QualCert Level 1 Diploma in Change Management

Start Your Journey in Managing Change Effectively

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QualCert Level 1 Diploma in Change Management

Course Level

Level 1

Course Type

Non-Ofqual

Awarding Body

QualCert

Credits

30

Study Mode

Online

Assessment

Assignment Based

Course Overview

What is this course

The QualCert Level 1 Diploma in Change Management is an introductory qualification designed to provide learners with a clear understanding of how organisations manage transition, adaptation, and continuous improvement in modern business environments. In today’s fast-evolving global economy, change is a constant factor influencing organisational structure, processes, and performance. The QualCert Level 1 Diploma in Change Management introduces learners to the fundamental principles that underpin effective change initiatives and the basic frameworks used to support organisational transformation.

This qualification explores essential concepts such as the nature of organisational change, basic change models, stakeholder awareness, and the importance of communication during periods of transition. The QualCert Level 1 Diploma in Change Management is structured to ensure learners develop a foundational understanding of how change impacts people, processes, and organisational goals in both public and private sector environments.

Aligned with international educational and business standards, this diploma provides a structured and accessible introduction to change management theory and practice. Learners are guided through core principles that explain how organisations respond to internal and external pressures, including technological advancement, market shifts, and operational restructuring. The QualCert Level 1 Diploma in Change Management ensures that learners gain a solid conceptual base that supports further academic exploration and practical understanding of change-related processes in contemporary organisations.

Course Content

Detailed Curriculum Structure

The QualCert Level 1 Diploma in Change Management, offers 30 Credits, requiring a Total Qualification Time (TQT) of 180 hours, including 120 Guided Learning Hours (GLH).

  1. Introduction to Change in Organisations
  2. Understanding Change Psychology
  3. Building Effective Communication Plans
  4. Basic Project Management for Change
  5. Facilitating Team Adaptation
  6. Documenting and Reporting Change Progress

Introduction to Change in Organisations

  • Explain what organisational change is and why it occurs
  • Identify common types of change that affect businesses
  • Recognise the roles people play during change processes

Understanding Change Psychology

  • Describe how individuals and teams typically respond to change
  • Identify factors that influence positive and negative reactions to change
  • Develop awareness of how to support colleagues through emotional aspects of change

Building Effective Communication Plans

  • Explain the importance of clear communication in successful change management
  • Identify key elements of a basic change communication plan
  • Create simple strategies for sharing information with teams and stakeholders

Basic Project Management for Change

  • Recognise the main stages of a change project
  • Identify tasks, roles and timelines needed for basic project planning
  • Apply simple project management tools to support change activities

Facilitating Team Adaptation

  • Describe how to help teams adjust to new ways of working
  • Identify practical ways to encourage teamwork and collaboration during change
  • Demonstrate basic techniques to motivate and support others

Documenting and Reporting Change Progress

  • Explain why it is important to record and track change activities
  • Identify what information should be included in simple reports
  • Develop skills to create basic records and share updates with relevant people

Who Should Attend

Target Audience and Participants

This qualification is designed for individuals seeking a foundational understanding of organisational change and basic change management practices.

  • Employees experiencing organisational change or restructuring processes.
  • Administrative staff supporting change-related activities within organisations.
  • Team members involved in basic project or operational transitions.
  • Entry-level professionals interested in understanding change management principles.
  • School leavers or beginners exploring business and organisational studies.
  • Individuals aiming to develop awareness of workplace adaptation processes.
  • Customer service staff working in evolving organisational environments.
  • Learners seeking introductory knowledge of organisational behaviour and change.
  • UK-based students pursuing entry-level business and management qualifications.
  • Professionals looking to build confidence in understanding workplace change dynamics.

Career & Learning Benefits

Skills, Knowledge & Opportunities You Will Earn

This qualification provides essential foundational knowledge of organisational change and builds awareness of how individuals and teams adapt to workplace transitions.

  • Develop understanding of basic change management principles and concepts.
  • Gain awareness of how organisations respond to internal and external change.
  • Learn fundamental communication techniques during periods of transition.
  • Understand basic human behaviour and psychology related to change.
  • Build knowledge of simple project and change support activities.
  • Improve ability to support teams during organisational adjustments.
  • Develop awareness of workplace roles in change implementation processes.
  • Strengthen foundational organisational and analytical thinking skills.
  • Gain introductory knowledge of reporting and documenting change activities.
  • Improve adaptability and confidence in evolving work environments.
  • Build a strong base for further study in business and management fields.
  • Enhance overall understanding of modern organisational structures and change dynamics.

Need More Information?

Frequently Asked Questions Explained

This qualification introduces fundamental concepts of organisational change, helping learners understand basic change processes, communication strategies, and how organisations adapt to internal and external pressures.

Learners develop foundational skills in communication, teamwork, organisational awareness, change support, basic project understanding, documentation, and adaptability in evolving workplace environments.

It supports entry into roles such as Administrative Assistant, Junior Project Support Officer, Customer Service Assistant, Office Assistant, and Change Support Trainee roles.

It improves awareness of organisational behaviour, change processes, communication flows, and basic operational adjustments within professional business settings.

Industries such as business administration, retail, healthcare, education, finance, and public sector organisations value basic change awareness and adaptability skills.

Enrollment Criteria

Minimum Eligibility Criteria for Enrollment

  • English skills (reading, writing, communication)
  • Must be at least 16 years old at enrolment
  • No formal qualifications required; basic literacy and numeracy recommended
  • No prior experience in change management required; suitable for beginners

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Get in Touch

+44 2035 764371

+44 7441 396751

info@ictqual.co.uk

www.inspirecollege.co.uk

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