ICTQual AB Accredited Certified EQA Licence (CEL)

Unit 1: Professional Role and Responsibilities of an EQA

By the end of this unit, learners will be able to:

1. Explain the roles and responsibilities of an External Quality Assurer.
2. Apply professional and ethical standards in EQA practice.
3. Demonstrate accountability in quality assurance decision-making.
4. Reflect on their own professional EQA practice.

Unit 2: Understanding External Quality Assurance Principles and Standards

By the end of this unit, learners will be able to:

1. Explain key EQA principles including risk management, consistency, and compliance.
2. Apply EQA principles in real quality assurance contexts.
3. Evaluate centre practices against awarding body and regulatory standards.
4. Justify EQA approaches used in their practice.

Unit 3: Planning External Quality Assurance Activities

By the end of this unit, learners will be able to:

1. Develop effective EQA plans aligned with awarding body requirements.
2. Conduct centre risk profiling to determine monitoring priorities.
3. Plan appropriate sampling strategies for assessment and IQA decisions.
4. Schedule and organize EQA activities effectively.

Unit 4: Conducting Centre Monitoring and Visits

By the end of this unit, learners will be able to:

1. Conduct professional and structured centre monitoring visits.
2. Evaluate centre performance against quality and compliance standards.
3. Gather and analyse relevant evidence during centre visits.
4. Maintain professional communication with centre staff.

Unit 5: Sampling and Reviewing Assessment and IQA Decisions

By the end of this unit, learners will be able to:

1. Plan and conduct appropriate sampling of assessment and IQA decisions.
2. Review evidence to ensure validity, reliability, and consistency.
3. Identify non-compliance or inconsistencies in assessment practice.
4. Provide recommendations for improvement based on sampling outcomes.

Unit 6: Evaluating Centre Systems and Processes

By the end of this unit, learners will be able to:

1. Analyse centre quality assurance systems and procedures.
2. Evaluate the effectiveness of assessment and IQA processes.
3. Identify strengths and weaknesses in centre operations.
4. Recommend improvements to enhance quality and compliance.

Unit 7: Providing Feedback and Support to Centres

By the end of this unit, learners will be able to:

1. Provide clear, constructive, and professional feedback to centres.
2. Support assessors and IQAs in improving their practice.
3. Communicate EQA findings effectively and diplomatically.
4. Encourage continuous improvement within centres.

Unit 8: Risk Management and Compliance in EQA

By the end of this unit, learners will be able to:

1. Identify potential risks in centre delivery and assessment practices.
2. Analyse the impact of identified risks on quality and compliance.
3. Recommend corrective and preventive actions where necessary.
4. Monitor and review the effectiveness of risk mitigation measures.

Unit 9: Reporting and Reviewing EQA Outcomes

By the end of this unit, learners will be able to:

1. Produce clear, professional, and structured EQA reports.
2. Analyse EQA outcomes to identify trends and areas of concern.
3. Reflect on EQA findings to improve future quality assurance activities.
4. Communicate EQA results effectively to relevant stakeholders.

Unit 10: Professional Development and Continuous Improvement as an EQA

By the end of this unit, learners will be able to:

1. Critically reflect on their own EQA practice.
2. Identify strengths and areas for professional development.
3. Develop a structured personal development plan.
4. Demonstrate commitment to continuous professional improvement.