Fundamentals of Document Control and Record Management
- Understand the purpose and importance of document control in organisational settings
- Identify different types of documents and records used across industries
- Describe the lifecycle of documents from creation to archiving
- Recognise the key responsibilities of a document controller
- Demonstrate awareness of document classification and indexing methods
Document Handling Procedures and Control Systems
- Apply correct procedures for document filing, storage, and retrieval
- Implement version control and document numbering systems
- Manage document distribution, access, and updates efficiently
- Operate basic features of electronic document management systems (EDMS)
- Follow established procedures for secure handling and disposal of documents
Compliance, Standards, and Best Practices in Document Control
- Understand key regulatory and compliance requirements affecting documentation
- Identify relevant standards such as ISO and GDPR in relation to document control
- Perform basic documentation audits and ensure document traceability
- Maintain confidentiality and security of sensitive documentation
- Apply best practices for standardisation and continuous improvement in document control processes
Course Benefits: ICTQual AB Level 3 Award in Document Controlling
The ICTQual AB Level 3 Award in Document Controlling offers a strong foundation for individuals who want to build essential skills in organizing and managing business documents in structured, compliance-focused environments. Whether you’re entering the workforce or upskilling for better career opportunities, this course delivers practical knowledge and a recognized credential to support your professional journey.
Key benefits of this course include:
- Earn a globally recognized qualification in document control, valuable across industries
- Develop core skills in filing systems, version control, record tracking, and documentation standards
- Understand how to organize, store, retrieve, and maintain both physical and digital documents
- Gain the confidence to support teams in project documentation, compliance, and audit preparation
- Learn document management best practices that align with ISO standards and internal control systems
- Enhance your employability in roles such as document controller, admin assistant, records clerk, or compliance support
- Build a pathway toward more advanced roles in quality management, data governance, or project support
- Ideal for entry-level professionals, jobseekers, and administrative staff looking to formalize their document control skills
- Study through a flexible, online learning format designed for working learners and global professionals
- Apply practical skills immediately in real-world environments, boosting productivity and accuracy
This course not only certifies your skills but prepares you to be a reliable and efficient asset in any documentation-driven role.
The ICTQual AB Level 3 Award in Document Controlling is tailored for individuals who are detail-oriented, organized, and ready to take on administrative or compliance responsibilities in professional settings. This course is the perfect entry point for those looking to develop practical document control skills and step into a structured, in-demand career path.
This course is ideal for:
- Individuals new to the workforce seeking a career in administration, office support, or document control
- Office assistants, receptionists, or clerical staff who want to upskill in documentation and filing systems
- School leavers, jobseekers, or career changers looking to gain employable, job-ready skills
- Junior staff in construction, engineering, manufacturing, education, or healthcare responsible for handling records
- Professionals working in hybrid or digital offices who need to manage both physical and electronic documentation
- Interns or trainees aiming to build a strong foundation in compliance, recordkeeping, or data management
- Individuals planning to pursue higher-level qualifications in quality assurance, compliance, or project administration
- International learners looking for a globally recognized certificate to boost career prospects
Whether you’re just starting out or looking to formalize your existing skills, this course will give you the structure, certification, and confidence to thrive in document-focused roles.
Entry Requirements
Register Now
Qualification Process
Qualification Process for the ICTQual AB Level 3 Award in Document Controlling
- Self-Assessment:
Begin by evaluating your eligibility to ensure you meet the qualification requirements, including work experience, knowledge, and language proficiency. - Registration:
Complete your registration by submitting the required documents, including a scanned copy of a valid ID, and paying the registration fee. - Induction:
An assessor will conduct an induction to confirm your eligibility for the course and explain the evidence requirements. If you do not meet the criteria, your registration will be cancelled, and the fee will be refunded. - Assignments & Evidence Submission:
Provide all assignments and the necessary evidence based on the assessment criteria outlined in the course. If you are unsure of the required evidence, consult with the assessor for guidance on the type and nature of evidence needed. - Feedback and Revision:
The assessor will review your submitted evidence and provide feedback. Evidence that meets the criteria will be marked as “Criteria Met,” while any gaps will be identified. You will be asked to revise and resubmit if needed. - Competence Evidence:
Submit final evidence demonstrating that all learning outcomes have been met. This evidence will be marked as “Criteria Met” by the assessor once it is satisfactory. - Internal Quality Assurance (IQA):
The Internal Quality Assurance Verifier (IQA) will review your evidence to ensure consistency, quality, and compliance with standards. - External Verification:
The IQA will submit your portfolio to ICTQUAL AB External Quality Assurance Verifiers (EQA) for final confirmation. The EQA may contact you directly to verify the authenticity of your evidence. - Certification:
Upon successful completion of all checks, ICTQUAL AB will issue your official certificate, confirming that you have attained the ICTQual AB Level 3 Award in Document Controlling.
