In the competitive world of business, strong organizational and administrative skills are crucial for success. The ProQual Level 3 Diploma in Business Administration is an OFQUAL-regulated qualification designed to help individuals gain the knowledge, skills, and competencies needed to excel in administrative roles. Whether you’re looking to advance in your current career or start a new one, this qualification offers a clear path to success in the business administration field.
The ProQual Level 3 Diploma in Business Administration is an OFQUAL-regulated qualification, which means it meets high standards set by the UK Government’s regulatory body. This ensures that the qualification is recognized across industries and provides learners with the essential skills needed to perform administrative duties at a higher level.
The course is entirely assignment-based, allowing you to apply real-world skills and knowledge to practical business scenarios. The qualification is ideal for individuals already working in administrative roles or those who wish to build a career in business administration.
Unlike traditional exams, the ProQual Level 3 Diploma in Business Administration is assessed through assignments. These assignments are designed to test your ability to apply theoretical knowledge to practical business situations, giving you a deeper understanding of business administration tasks and challenges.The course offers flexible study options, allowing you to study at your own pace. Whether you prefer online or in-person learning, the qualification can be tailored to suit your schedule, making it ideal for busy professionals or those balancing other commitments.
The ProQual Level 3 Diploma in Business Administration is a highly valuable and flexible qualification for anyone looking to enhance their skills in administrative and business management roles. With its OFQUAL-regulated status, assignment-based assessments, and comprehensive curriculum, this diploma provides a robust foundation for career advancement in the business world.Whether you’re an aspiring administrative professional, an experienced assistant looking to formalize your qualifications, or someone seeking to enhance your leadership skills, the ProQual Level 3 Diploma in Business Administration will equip you with the expertise and confidence to thrive in any business environment.
ProQual Level 3 Diploma in Business Administration
Candidates must achieve 58 credits:
- 27 credits from the Mandatory units in Group A, plus
- a minimum of 13 credits from Optional Group B
- a maximum of 10 credits may be from Optional Group C, and
- a maximum of 8 credits may be from Optional Group D
Group A Mandatory Units
Sr# | Unit Title | Credit Value |
---|---|---|
1 | Principles of business | 10 |
2 | Principles of business communication and information | 4 |
3 | Communicate in a business environment | 4 |
4 | Principles of administration | 6 |
5 | Manage personal and professional development | 3 |
Group B Optional Units
Sr# | Unit Title | Credit Value |
---|---|---|
1 | Contribute to the development and implementation of an information system | 6 |
2 | Contribute to the improvement of business performance | 6 |
3 | Administer parking and traffic challenges, representations and civil parking appeals | 5 |
4 | Negotiate in a business environment | 4 |
5 | Evaluate the provision of business travel or accommodation | 5 |
6 | Develop a presentation | 3 |
7 | Manage an office facility | 4 |
8 | Provide administrative support in schools | 5 |
9 | Build legal case files | 5 |
10 | Deliver a presentation | 3 |
11 | Analyse and present business data | 6 |
12 | Administer statutory parking and traffic appeals | 6 |
13 | Create bespoke business documents | 4 |
14 | Administer parking and traffic debt recovery | 5 |
15 | Manage legal case files | 5 |
16 | Administer the recruitment and selection process | 3 |
17 | Handle mail | 3 |
18 | Organise business travel or accommodation | 4 |
19 | Provide administrative support for meetings | 4 |
20 | Prepare text from notes using touch typing | 4 |
21 | Contribute to the organisation of an event | 3 |
22 | Employee rights and responsibilities | 2 |
23 | Prepare text from shorthand | 6 |
24 | Buddy a colleague to develop their skills | 3 |
25 | Store and retrieve information | 4 |
26 | Administer parking dispensations | 3 |
27 | Administer finance | 4 |
28 | Prepare text from recorded audio instruction | 4 |
29 | Administer human resource records | 3 |
30 | Produce business documentation | 3 |
31 | Produce minutes of meetings | 3 |
32 | Resolve administrative problems | 6 |
33 | Prepare specifications for contracts | 4 |
34 | Support environmental sustainability in a business environment | 4 |
35 | Administer legal files | 5 |
36 | Monitor information systems | 8 |
37 | Maintain and issue stationery and supplies | 3 |
Group C Optional Units
Sr# | Unit Title | Credit Value |
---|---|---|
1 | Manage team performance | 4 |
2 | Participate in a project | 3 |
3 | Manage individuals’ performance | 4 |
4 | Implement and maintain business continuity plans and processes | 4 |
5 | Manage individuals’ development in the workplace | 3 |
6 | Procure products and/or services | 5 |
7 | Promote equality, diversity and inclusion in the workplace | 3 |
8 | Implement change | 5 |
9 | Chair and lead meetings | 3 |
10 | Bespoke software | 4 |
11 | Spreadsheet software | 6 |
12 | Database Software | 6 |
13 | Word processing software | 6 |
14 | Using email | 3 |
15 | Organise and deliver customer service | 5 |
16 | Resolve customers’ complaints | 3 |
17 | Manage a budget | 3 |
18 | Develop and maintain professional networks | 4 |
19 | Manage physical resources | 4 |
20 | Prepare for and support quality audits | 3 |
21 | Manage business risk | 4 |
22 | Manage a project | 6 |
23 | Develop and implement an operational plan | 7 |
24 | Encourage innovation | 5 |
25 | Website software | 5 |
26 | Presentation software | 6 |
27 | Recruitment, selection and induction practice | 6 |
Group D Optional Units
Sr# | Unit Title | Credit Value |
---|---|---|
1 | Principles of digital marketing and research | 7 |
2 | Principles of marketing stakeholder relationships | 3 |
3 | Principles of market research | 5 |
4 | Principles of marketing and evaluation | 7 |
5 | Understand the customer service environment | 5 |
6 | Understand the legal context of business | 6 |
7 | Principles of social media within a business | 6 |
8 | Principles of leadership and management | 8 |
GLH (Guided Learning Hours) and TQT (Total Qualification Time) are terms commonly used in vocational qualifications to help define the amount of time a learner is expected to spend on their studies.
1. GLH (Guided Learning Hours)
GLH refers to the number of hours a learner spends being directly taught, supervised, or supported during their course. This includes the time spent in activities such as:
- Classroom instruction
- Practical workshops
- One-on-one tutoring or mentoring sessions
- Online learning sessions with tutor support
In other words, GLH represents the time that learners are actively engaged with their instructors or learning activities.
2. TQT (Total Qualification Time)
TQT represents the total amount of time a learner is expected to invest in completing a qualification, including:
- GLH (Guided Learning Hours): Time spent on direct learning, as explained above.
- Self-Directed Learning: This includes time spent on independent study, research, assignment completion, preparation for exams, and any other work the learner does outside of direct teaching hours.
TQT is a broader measure that includes all the time required to achieve the qualification. It helps learners and employers understand the overall commitment required for the qualification.
Key Differences Between GLH and TQT:
- GLH focuses on direct learning with guidance or supervision.
- TQT includes GLH as well as independent study time and other learning-related activities.
Example:
If a qualification has a TQT of 600 hours and a GLH of 250 hours, it means the learner should spend 250 hours in direct learning (classroom, online, or tutor-led sessions) and 350 hours on independent study or research.
ProQual Level 3 Diploma in Business Administration
Principles of business
- Understand business markets
- Understand business innovation and growth
- Understand financial management
- Understand business budgeting
- Understand sales and marketing
Principles of business communication and information
- Understand negotiation in a business environment
- Understand how to develop and deliver presentations
- Understand how to create bespoke business documents
- Understand information systems in a business environment
Communicate in a business environment
- Understand business communication models, systems and processes
- Be able to communicate in writing in business
- Be able to communicate verbally in business
Principles of administration
- Understand how to manage an office facility
- Understand health and safety in a business environment
- Understand how to take minutes of meetings
- Understand how to chair, lead and manage meetings
- Understand how to supervise an administration team
- Understand how to organise events
Manage personal and professional development
- Be able to identify personal and professional development requirements
- Be able to fulfil a personal and professional development plan
- Be able to maintain the relevance of a personal and professional development plan
Contribute to the development and implementation of an information system
- Understand the design and implementation of an information system
- Be able to contribute to the development of an information system
- Be able to contribute to the implementation of an information system
Contribute to the improvement of business performance
- Understand the principles of resolving business problems
- Understand improvement techniques and processes
- Be able to solve problems in business
- Be able to contribute to the improvement of activities
Administer parking and traffic challenges, representations and civil parking appeals
- Understand the administration of parking and traffic challenges
- Be able to process the receipt of challenges, representations and CPN appeals
- Be able to respond to challenges, representations and CPN appeals
Negotiate in a business environment
- Understand the principles underpinning negotiation
- Be able to prepare for business negotiations
- Be able to carry out business negotiations
Evaluate provision of business travel or accommodation
- Understand the provision of business travel or accommodation arrangements
- Be able to evaluate the quality of organisational business travel or accommodation arrangements
- Be able to recommend improvements to organisational business travel or accommodation arrangements
Develop a presentation
- Understand how to develop a presentation
- Be able to develop a presentation
Manage an office facility
- Understand the management of an office facility
- Be able to manage and maintain an office facility
Provide administrative support in schools
- Understand administration within a school environment
- Be able to provide administrative services
- Be able to operate school administrative systems and procedures
Build legal case files
- Understand how to build legal case files
- Be able to build case files
Deliver a presentation
- Understand the principles underpinning the delivery of presentations
- Be able to prepare to deliver a presentation
- Be able to deliver a presentation
Analyse and present business data
- Understand the analysis and presentation of business data
- Be able to analyse quantitative and qualitative business data
- Be able to present the analysis of business data
Administer statutory parking and traffic appeals
- Understand the administration of statutory parking and traffic appeals
- Be able to prepare case evidence for statutory parking and traffic appeals
- Be able to investigate cases for statutory appeals
- Be able to contest statutory parking and traffic appeals
Create bespoke business documents
- Understand how to create bespoke business documents
- Be able to design bespoke business documents
- Be able to create bespoke business documents
Administer parking and traffic debt recovery
- Understand the parking and traffic debt recovery process
- Be able to administer the parking and traffic debt recovery process
Manage legal case files
- Understand the management of legal case files
- Be able to manage case files
Administer the recruitment and selection process
- Understand the recruitment and selection process
- Be able to administer the recruitment process
- Be able to administer the selection process
Handle mail
- Understand how to deal with mail
- Be able to deal with incoming mail
- Be able to deal with outgoing mail
Organise business travel or accommodation
- Understand the organisation of business travel or accommodation for others
- Be able to research business travel or accommodation options for others
- Be able to make business travel or accommodation arrangements for others
Provide administrative support for meetings
- Understand the administration of meetings
- Be able to make administrative preparations for meetings
- Be able to support the administration of meetings
Prepare text from notes using touch typing
- Understand how to create text from notes
- Be able to produce text using touch typing
Contribute to the organisation of an event
- Understand event organization
- Be able to carry out preevent actions
- Be able to set up an event
- Be able to carry out postevent actions
Employee rights and responsibilities
- Understand the role of organisations and industries
- Understand employers’ expectations and employees’ rights and obligations
Prepare text from shorthand
- Understand how to use shorthand to create text
- Be able to use shorthand to prepare text
Buddy a colleague to develop their skills
- Understand how to buddy a colleague
- Be able to plan to buddy a colleague
- Be able to support a buddy colleague carrying out work activities
Store and retrieve information
- Understand information storage and retrieval
- Be able to gather and store information
- Be able to retrieve information
Administer parking dispensations
- Understand the administration of parking dispensations
- Be able to process applications for parking dispensations
- Be able to issue parking dispensations
Administer finance
- Understand finance for administrators
- Be able to administer finance
Prepare text from recorded audio instruction
- Understand the preparation of text from recorded notes
- Be able to prepare text from recorded notes
Administer human resource records
- Understand the administration of human resource (HR) records
- Be able to administer HR information
Produce business documents
- Understand how to prepare business documents
- Be able to prepare business documents
- Be able to distribute business documents
Produce minutes of meetings
- Understand how to take minutes of meetings
- Be able to take notes of meetings
- Be able to produce minutes of meetings
Resolve administrative problems
- Understand the principles underpinning the resolution of administrative problems
- Be able to identify administrative problems
- Be able to resolve administrative problems
Prepare specifications for contracts
- Understand the principles supporting the preparation of specifications for contracts
- Be able to prepare specifications for contracts
Support environmental sustainability in a business environment
- Understand the principles supporting environmental sustainability in a business environment
- Be able to implement best practice in environmental sustainability in a business environment
Administer legal files
- Understand the administration of legal files
- Be able to maintain a legal file
- Be able to close and archive a legal file
Monitor information systems
- Understand how information systems are used
- Be able to monitor information systems
Maintain and issue stationery and supplies
- Understand the maintenance of stationery and supplies
- Be able to maintain stocks of stationery and supplies
- Be able to issue stock of stationery and supplies
Manage team performance
- Understand the management of team performance
- Be able to allocate and assure the quality of work
- Be able to manage communications within a team
Participate in a project
- Understand how to manage a project
- Be able to support the delivery of a project
Manage individuals’ performance
- Understand the management of underperformance in the workplace
- Be able to manage individuals’ performance in the workplace
Implement and maintain business continuity plans and processes
- Be able to plan for the implementation of business continuity plans and processes
- Be able to implement business continuity plans and processes
- Be able to maintain the fitness for purpose of on-going business continuity plans and processes
Manage individuals’ development in the workplace
- Be able to carry out performance appraisals
- Be able to support the learning and development of individual team members
Procure products and/or services
- Be able to identify procurement requirements
- Be able to select suppliers
- Be able to buy products and/or services
Promote equality, diversity and inclusion in the workplace
- Understand the organisational aspects of equality, diversity and inclusion in the workplace
- Understand the personal aspects of equality, diversity and inclusion in the workplace
- Be able to support equality, diversity and inclusion in the workplace
Implement change
- Understand the principles of change management
- Be able to plan the implementation of change
- Be able to manage the implementation of a change plan
- Be able to evaluate the effectiveness of the implementation of change plans
Chair and lead meetings
- Be able to prepare to lead meetings
- Be able to chair and lead meetings
- Be able to deal with post-meeting matters
Bespoke Software
- Input and combine information using bespoke software
- Create and modify appropriate structures to organise and retrieve information efficiently
- Exploit the functions of the software effectively to process and present information
Spreadsheet software
- Use a spreadsheet to enter, edit and organise numerical and other data
- Select and use appropriate formulas and data analysis tools and techniques to meet requirements
- Use tools and techniques to present, and format and publish spreadsheet information
Database software
- Plan, create and modify relational database tables to meet requirements
- Enter, edit and organise structured information in a database
- Use database software tools to create, edit and run data queries and produce reports
Word processing software
- Enter and combine text and other information accurately within word processing documents
- Create and modify appropriate layouts, structures and styles for word processing documents
- Use word processing software tools and techniques to format and present documents effectively to meet requirements
Using Email
- Use e-mail software tools and techniques to compose and send messages
- Manage use of e-mail software effectively
Organise and deliver customer service
- Understand how to organise customer service delivery
- Be able to plan the delivery of customer service
- Be able to deliver customer service
Resolve customers’ complaints
- Understand the monitoring and resolution of customers’ complaints
- Be able to deal with customers’ complaints
Manage a budget
- Understand how to identify financial requirements
- Understand how to set budgets
- Be able to manage a budget
- Be able to evaluate the use of a budget
Develop and maintain professional networks
- Understand the principles of effective networking
- Be able to identify professional networks for development
- Be able to maintain professional networks
Manage physical resources
- Be able to identify the need for physical resources
- Be able to obtain physical resources
- Be able to manage the use of physical resources
Prepare for and support quality audits
- Understand the principles underpinning the management of quality
- Be able to prepare for quality audits
- Be able to support quality audits
Manage business risk
- Understand the management of business risk
- Be able to address business risk
- Be able to mitigate business risk
Manage a project
- Understand the management of a project
- Be able to plan a project
- Be able to manage a project
- Be able to evaluate the effectiveness of a project
Develop and implement an operational plan
- Understand the principles of operational planning
- Be able to develop an operational plan
- Be able to implement an operational plan
- Be able to evaluate the effectiveness of an operational plan
Encourage innovation
- Be able to identify opportunities for innovation
- Be able to generate and test ideas for innovation and improvement
- Be able to implement innovative ideas and improvements
Website software
- Create structures and styles and use them to produce websites
- Select and use website software tools and features to develop multiple page websites with multimedia and interactive features
- Publish and test multiple page websites with multimedia and interactive features
Presentation software
- Input and combine text and other information within presentation slides
- Use presentation software tools to structure, edit and format presentations
- Prepare interactive slideshow for presentation
Recruitment, selection and induction practice
- Understand the principles and theories underpinning recruitment, selection and induction practice
- Be able to recruit people into an organization
- Be able to select appropriate people for the role
- Be able to induct people into an organization
Principles of digital marketing and research
- Understand the role and requirements of digital marketing
- Understand the principles of search engine optimisation (SEO)
- Understand the principles of marketing research using the internet
- Understand the principles of digital marketing device and message design
- Understand how to use digital technology for marketing purposes
Principles of marketing stakeholder relationships
- Understand marketing stakeholder relationships
- Understand how to build and manage marketing stakeholder relationships
- Understand how to monitor and control marketing stakeholder relationships
Principles of market research
- Understand the basis on which market research is commissioned
- Understand how to design market research projects
- Understand the principles of marketing data collection
- Understand the principles of marketing data interpretation and evaluation
Principles of marketing and evaluation
- Understand the principles of market segmentation
- Understand how to assess market opportunities for new products and/or services
- Understand the principles of marketing strategy development
- Understand how to evaluate the effectiveness of a marketing strategy
Understand the customer service environment
- Understand the concepts and practices underpinning customer service delivery
- Understand the relationship between customer service and a brand
- Understand the structure of customer service
- Understand the implications of legislation on customer service delivery
Understand the legal context of business
- Understand the legal framework within which businesses operate
- Understand the principles of business governance
- Understand how contract law affects a business
- Understand the requirements of employment law
Principles of social media within a business
- Understand how Social Media fits into the objectives and marketing of a business
- Understand how to select Social Media tools and channels for a business
- Understand how to measure the success of using social media tools and channels
- Understand how social media policy and guidelines can impact a business
- Be able to monitor how a business is using Social Media
Principles of leadership and management
- Understand the principles of effective decision making
- Understand leadership styles and models
- Understand the role, functions and processes of management
- Understand performance measurement
Benefits of the ProQual Level 3 Diploma in Business Administration
The ProQual Level 3 Diploma in Business Administration offers a wide range of benefits that can significantly enhance your career prospects, skills, and professional credibility. Whether you are looking to develop your administrative expertise or step into a higher-level administrative or managerial role, this qualification provides the tools you need to succeed. Here are the key benefits of this course:
1. OFQUAL-Regulated Qualification
As an OFQUAL-regulated qualification, the ProQual Level 3 Diploma in Business Administration is recognized for meeting high standards of quality and integrity. It ensures that the qualification is credible and valued by employers across the UK and internationally, offering you a competitive edge in the job market.
2. Flexible Learning Options
The course offers flexible study options, allowing you to learn at your own pace. With assignment-based assessments, there are no exams to worry about, and you can manage your studies around your work and personal life. This flexibility makes it ideal for busy professionals looking to upskill without disrupting their schedule.
3. Practical, Real-World Application
The course is entirely assignment-based, allowing you to apply what you learn directly to real-world business scenarios. This practical approach ensures that you gain valuable, hands-on experience in business administration tasks, preparing you to handle the challenges of any administrative role effectively.
4. Comprehensive Skill Development
The qualification covers a broad range of essential skills in business administration, including:
- Effective Communication: Develop strong written and verbal communication skills to interact with colleagues, clients, and stakeholders.
- Office Management: Learn to manage office resources, improve efficiency, and streamline daily administrative operations.
- Problem-Solving and Decision-Making: Build your ability to make informed decisions and resolve challenges in a business context.
- Project Management: Gain essential project management skills to plan, execute, and monitor business projects.
- Business Ethics and Legislation: Understand the legal and ethical frameworks that influence business practices and administrative responsibilities.
5. Career Advancement
The ProQual Level 3 Diploma in Business Administration opens up various career pathways, whether you’re looking to advance within your current organization or explore new opportunities. This qualification helps you gain the expertise to take on higher-level administrative or managerial roles, boosting your chances for promotions or career transitions.
6. No Formal Entry Requirements
One of the great advantages of this course is that it has no formal entry requirements. It’s accessible to individuals from various backgrounds, including those with administrative experience or those looking to transition into the field. It’s a perfect option for those without formal qualifications who want to gain recognized expertise in business administration.
7. Enhanced Professional Credibility
Earning this qualification will enhance your professional credibility. As you complete assignments and gain new skills, you demonstrate your commitment to professional development. The diploma serves as tangible proof of your knowledge and competence, boosting your standing with current or potential employers.
8. Improved Organizational Skills
The qualification helps develop superior organizational skills. You will learn how to manage time, resources, and projects efficiently, improving your productivity and ability to handle complex administrative tasks in any business setting.
9. Increased Job Market Competitiveness
In a competitive job market, having the ProQual Level 3 Diploma in Business Administration on your CV will set you apart from other candidates. The qualification demonstrates your ability to perform high-level administrative duties and adapt to the fast-paced business environment, making you an attractive candidate to potential employers.
10. Access to a Wide Range of Industries
The skills and knowledge gained from this qualification are transferable across various industries. Whether you work in finance, healthcare, education, or retail, the ProQual Level 3 Diploma prepares you to perform vital administrative tasks and take on responsibilities in multiple sectors, opening up a diverse range of career opportunities.
11. Increased Job Satisfaction and Confidence
By developing key administrative and managerial skills, the qualification boosts your confidence in handling day-to-day office duties and leadership tasks. This not only increases your job satisfaction but also ensures that you are well-equipped to contribute effectively to your organization’s success.
12. Foundation for Further Studies
If you’re interested in continuing your education or progressing into higher-level qualifications, the ProQual Level 3 Diploma in Business Administration offers a strong foundation. You can build on this qualification by pursuing further studies in management, human resources, or other related fields.
The ProQual Level 3 Diploma in Business Administration is an ideal qualification for individuals at various stages of their careers who are looking to develop their administrative skills and advance in the business world. Here’s a breakdown of the best-fit candidates for this course:
1. Aspiring Administrative Professionals
If you’re new to business administration or looking to start a career in this field, the ProQual Level 3 Diploma provides a solid foundation in essential skills such as communication, office management, and project coordination. This course equips you with the knowledge and practical expertise needed to succeed in administrative roles.
2. Current Administrative Assistants
If you’re already working as an administrative assistant and want to formalize your skills, this course is a great fit. The ProQual Level 3 Diploma helps you enhance your ability to manage office tasks, improve your organizational skills, and take on more responsibilities. It’s ideal for individuals looking to move up to higher administrative or managerial positions.
3. Office Managers and Supervisors
For those already managing a team or office operations, this qualification allows you to strengthen your existing skills and gain new insights into office management, problem-solving, and project management. It will prepare you to handle more complex tasks and take on leadership roles within your organization.
4. Team Leaders and Supervisors in Administrative Roles
If you’re working as a team leader or supervisor in a business-related environment, the ProQual Level 3 Diploma in Business Administration will enhance your ability to manage people and processes more effectively. The course covers vital aspects of leadership, project coordination, and organizational strategy, helping you improve your team management skills.
5. Individuals Looking to Transition into Business Administration
If you’re currently working in another field but are considering a career change to business administration, this course offers the skills and qualifications needed to make that transition. The ProQual Level 3 Diploma will equip you with the core administrative skills that are highly transferable across industries.
6. Small Business Owners and Entrepreneurs
Small business owners or entrepreneurs who handle multiple administrative functions will find this course especially valuable. It will provide you with the skills to better manage office resources, communicate more effectively with clients and stakeholders, and streamline your daily operations, which is critical for business growth and efficiency.
7. Professionals Seeking Career Advancement
For professionals who are looking to climb the corporate ladder, the ProQual Level 3 Diploma serves as a stepping stone. It helps you develop the essential administrative and leadership skills required to secure higher-level roles such as office manager, project coordinator, or executive assistant.
8. Those Seeking a Flexible Learning Option
The ProQual Level 3 Diploma in Business Administration is ideal for individuals who need a flexible learning structure. As the course is assignment-based, you can study at your own pace, making it suitable for professionals who need to balance work, study, and personal commitments.
9. Individuals Without Formal Qualifications
If you’ve gained significant work experience but don’t have formal qualifications in business administration, this diploma offers a great way to validate your skills. It’s perfect for individuals who want to formalize their experience and gain a recognized qualification that enhances their career prospects.
Entry Requirements
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Qualification Process
Qualification Process for the ProQual Level 3 Diploma in Business Administration
- Self-Assessment:
Begin by evaluating your eligibility to ensure you meet the qualification requirements, including work experience, knowledge, and language proficiency. - Registration:
Complete your registration by submitting the required documents, including a scanned copy of a valid ID, and paying the registration fee. - Induction:
An assessor will conduct an induction to confirm your eligibility for the course and explain the evidence requirements. If you do not meet the criteria, your registration will be canceled, and the fee will be refunded. - Assignmnets & Evidence Submission:
Provide all assignmnets and the necessary evidence based on the assessment criteria outlined in the course. If you are unsure of the required evidence, consult with the assessor for guidance on the type and nature of evidence needed. - Feedback and Revision:
The assessor will review your submitted evidence and provide feedback. Evidence that meets the criteria will be marked as “Criteria Met,” while any gaps will be identified. You will be asked to revise and resubmit if needed. - Competence Evidence:
Submit final evidence demonstrating that all learning outcomes have been met. This evidence will be marked as “Criteria Met” by the assessor once it is satisfactory. - Internal Quality Assurance (IQA):
The Internal Quality Assurance Verifier (IQA) will review your evidence to ensure consistency, quality, and compliance with standards. - External Verification:
The IQA will submit your portfolio to ProQual’s External Quality Assurance Verifiers (EQA) for final confirmation. The EQA may contact you directly to verify the authenticity of your evidence. - Certification:
Upon successful completion of all checks, ProQual will issue your official certificate, confirming that you have attained the ProQual Level 3 Diploma in Business Administration.