ProQual Level 2 Award in Healthcare and Social Care Support Skills Course in Wales

The ProQual Level 2 Award in Healthcare and Social Care Support Skills Course in Wales is a nationally recognised qualification designed for individuals seeking to develop essential knowledge and skills required for effective support roles within the health and social care sector in Wales. This course provides foundational training focused on person-centred care, safeguarding, communication, and practical care skills, preparing learners to meet the diverse needs of individuals requiring support.

Course Overview
ProQual Level 2 Award in Healthcare and Social Care Support Skills Course in Wales allows learners to select a combination of units to total six credits, enabling them to tailor their studies to areas most relevant to their career ambitions or workplace requirements. It covers a broad spectrum of health and social care topics, including medication support, infection control, personal care, and communication strategies. The course combines theoretical understanding with practical applications, ensuring learners are ready to deliver safe and compassionate care in a variety of settings.

Course Study Units
To achieve the ProQual Level 2 Award in Healthcare and Social Care Support Skills, candidates must complete 6 credits from the following units, selected in any combination:

1. Implement person centred approaches in health and social care
2. Principles of safeguarding and protection in health and social care
3. Assist in the administration of medication
4. Carry out personal hygiene for individuals unable to care for themselves
5. Support individuals with speech and language disorders to develop their communication skills
6. Perform the non-scrubbed circulating role for perioperative procedures
7. Minimise the risk of infection when transporting and storing healthcare waste
8. Assist in the issuing of prescribed items
9. Assist in the manufacture and assembly of medicinal products
10. Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products
11. Support individuals to carry out their own health care procedures
12. Provide support for therapy sessions
13. Contribute to the discharge of individuals to carers
14. Paediatric Emergency First Aid
15. Introduction to communication in health, social care or children’s and young people’s settings
16. Support individuals to meet personal care needs
17. Contribute to the safe use of medical devices in the perioperative environment
18. Causes and Spread of Infection
19. Prepare documentation, materials, components and other items for the preparation of aseptic products
20. Introduction to duty of care in health, social care or children’s and young people’s settings
21. Provide support for mobility
22. Assist others to plan presentations
23. Order Routine Pharmaceutical Stock
24. Dementia Awareness
25. Move and position individuals in accordance with their plan of care
26. Support individuals to manage continence
27. Handle information in health and social care settings
28. The role of the health and social care worker
29. Obtain and test specimens from individuals
30. Prepare individuals for healthcare activities
31. Assist in planning and evaluating learning activities
32. Assist the practitioner to carry out health care activities
33. Minimise the risk of infection during the removal of used linen
34. Inform an individual of discharge arrangements
35. Understand the context of supporting individuals with learning disabilities
36. Select and wear appropriate personal protective equipment for work in health care settings
37. Monitor and maintain the environment and resources during and after clinical / therapeutic activities
38. Prepare and dress for scrubbed clinical roles
39. Care for individuals with naso-gastric tubes
40. The principles of Infection Prevention and Control
41. Assist with the provision of a pharmacy service to meet individuals’ needs
42. Contribute to the effectiveness of teams
43. Introduction to personal development in health, social care or children’s and young people’s settings
44. Support individuals who are distressed
45. Support individuals undergoing healthcare activities
46. Prepare equipment for intraoperative cell salvage blood processing
47. Assist in receiving, handling and dispatching clinical specimens
48. Assist in the sale of medicines and products
49. Receive Pharmaceutical Stock
50. Prepare aseptic products
51. Prepare and apply dressings and drains to individuals in the perioperative environment
52. Planning and Monitoring Work
53. Cleaning, Decontamination and Waste Management
54. Ensure your own Actions Reduce risks to Health and Safety
55. Introduction to equality and inclusion in health, social care or children’s and young people’s settings
56. Provide agreed support for foot care
57. Contribute to health and safety in health and social care
58. Support independence in the tasks of daily living
59. Prepare equipment for intraoperative cell salvage blood collection
60. Maintaining quality standards in the health sector
61. Emergency First Aid Skills
62. Assemble prescribed items
63. Support participation in learning and development activities
64. Provide support for sleep
65. Remove wound closure materials
66. Support individuals to eat and drink
67. Undertake agreed pressure area care
68. Meet food safety requirements when providing food and drink for individuals
69. Understand loss and grief in end of life care
70. Understand how to work in end of life care

Learning Outcomes
Learners who complete this qualification will be able to demonstrate understanding and application of person-centred care, safeguarding principles, effective communication, and the safe support of individuals with various health and social care needs. They will gain practical skills in assisting with medication, personal hygiene, infection control, and therapeutic activities, alongside awareness of legal and ethical frameworks.

Course Benefits
The ProQual Level 2 Award provides learners in Wales with a valuable credential recognised by employers across health and social care services. The course supports career entry and advancement by equipping learners with essential skills and confidence to perform care duties competently and compassionately. Its flexible credit-based structure allows learners to personalise their training, improving relevance and engagement. Additionally, the course promotes professional standards and enhances employability in a competitive sector.

Who Is This Course For?
This qualification is suitable for individuals aiming to work as care assistants, support workers, or healthcare assistants in Wales. It is also appropriate for those already employed in health and social care roles who wish to formalise their skills or expand their expertise. Employers may recommend this course to ensure staff meet required competencies and deliver quality care.

Future Progression
After completing this award, learners can progress to advanced qualifications such as Level 3 Diplomas in Health and Social Care or specialised programmes focusing on areas like dementia care, medication management, or leadership within care settings. The qualification acts as a stepping stone for career development and further professional learning in Wales’s health and social care sector.

The ProQual Level 2 Award in Healthcare and Social Care Support Skills in Wales offers a comprehensive and adaptable route into care professions, combining essential knowledge, practical skills, and recognised accreditation to support learners in building successful and fulfilling careers within this vital industry.