The hospitality and tourism industry is one of the fastest-growing sectors in the world, offering exciting career opportunities across the globe. If you have a passion for customer service, travel, and tourism, the Qualifi Level 5 Extended Diploma in Hospitality and Tourism Management can be the key to unlocking a rewarding career in this dynamic field. This qualification is designed to provide students with the skills and knowledge needed to excel in the hospitality and tourism sectors, from managing operations to understanding marketing strategies and customer relations.
The hospitality and tourism industries encompass a wide range of roles, from hotel management to tour operators, event planning, and tourism consultancy. With the rapid expansion of international travel and tourism, the demand for qualified professionals continues to grow. The Qualifi Level 5 Extended Diploma in Hospitality and Tourism Management equips students with both the theoretical understanding and practical skills necessary to manage and lead within these industries. Whether you’re looking to start your career or advance in your current role, this diploma offers a comprehensive foundation that is highly valued by employers worldwide.
The Qualifi Level 5 Extended Diploma in Hospitality and Tourism Management is an ideal qualification for individuals seeking to build a successful career in hospitality and tourism management. The diploma provides a strong foundation in both the theoretical and practical aspects of the industry, ensuring that graduates are equipped to take on managerial roles. The course is designed to be flexible, allowing learners to study part-time or full-time, and is highly recognised by employers within the UK and globally.
The Qualifi Level 5 Extended Diploma in Hospitality and Tourism Management offers a comprehensive and flexible qualification for individuals passionate about pursuing a career in the hospitality and tourism sectors. With its broad curriculum covering everything from marketing and operations to sustainability and event management, the diploma equips students with the practical skills and knowledge needed to succeed in this thriving industry. Whether you are looking to manage a hotel, plan an event, or work in tourism management, this qualification provides a solid foundation for career success in hospitality and tourism management.
Qualifi Level 5 Extended Diploma in Hospitality and Tourism Management consists of 8 mandatory units having 2400 TQT and 1200 GLH. Learners must complete all mandatory units to achieve 240 Credits.
| Sr# | Unit Title | Credits | GLH |
| 1 | Sustainability in Tourism and Hospitality Management | 30 | 150 |
| 2 | Operations Management in Tourism and Resort Operations | 30 | 150 |
| 3 | Management of Visitor Attractions | 30 | 150 |
| 4 | Employability and Development in the Hospitality Industry | 30 | 150 |
| 5 | Tourism Destination Management | 30 | 150 |
| 6 | Entrepreneurship in Tourism and Hospitality Management | 30 | 150 |
| 7 | Cultural Tourism Management | 30 | 150 |
| 8 | Research Project | 30 | 150 |
GLH (Guided Learning Hours) and TQT (Total Qualification Time) are terms commonly used in vocational qualifications to help define the amount of time a learner is expected to spend on their studies.
1. GLH (Guided Learning Hours)
GLH refers to the number of hours a learner spends being directly taught, supervised, or supported during their course. This includes the time spent in activities such as:
- Classroom instruction
- Practical workshops
- One-on-one tutoring or mentoring sessions
- Online learning sessions with tutor support
In other words, GLH represents the time that learners are actively engaged with their instructors or learning activities.
2. TQT (Total Qualification Time)
TQT represents the total amount of time a learner is expected to invest in completing a qualification, including:
- GLH (Guided Learning Hours): Time spent on direct learning, as explained above.
- Self-Directed Learning: This includes time spent on independent study, research, assignment completion, preparation for exams, and any other work the learner does outside of direct teaching hours.
TQT is a broader measure that includes all the time required to achieve the qualification. It helps learners and employers understand the overall commitment required for the qualification.
Key Differences Between GLH and TQT:
- GLH focuses on direct learning with guidance or supervision.
- TQT includes GLH as well as independent study time and other learning-related activities.
Example:
If a qualification has a TQT of 600 hours and a GLH of 250 hours, it means the learner should spend 250 hours in direct learning (classroom, online, or tutor-led sessions) and 350 hours on independent study or research.
Learning Outcomes of Qualifi Level 5 Extended Diploma in Hospitality and Tourism Management
Sustainability in Tourism and Hospitality Management
- Evaluate the rationale for, and the different approaches used for planning and development in the travel, tourism and hospitality industries.
- Understand the concept of sustainability and the plan to achieve sustainable tourism and hospitality.
- Analyse the issues that impact on the planning and development of sustainable tourism and hospitality.
Operations Management in Tourism and Resort Operations
- Demonstrate knowledge on the tour operator’s industry within the travel and tourism sector.
- Evaluate the stages involved in constructing and marketing holidays.
- Understand the function and structure of resort operations.
- Understand how to develop a business strategy for a resort/tourist operation.
Management of Visitor Attractions
- Assess the importance of visitor attractions and the impacts of tourism.
- Understand tourist Motivation theories and the needs of different types of visitors.
- Evaluate the techniques used to manage visitor attractions and their impact on sustainability.
Employability and Development in Hospitality Industry
- Evaluate one’s own performance and recommend improvements.
- Develop interpersonal skills to support effective performance in the hospitality industry.
- Understand team and group working.
Tourism Destination Management
- Understand the current trends that affect national and international tourist destinations.
- Examine the characteristics of tourist destinations and the relationship to their appeal.
- Evaluate the characteristics of tourist destinations and their impact on tourists and tourism
Entrepreneurship in Tourism and Hospitality Management
- Understand the skills and characteristics an entrepreneur needs in the travel and tourism industry.
- Understand the development of enterprises in the travel and tourism industry.
- Develop a business start-up plan for a niche market in the travel and tourism industry.
Cultural Tourism Management
- Evaluate the development and purpose of the heritage and cultural sector in the travel and tourism industry.
- Understand the roles and responsibilities of organisations in the heritage and cultural sector.
- Evaluate the role and methods of interpreting the visitor experience within the heritage and culture sector.
Research Project
- Develop a research proposal.
- Carry out a research project Considering the relevant aspects.
- Evaluate and present the outcomes of the research project
Course Benefits of the Qualifi Level 5 Extended Diploma in Hospitality and Tourism Management
The Qualifi Level 5 Extended Diploma in Hospitality and Tourism Management provides a wealth of benefits for those looking to pursue or advance a career in the thriving hospitality and tourism industries. This qualification not only equips learners with key management skills but also ensures that they are well-prepared for a range of opportunities within these dynamic sectors. Below are the core benefits of undertaking this course:
1. In-Depth Knowledge of Hospitality and Tourism Operations
The course provides students with comprehensive knowledge across various aspects of hospitality and tourism management. From hotel operations to travel planning, customer service, and event management, the curriculum covers essential skills and concepts that are crucial for effective management in these industries. This broad understanding helps graduates feel confident in a wide range of roles, whether in hotel management, event coordination, or tourism consultancy.
2. Enhanced Career Opportunities
With the hospitality and tourism industries being among the largest and fastest-growing sectors globally, the qualification opens up numerous career pathways. Graduates of the Qualifi Level 5 Extended Diploma are prepared to pursue roles such as hotel managers, tourism managers, event coordinators, marketing managers, and customer relations specialists. The qualification is highly regarded by employers within the UK and internationally, making it a key stepping stone for individuals seeking career advancement in these competitive fields.
3. Strong Foundation for Career Progression
This diploma offers a solid foundation for those already working in the hospitality and tourism sectors to progress into more senior and leadership roles. By gaining expertise in areas such as marketing, financial management, human resources, and sustainable tourism practices, individuals can move into managerial positions or expand their knowledge to handle larger responsibilities. It is ideal for professionals looking to move up in their current roles or switch to more strategic positions.
4. Practical, Industry-Relevant Skills
The Qualifi Level 5 Extended Diploma places a strong emphasis on the practical skills needed to manage and operate within the hospitality and tourism industries. Through case studies, real-world examples, and industry-relevant learning, students gain the ability to solve problems, manage resources, and make decisions in a professional setting. The focus on practical application ensures that graduates can seamlessly transition into the workforce, ready to manage day-to-day operations and handle the challenges faced by businesses in these sectors.
5. Flexibility in Learning
The course offers flexibility in its delivery, with options to study part-time, full-time, or through online learning. This makes it accessible to a wide range of learners, including those who are working while studying, individuals with family commitments, or those who wish to fit their education around other personal priorities. The flexibility ensures that learners can balance their studies and career goals effectively, without compromising on the quality of their education.
6. Exposure to Sustainable Practices
Sustainability has become a key focus in both the hospitality and tourism industries. The Qualifi Level 5 Extended Diploma in Hospitality and Tourism Management covers sustainable practices, ethical tourism, and environmental considerations, which are increasingly important to modern businesses and consumers alike. By understanding these principles, students are equipped to promote and manage eco-friendly initiatives within the industry, offering a competitive edge in the market.
7. Recognition and Credibility
The Qualifi Level 5 Extended Diploma in Hospitality and Tourism Management is recognised both in the UK and internationally. The qualification is highly respected in the hospitality and tourism sectors, giving graduates the credibility they need to pursue their career goals. It serves as a valuable credential that demonstrates a solid understanding of the industry’s key areas and showcases a commitment to professional development.
8. Networking Opportunities
Throughout the course, students have the opportunity to engage with industry experts, fellow students, and lecturers who bring valuable insights and real-world experience to the learning environment. This exposure provides learners with the opportunity to build their professional network, which can be crucial for securing future job opportunities, internships, or collaborations in the hospitality and tourism industries.
9. Improved Business and Financial Acumen
A key component of the course is developing strong business and financial management skills. Understanding how to manage budgets, control costs, and implement financial strategies is essential for anyone seeking a leadership role within hospitality and tourism businesses. The course provides learners with the tools needed to manage financial aspects effectively, making them more capable of ensuring the long-term success and profitability of the organisations they work for.
10. Pathway to Further Education
For those wishing to continue their education, the Qualifi Level 5 Extended Diploma in Hospitality and Tourism Management offers a solid foundation for further studies. Graduates can use this qualification to pursue higher-level qualifications, such as a Bachelor’s degree or even a Master’s in hospitality management, tourism, or business administration. This diploma serves as an excellent stepping stone for anyone who wishes to advance their academic qualifications further.
Conclusion
The Qualifi Level 5 Extended Diploma in Hospitality and Tourism Management offers students a thorough understanding of the core principles needed to succeed in the hospitality and tourism industries. With a focus on practical skills, sustainability, and leadership, it provides a strong foundation for both career progression and further education. The qualification equips learners with the knowledge and expertise needed to excel in various roles, whether in hotel management, tourism consultancy, or event planning. With flexibility in learning and the credibility of a recognised qualification, this diploma is a valuable asset for anyone seeking to build a successful career in the thriving hospitality and tourism sectors.
Ideal Learner for the Qualifi Level 5 Extended Diploma in Hospitality and Tourism Management
The Qualifi Level 5 Extended Diploma in Hospitality and Tourism Management is designed for individuals with a keen interest in the dynamic and fast-paced hospitality and tourism sectors. It is suitable for learners at various stages of their careers, whether they are just starting out in the industry or looking to advance their existing knowledge and skills. Below are the characteristics of the ideal learner for this qualification:
1. Aspiring Hospitality and Tourism Professionals
The Qualifi Level 5 Extended Diploma is an excellent starting point for those who are aspiring to build a career in hospitality and tourism management. If you have a passion for customer service, travel, and event management, this course will provide you with the essential skills and knowledge to start your professional journey. The ideal learner is someone who is enthusiastic about managing operations within the hospitality and tourism industries and is eager to develop a broad range of managerial skills.
2. Current Professionals Seeking Career Advancement
For those who are already working in the hospitality or tourism industry and wish to enhance their career prospects, the Qualifi Level 5 Extended Diploma is an ideal qualification. If you are working as a supervisor, team leader, or entry-level manager and want to progress into more senior positions, this course can provide you with the necessary knowledge and leadership skills to advance in your career. The qualification will prepare you for roles such as hotel manager, tourism manager, or event coordinator.
3. Individuals Transitioning into the Hospitality and Tourism Sector
The course is also well-suited for individuals looking to transition into the hospitality and tourism sector from other industries. Whether you come from a background in business, marketing, customer service, or another field, the Qualifi Level 5 Extended Diploma will equip you with the specific knowledge needed to succeed in the hospitality and tourism industries. This qualification serves as an ideal bridge, enabling you to develop a new set of skills that are directly applicable to these sectors.
4. Learners Interested in Management Roles
The diploma is particularly suitable for individuals with an interest in management and leadership within the hospitality and tourism industries. If you are motivated by taking on managerial responsibilities, overseeing operations, and managing teams, this course will provide you with the tools necessary for effective leadership. The curriculum is designed to develop your strategic thinking, decision-making, and problem-solving abilities, making it an excellent choice for those with ambitions to manage hotels, resorts, travel agencies, or event planning businesses.
5. Those Looking for Flexible Study Options
The Qualifi Level 5 Extended Diploma offers flexibility in terms of study mode, including options for part-time, full-time, or online learning. This makes it ideal for individuals who may have other commitments, such as work or family, and need the flexibility to study at their own pace. Whether you are working while studying or need to fit your education around other responsibilities, this qualification allows you to pursue your goals without compromising on your other obligations.
6. Individuals with a Passion for Customer Service
A strong focus of the hospitality and tourism industries is providing exceptional customer experiences. The ideal learner is someone who is passionate about delivering outstanding customer service, and the diploma will help refine these skills. If you enjoy interacting with people, resolving customer issues, and ensuring that guests have a memorable experience, this course will help you understand how to manage and improve customer relations in a professional setting.
7. Those Interested in Sustainable Tourism Practices
Sustainability is becoming increasingly important within the hospitality and tourism industries. The ideal learner is someone who is keen to understand and apply sustainable tourism practices in their future career. The Qualifi Level 5 Extended Diploma includes modules that cover environmental impact, ethical tourism, and sustainable business practices, making it suitable for individuals who want to make a positive impact on the environment and society through their work in hospitality and tourism.
8. Learners Who Enjoy Problem Solving and Decision-Making
The hospitality and tourism industries often present challenges that require quick thinking and effective decision-making. The ideal learner is someone who enjoys problem-solving, managing complex situations, and making decisions that benefit the business and its clients. The diploma will develop these skills through real-world case studies and scenarios, ensuring that students are well-prepared to tackle the challenges of the industry head-on.
9. Students Seeking International Career Opportunities
The hospitality and tourism sectors are truly global industries, with career opportunities available worldwide. If you are looking to work in various countries or travel frequently as part of your career, this qualification is well-suited to your goals. The diploma provides students with internationally recognised credentials, ensuring that you can take your skills and knowledge to any part of the world, whether in Europe, Asia, the Americas, or beyond.
10. Individuals with an Entrepreneurial Mindset
The hospitality and tourism sectors also offer numerous entrepreneurial opportunities. If you are an individual with an entrepreneurial spirit, whether you aspire to open your own hotel, travel agency, or event planning business, the Qualifi Level 5 Extended Diploma will provide you with the essential business and management skills required to start and run a successful hospitality or tourism business. The course equips you with a comprehensive understanding of operations, marketing, customer service, and financial management, all of which are vital for launching a business.
Conclusion
The Qualifi Level 5 Extended Diploma in Hospitality and Tourism Management is designed for individuals who are either starting out or looking to progress within the hospitality and tourism sectors. Whether you’re an aspiring professional, an existing employee seeking career advancement, or someone transitioning from another field, this diploma offers the comprehensive knowledge and practical skills needed to succeed in a variety of roles. It is particularly well-suited for learners who are passionate about customer service, management, sustainability, and those seeking flexibility in their studies. With a solid foundation in key industry areas, the qualification opens doors to exciting career opportunities both in the UK and globally.
Entry Requirements
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Qualification Process
Qualification Process for the Qualifi Level 5 Extended Diploma in Hospitality and Tourism Management
- Self-Assessment:
Begin by evaluating your eligibility to ensure you meet the qualification requirements, including work experience, knowledge, and language proficiency. - Registration:
Complete your registration by submitting the required documents, including a scanned copy of a valid ID, and paying the registration fee. - Induction:
An assessor will conduct an induction to confirm your eligibility for the course and explain the evidence requirements. If you do not meet the criteria, your registration will be canceled, and the fee will be refunded. - Assignments & Evidence Submission:
Provide all assignments and the necessary evidence based on the assessment criteria outlined in the course. If you are unsure of the required evidence, consult with the assessor for guidance on the type and nature of evidence needed. - Feedback and Revision:
The assessor will review your submitted evidence and provide feedback. Evidence that meets the criteria will be marked as “Criteria Met,” while any gaps will be identified. You will be asked to revise and resubmit if needed. - Competence Evidence:
Submit final evidence demonstrating that all learning outcomes have been met. This evidence will be marked as “Criteria Met” by the assessor once it is satisfactory. - Internal Quality Assurance (IQA):
The Internal Quality Assurance Verifier (IQA) will review your evidence to ensure consistency, quality, and compliance with standards. - External Verification:
The IQA will submit your portfolio to Qualifi’s External Quality Assurance Verifiers (EQA) for final confirmation. The EQA may contact you directly to verify the authenticity of your evidence. - Certification:
Upon successful completion of all checks, Qualifi will issue your official certificate, confirming that you have attained the Qualifi Level 5 Extended Diploma in Hospitality and Tourism Management.
