ProQual Level 2 Award in Healthcare and Social Care Support Skills Course in Iraq

The ProQual Level 2 Award in Healthcare and Social Care Support Skills Course in Iraq Skills is a vocational qualification designed to enhance the foundational competencies of individuals working or aspiring to work in health and social care settings. In Iraq, where the healthcare system continues to evolve and rebuild, there is a significant demand for qualified care support staff who can contribute to patient well-being, safety, and dignity. This qualification supports national efforts to improve care delivery through internationally recognised training and standards.

Course Overview
ProQual Level 2 Award in Healthcare and Social Care Support Skills Course in Iraq provides essential knowledge and practical skills required for roles in hospitals, clinics, residential care, and community support services. It focuses on person-centred care, safeguarding, hygiene, medication assistance, and health and safety. Learners are equipped to perform a range of duties under supervision, helping medical and social care professionals deliver holistic support to individuals of all ages and needs. The structure of the course offers flexibility through its wide range of units, allowing candidates to tailor their learning based on their workplace responsibilities or career aspirations.

Qualification Structure and Study Units
To achieve the ProQual Level 2 Award in Healthcare and Social Care Support Skills, candidates must obtain 6 credits from any combination of the following units:

  1. Implement person centred approaches in health and social care
  2. Principles of safeguarding and protection in health and social care
  3. Assist in the administration of medication
  4. Carry out personal hygiene for individuals unable to care for themselves
  5. Support individuals with speech and language disorders to develop their communication skills
  6. Perform the non-scrubbed circulating role for perioperative procedures
  7. Minimise the risk of infection when transporting and storing healthcare waste
  8. Assist in the issuing of prescribed items
  9. Assist in the manufacture and assembly of medicinal products
  10. Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products
  11. Support individuals to carry out their own health care procedures
  12. Provide support for therapy sessions
  13. Contribute to the discharge of individuals to carers
  14. Paediatric Emergency First Aid
  15. Introduction to communication in health, social care or children’s and young people’s settings
  16. Support individuals to meet personal care needs
  17. Contribute to the safe use of medical devices in the perioperative environment
  18. Causes and Spread of Infection
  19. Prepare documentation, materials, components and other items for the preparation of aseptic products
  20. Introduction to duty of care in health, social care or children’s and young people’s settings
  21. Provide support for mobility
  22. Assist others to plan presentations
  23. Order Routine Pharmaceutical Stock
  24. Dementia Awareness
  25. Move and position individuals in accordance with their plan of care
  26. Support individuals to manage continence
  27. Handle information in health and social care settings
  28. The role of the health and social care worker
  29. Obtain and test specimens from individuals
  30. Prepare individuals for healthcare activities
  31. Assist in planning and evaluating learning activities
  32. Assist the practitioner to carry out health care activities
  33. Minimise the risk of infection during the removal of used linen
  34. Inform an individual of discharge arrangements
  35. Understand the context of supporting individuals with learning disabilities
  36. Select and wear appropriate personal protective equipment for work in health care settings
  37. Monitor and maintain the environment and resources during and after clinical or therapeutic activities
  38. Prepare and dress for scrubbed clinical roles
  39. Care for individuals with naso-gastric tubes
  40. The principles of Infection Prevention and Control
  41. Assist with the provision of a pharmacy service to meet individuals’ needs
  42. Contribute to the effectiveness of teams
  43. Introduction to personal development in health, social care or children’s and young people’s settings
  44. Support individuals who are distressed
  45. Support individuals undergoing healthcare activities
  46. Prepare equipment for intraoperative cell salvage blood processing
  47. Assist in receiving, handling and dispatching clinical specimens
  48. Assist in the sale of medicines and products
  49. Receive Pharmaceutical Stock
  50. Prepare aseptic products
  51. Prepare and apply dressings and drains to individuals in the perioperative environment
  52. Planning and Monitoring Work
  53. Cleaning, Decontamination and Waste Management
  54. Ensure your own Actions Reduce risks to Health and Safety
  55. Introduction to equality and inclusion in health, social care or children’s and young people’s settings
  56. Provide agreed support for foot care
  57. Contribute to health and safety in health and social care
  58. Support independence in the tasks of daily living
  59. Prepare equipment for intraoperative cell salvage blood collection
  60. Maintaining quality standards in the health sector
  61. Emergency First Aid Skills
  62. Assemble prescribed items
  63. Support participation in learning and development activities
  64. Provide support for sleep
  65. Remove wound closure materials
  66. Support individuals to eat and drink
  67. Undertake agreed pressure area care
  68. Meet food safety requirements when providing food and drink for individuals
  69. Understand loss and grief in end of life care
  70. Understand how to work in end of life care

Learning Outcomes
By completing this qualification, learners will develop competencies in providing safe and compassionate care. They will understand person-centred practices, risk reduction strategies, basic clinical procedures, and communication methods suitable for a range of care environments. Learners will also become familiar with safeguarding principles, hygiene protocols, emergency response, and ethical responsibilities in caregiving roles.

Course Benefits
The ProQual Level 2 Award enables individuals to confidently support healthcare professionals while adhering to high standards of care. It enhances employability in Iraq’s public and private health sectors by validating practical skills with an internationally accredited qualification. It also allows existing care workers to formalise their experience, opening doors to higher-level training and professional growth. For healthcare institutions, the course supports workforce development by improving the quality and consistency of patient care.

Who Is This Course For
This course is ideal for entry-level healthcare assistants, caregivers, support workers, and individuals seeking to begin a career in health and social care. It is also suitable for volunteers and non-clinical staff working in humanitarian health services across Iraq. No prior qualifications are required, making it accessible to a wide audience committed to improving lives through care.

Future Progression
After achieving the Level 2 Award, learners can advance to more specialised qualifications such as the ProQual Level 3 Certificate or Diploma in Health and Social Care. The qualification also lays a foundation for roles in mental health support, rehabilitation, disability care, and community health services. With Iraq’s expanding healthcare infrastructure, this certification positions learners for long-term career growth and opportunities in both clinical and non-clinical settings.


The ProQual Level 2 Award in Healthcare and Social Care Support Skills in Iraq provides essential training for those looking to make a meaningful impact in the lives of others. With a flexible unit-based structure and practical focus, it empowers individuals to step confidently into healthcare roles and contribute to the development of a compassionate, skilled, and effective care workforce across the country.