Healthcare and Social Care Support Skills

Building stronger foundations in health and social care

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Course Level

Level 3

Course Type

Ofqual Regulated

Awarding Body

ProQual

Duration

4 to 6 months

Study Mood

Online

Assessment

Assignments Based

Course Overview

What is this course

The ProQual Level 3 Award in Healthcare and Social Care Support Skills is a professional qualification designed for those looking to begin or advance their careers in the healthcare and social care sectors. It provides learners with essential knowledge, practical skills, and a deeper understanding of care practices to deliver high-quality support services across a variety of settings.

As an Ofqual-regulated qualification, it meets the UK’s national standards, ensuring that learners receive credible, industry-recognized training. The course is entirely assignment-based, making it an excellent option for individuals who prefer coursework over traditional examinations.

This qualification is particularly suited to those working in, or aspiring to join, healthcare and social care environments such as hospitals, residential care homes, community care, and rehabilitation centers. Learners will gain the fundamental skills required to provide effective, compassionate, and professional support.

With its flexible, assignment-driven structure, the ProQual Level 3 Award in Healthcare and Social Care Support Skills is ideal for busy professionals and aspiring care workers. It offers a valuable opportunity to earn industry-recognized credentials, enhance practical abilities, and progress towards a rewarding career in healthcare and social care.

Course Content

Detailed Curriculum Structure

To achieve the ProQual Level 3 Award in Healthcare and Social Care Support Skills: Candidates must achieve 6 credits from any combination of units.

Sr#	Unit Title	Credit Value	GLH
1	Work with babies and young children to promote their development and learning	6	45
2	Engage in personal development in health, social care or children’s and young people’s settings	3	10
3	Support individuals with multiple conditions and/or disabilities	4	31
4	Support individuals who are bereaved	4	30
5	Prepare for and carry out extended feeding techniques	4	27
6	Provide support to continue recommended therapie	3	20
7	Insert and secure nasogastric tubes	4	30
8	Develop positive relationships with children and young people	4	30
9	Provide advice and information to enable parents to promote the health and well-being of their newborn babies	3	22
10	Facilitate and monitor housing and accommodation services to support individuals with mental health needs	5	32
11	Collaborate in the assessment of environmental and social support in the community	4	23
12	Influencing Others at Work	1	6
13	Care for the physical and nutritional needs of babies and young children	6	45
14	Support families who have a child with a disability	3	23
15	Support individuals to manage their finances	3	20
16	Obtain venous blood samples	3	24
17	Implement therapeutic group activities	3	25
18	Collate and communicate health information to individuals	3	20
19	Provide information and advice to individuals on eating to maintain optimum nutritional status	5	38
20	Assist in the implementation of programmes to increase mobility, movement and functional independence	4	28
21	Receive and handle clinical specimens within the sterile field	4	30
22	Prepare anaesthetic environment and provide support for pre and post-operative anaesthesia and recovery	5	38
23	Make recommendations for the use of physical resources in a health setting	5	33
24	Maintaining quality standards in the health sector	2	13
25	Understand Models of Disability	3	26
26	Support individuals to access and use services and facilities	4	25
27	Promote and implement health and safety in health and social care	6	43
28	Support young people with a disability to make the transition into adulthood	5	40
29	Understand mental well-being and mental health promotion	3	14
30	Carry out vision screening	4	27
31	Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services	5	35
32	Implement hydrotherapy programmes for individuals and groups	5	35
33	Deliver exercise sessions to improve individuals’ health and wellbeing	5	32
34	Provide support to the surgical team when preparing individuals for operative and invasive procedures	4	32
35	Facilitate person centred assessment, planning, implementation and review	6	45
36	Work in partnership with families to support individuals	4	27
37	Support individuals to develop and run support groups	3	24
38	Monitor own work practice in health, social care or children’s and young people’s settings	3	20
39	Perform first line calibration on clinical equipment to ensure it is fit for use	3	20
40	Monitor and review individuals progress in relation to maintaining optimum nutritional status	3	26
41	Give presentations to groups	4	26
42	Support individuals in undertaking their chosen activities	4	24
43	Control the use of physical resources in a health setting	3	25
44	Support children and young people experiencing transitions	3	28
45	Promote communication in health, social care or children’s and young people’s settings	3	10
46	Contribute to the prevention of aggressive and abusive behaviour of people	4	26
47	Service improvement in the health sector	3	20
48	Understand the process and experience of dementia	3	22
49	Understand Physical Disability	3	22
50	Support individuals with a learning disability to access healthcare	3	25
51	Undertake urethral catheterisation processes	4	28
52	Promote good practice in handling information in health and social care settings	2	16
53	Understand mental health problems	3	14
54	Perform routine Electrocardiograph (ECG) Procedures	4	30
55	Undertake treatments and dressings of lesions and wounds	4	25
56	Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needs	6	37
57	Administer oral nutritional products to individuals	5	35
58	Promote effective communication with individuals with sensory loss	4	30
59	Work with other professionals and agencies to support individuals with physical disability	3	23
60	Support individuals to access housing and accommodation services	4	24
61	Identify information requirements in a health context	4	30
62	Prepare and reproduce permanent radiographic images	4	23
63	Develop and prepare speech and language therapy resources for alternative and augmentative communication (AAC) use	4	25
64	Carry out wound drainage care	4	32
65	Prepare and provide surgical instrumentation and supplementary items for the surgical team	6	43
66	Care for a newly born baby when the mother is unable to do so	4	32
67	Understand Child and Young Person Development	4	30
68	Provide support to maintain and develop skills for everyday life	4	28
69	Facilitate learning and development activities to meet individual needs and preferences	5	35
70	Enable individuals with behavioural difficulties to develop strategies to change their behaviour	8	41
71	Reprocess endoscopy equipment	4	30
72	Support individuals with cognition and learning difficulties	5	34
73	Assist in testing individuals’ abilities prior to planning physical activities	5	38
74	Support individuals to manage dysphagia	5	35
75	Provide advice on foot care for individuals with diabetes	3	23
76	Transport, transfer and position individuals and equipment within the perioperative environment	5	32
77	Understand Sensory Loss	3	21
78	Support families who are affected by Acquired Brain Injury	3	30
79	Support individuals during a period of change	4	29
80	Perform intravenous cannulation	4	34
81	Care for individuals with urethral catheters	4	30
82	Conduct routine maintenance on clinical equipment	4	30
83	Assist and support individuals to use alternative and augmentative communication systems (AAC)	5	35
84	Measure and record individuals’ body fluid balance in a perioperative environment	4	23
85	Support parents/carers to interact with and care for their newborn baby	4	30
86	Deliver training through demonstration and instruction	3	21
87	Principles for implementing duty of care in health social care or children’s and young people’s settings	1	5
88	Promote Child and Young Person Development	3	25
89	Develop and sustain effective working relationships with staff in other agencies	4	24
90	Undertake physiological measurements	3	23
91	Undertake stoma care	4	30
92	Assure the effective functioning of radiographic image processing equipment	4	25
93	Operate equipment for intraoperative cell salvage blood collection	5	40
94	Advise and inform individuals on managing their condition	5	31
95	Assist others to monitor individuals’ progress in managing dysphagia	5	38
96	Support carers to meet the care needs of individuals	5	30
97	Maintain pharmaceutical stock	3	4
98	Anatomy and Physiology for Maternity Support Workers	2	20
99	Receive prescriptions from individuals	3	15
100	Understand how to support individuals with autistic spectrum conditions	3	28
101	Support Individuals with Specific Communication Needs	5	35
102	Obtain and test capillary blood samples	4	30
103	Support individuals at the end of life	7	53
104	Contribute to effective multidisciplinary team working	3	20
105	Analyse and present health related data and information	4	30
106	Remove wound drains	4	27
107	Develop activities and materials to enable individuals to reach specific communication goals	5	38
108	Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process	5	39
109	Support parents/carers and those in a parental role to care for babies during their first year	5	36
110	Obtain a client history	3	22
111	Manage the availability of physical resources to meet service delivery needs in a health setting	5	33
112	Administer medication to individuals, and monitor the effects	5	30
113	Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check	4	11
114	Promote equality and inclusion in health, social care or children’s and young people’s settings	2	8
115	Understand the impact of Acquired Brain Injury on individuals	3	28
116	Support individuals to live at home	4	25
117	Promote person centred approaches in health and social care	6	41
118	interact with and support individuals using telecommunications	5	36
119	Undertake tissue viability risk assessments	3	26
120	Manufacture equipment or medical devices for individuals within healthcare	4	30
121	Provide support for individuals with communication and interaction difficulties	5	39
122	Monitor individuals’ progress in relation to managing their body weight and nutrition	3	26
123	Assist in implementing treatment programmes for individuals with severely reduced movement/mobility	5	29
124	Assist in the delivery of perioperative care and support to individuals	4	31
125	Examine the feet of individuals with diabetes	4	32
126	Communicate with individuals about promoting their health and wellbeing while working as a Health Trainer	3	15
127	Understand How to Safeguard the Wellbeing of Children and Young People	3	25
128	Support Children and Young People’s Health and Safety	2	15
129	Develop Positive Relationship with Children, Young People and Others Involved in Their Care	1	8
130	Working Together for the Benefit of Children and Young People	2	15
131	Understand How to Support Positive Outcomes for Children and Young People	3	25
132	Assessment and planning with children and young people	5	35
133	Promote the wellbeing and resilience of children and young people	4	30
134	Professional practice in children and young people’s social care	4	30
135	Support individuals to prepare for and settle in to new home environments	3	23
136	Promote positive behaviour	6	44
137	Support use of medication in social care settings	5	40
138	Provide information and advice to children and young people	3	22
139	Support young people to move towards independence and manage their lives	3	20
140	Work with children and young people in a residential care setting	5	35
141	Support positive practice with children and young people with speech, language and communication needs	4	28
142	Support children or young people in their own home	4	30
143	Support positive attachments for children and young people	7	55
144	Support individuals with autistic spectrum conditions	4	33
145	Prepare, load and operate decontamination equipment	3	23
146	Carry out sterilisation and product release of reuseable medical devices	3	24
147	Understand how to monitor the decontamination process	2	19
148	Monitor and solve customer service problems	1	8
149	Plan, allocate and monitor work of a team	6	40
150	Understand Stroke Care Management	5	25
151	Conduct hearing assessments	4	36
152	Conduct External Ear Examinations	5	38
153	Carry out intravenous infusion	4	28
154	Carry out blood collection from fixed or central lines	4	30
155	Diabetes Awareness	4	30
156	Introduction to the role and responsibilities of a Health Trainer	6	46
157	Establishing and developing relationships with communities while working as a Health Trainer	4	20
158	Enable individuals to change their behaviour to improve their health and wellbeing while working as a Health Trainer	3	10
159	Clinical Imaging Support Worker: Anatomy and Terminology	5	25
160	Clinical Imaging Support Worker: Fundamentals of Care	3	24
161	Clinical Imaging Support Worker: Radiation Protection and Awareness	6	48
162	The Use of Contrast Media in Clinical Imaging	3	24
163	Speech and Language Support for 11-16s: From Theory into Practice	2	15
164	Speech and Language Support for 5-11s: From Theory into Practice	9	63
165	Communication Support for 0-25s with Severe and Complex Needs: From Theory into Practice	9	63
166	Communication and relationships to promote thewellbeing and mental health of older people	9	63

Core Learning Outcomes

Upon completion of the qualification, learners will be able to:

1: Work with Babies and Young Children to Promote Their Development and Learning

Understand child development theories and apply them to support young children’s learning.
Implement play-based activities that enhance cognitive, emotional, and physical development.
Identify and address individual needs to promote inclusive early childhood care.

2: Engage in Personal Development in Health, Social Care, or Children’s and Young People’s Settings

Reflect on personal strengths and areas for improvement in a healthcare or social care role.
Set professional development goals aligned with industry standards.
Maintain records of continuous professional development (CPD).

3: Support Individuals with Multiple Conditions and/or Disabilities

Recognize the unique challenges faced by individuals with multiple conditions.
Provide tailored support to enhance independence and well-being.
Work collaboratively with healthcare professionals to manage complex needs.

4: Support Individuals Who Are Bereaved

Understand the grieving process and emotional responses to bereavement.
Offer emotional and practical support to individuals experiencing loss.
Maintain professional boundaries while providing compassionate care.

5: Prepare for and Carry Out Extended Feeding Techniques

Follow medical guidelines for specialized feeding techniques (e.g., enteral feeding).
Ensure patient safety during feeding procedures.
Monitor and report nutritional intake and potential complications.

6: Provide Support to Continue Recommended Therapies

Assist individuals in adhering to prescribed therapies (e.g., physiotherapy, speech therapy).
Encourage participation in therapy sessions to improve health outcomes.
Document progress and report concerns to healthcare professionals.

7: Insert and Secure Nasogastric Tubes

Understand indications for nasogastric tube placement.
Follow aseptic techniques during tube insertion.
Monitor for complications and ensure patient comfort.

8: Develop Positive Relationships with Children and Young People

Establish trust and rapport with children and young people.
Communicate effectively to support emotional and social well-being.
Promote a safe and inclusive environment for children.

9: Provide Advice and Information to Enable Parents to Promote the Health and Well-being of Their Newborn Babies

Educate parents on newborn care, including feeding, sleep, and hygiene.
Provide guidance on vaccinations, common illnesses, and developmental milestones.
Support parents in managing postnatal challenges.

10: Facilitate and Monitor Housing and Accommodation Services to Support Individuals with Mental Health Needs

Assess housing needs for individuals with mental health conditions.
Work with housing services to secure suitable accommodation.
Monitor individuals’ well-being and provide ongoing support.

11: Collaborate in the Assessment of Environmental and Social Support in the Community

Evaluate environmental factors that impact health and social well-being.
Connect individuals with community resources and support services.
Promote independent living through community-based interventions.

12: Influencing Others at Work

Utilize effective communication and persuasion techniques in a professional setting.
Support positive decision-making in healthcare and social care environments.
Build strong professional relationships to enhance teamwork.

13: Care for the Physical and Nutritional Needs of Babies and Young Children

Ensure proper nutrition, hygiene, and physical activity for young children.
Identify signs of malnutrition or developmental delays.
Work with families to promote healthy lifestyle choices.

14: Support Families Who Have a Child with a Disability

Provide emotional and practical support to families.
Advocate for inclusive education and healthcare services.
Help families access financial and community resources.

15: Support Individuals to Manage Their Finances

Assist individuals in budgeting and financial planning.
Provide guidance on benefits and financial assistance programs.
Promote financial independence and decision-making.

16: Obtain Venous Blood Samples

Perform venipuncture following standard protocols.
Ensure patient safety and minimize discomfort.
Label and store blood samples correctly for laboratory analysis.

17: Implement Therapeutic Group Activities

Plan and facilitate group therapy sessions.
Monitor group dynamics and encourage positive engagement.
Evaluate the effectiveness of therapeutic interventions.

18: Collate and Communicate Health Information to Individuals

Gather and present health-related data to individuals.
Provide clear and accurate health advice.
Maintain confidentiality and professionalism in healthcare communication.

19: Provide Information and Advice to Individuals on Eating to Maintain Optimum Nutritional Status

Assess individual dietary needs and nutritional deficiencies.
Provide personalized dietary recommendations.
Promote healthy eating habits and lifestyle choices.

20: Assist in the Implementation of Programmes to Increase Mobility, Movement, and Functional Independence

Support individuals in physical rehabilitation exercises.
Encourage participation in mobility-enhancing activities.
Track progress and report on improvements.

21: Receive and Handle Clinical Specimens Within the Sterile Field

Ensure proper collection, labeling, and transportation of clinical specimens.
Follow infection control protocols.
Maintain accuracy and compliance with laboratory procedures.

22: Prepare Anaesthetic Environment and Provide Support for Pre- and Post-Operative Anaesthesia and Recovery

Assist in setting up anaesthetic equipment.
Monitor patients during pre- and post-operative stages.
Support pain management and recovery strategies.

23: Make Recommendations for the Use of Physical Resources in a Health Setting

Assess resource availability and efficiency.
Suggest improvements to optimize patient care.
Manage inventory and equipment maintenance.

24: Maintaining Quality Standards in the Health Sector

Understand regulatory requirements for healthcare settings.
Implement quality improvement strategies.
Monitor and report on service performance.

25: Understand Models of Disability

Explore different perspectives on disability.
Identify barriers to inclusion.
Promote accessibility and equal opportunities.

26: Support Individuals to Access and Use Services and Facilities

Assist individuals in navigating healthcare and social services.
Advocate for individuals’ rights to access appropriate support.
Reduce barriers to service engagement.

27: Promote and Implement Health and Safety in Health and Social Care

Understand legal requirements for workplace safety.
Conduct risk assessments to prevent hazards.
Ensure compliance with infection control procedures.

28: Support Young People with a Disability to Make the Transition into Adulthood

Provide guidance on education, employment, and independent living.
Work with families and support networks to ease the transition.
Encourage self-advocacy and decision-making skills.

29: Understand Mental Well-being and Mental Health Promotion

Recognize early signs of mental health issues.
Promote strategies for emotional resilience and well-being.
Provide mental health support and referrals when necessary.

30: Carry Out Vision Screening

Perform basic eye examinations.
Identify signs of visual impairment.
Refer individuals for further ophthalmic assessment.

Who Should Attend

Target Audience and Participants

Aspiring healthcare and social care professionals who want to build a strong foundation of skills and knowledge
Current care workers, support staff, and assistants seeking to enhance their expertise and progress in their careers
Individuals working in hospitals, residential care homes, community care, or rehabilitation centers who want to improve service delivery
Volunteers and community workers looking to gain formal recognition for their skills in supporting others
Anyone interested in pursuing a rewarding career in healthcare or social care

Career & Learning Benefits

Skills, Knowledge & Opportunities You Will Earn

Earn a nationally recognized, Ofqual-regulated qualification that strengthens your professional credibility
Gain essential knowledge and practical skills to deliver high-quality care and support services
Learn how to work effectively in diverse settings such as hospitals, care homes, community care, and rehabilitation centers
Enhance your ability to provide compassionate, person-centered care tailored to individual needs
Improve your communication, teamwork, and problem-solving skills—key competencies in healthcare and social care roles
Flexible, assignment-based learning allows you to study at your own pace without formal exams
Boost your career prospects in healthcare and social care, opening pathways to advanced qualifications and leadership roles
Develop confidence to meet industry standards and best practices in care delivery
Strengthen your ability to support vulnerable individuals and make a positive impact in your community
Build a strong foundation for career progression into supervisory or specialist care roles

Need More Information?

Frequently Asked Questions Explained

It is an Ofqual-regulated qualification designed to provide learners with essential knowledge and practical skills for delivering effective care and support services in healthcare and social care settings.

Aspiring healthcare and social care professionals
Current care workers and support staff seeking career progression
Individuals working in hospitals, residential care homes, community care, or rehabilitation centers
Volunteers and community workers who want formal recognition of their skills

The qualification is assignment-based, meaning learners complete coursework and practical tasks rather than formal exams.

Roles in healthcare and social care such as support worker, care assistant, or community care worker. It also serves as a pathway to advanced qualifications and supervisory positions.

Yes, it is regulated by Ofqual and recognized across the UK, making it valuable for employment and further study.

Enrollment Criteria

Minimum Eligibility Criteria for Enrollment

Basic English and communication skills recommended
A genuine interest in healthcare and social care and supporting individuals in need
Age 18 or above
Commitment to completing assignment-based assessments

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