The Qualifi Level 4 and Level 5 Combined Diploma in IT – E-commerce offers a comprehensive learning pathway for individuals aiming to build successful careers in the rapidly expanding digital commerce sector. This qualification is designed to equip learners with both foundational and advanced knowledge of e-commerce technologies, strategies, and operations.
At Level 4, learners will explore the essential principles of information technology, digital marketing, and the online business environment. Topics include website development, payment systems, customer relationship management (CRM), and fundamentals of e-commerce platforms.
At Level 5, the course advances to cover critical areas such as e-commerce strategy development, data analytics, mobile commerce, cybersecurity in online transactions, and international e-business management. Learners will also understand how to leverage emerging technologies to enhance online sales, user experience, and market reach.
Whether you are an entrepreneur looking to launch an online store, an IT professional aiming to specialise in e-commerce platforms, or a business manager seeking to transition into digital markets, this diploma provides the technical skills and business acumen needed to thrive in the competitive world of online commerce.
Graduates of this program will be well-prepared for roles such as E-commerce Manager, Digital Business Analyst, Online Marketing Specialist, Web Store Developer, or IT E-commerce Consultant.
All 12 units are mandatory to receive 240 credits.
- Information Technology and IT Ethics
- Mathematics and Statistics for IT
- PC Maintenance and Operating Systems
- Computer Graphics Editing and Database Concepts
- Graphical User Interface (GUI)
- Programming Concepts and Java for Android Programming
- Technopreneurship
- Network Security
- C#.NET Programming
- System Administration
- Business to Business (B2B) E- commerce
- Business to Consumer (B2C) E- commerce
GLH (Guided Learning Hours) and TQT (Total Qualification Time) are terms commonly used in vocational qualifications to help define the amount of time a learner is expected to spend on their studies.
1. GLH (Guided Learning Hours)
GLH refers to the number of hours a learner spends being directly taught, supervised, or supported during their course. This includes the time spent in activities such as:
- Classroom instruction
- Practical workshops
- One-on-one tutoring or mentoring sessions
- Online learning sessions with tutor support
In other words, GLH represents the time that learners are actively engaged with their instructors or learning activities.
2. TQT (Total Qualification Time)
TQT represents the total amount of time a learner is expected to invest in completing a qualification, including:
- GLH (Guided Learning Hours): Time spent on direct learning, as explained above.
- Self-Directed Learning: This includes time spent on independent study, research, assignment completion, preparation for exams, and any other work the learner does outside of direct teaching hours.
TQT is a broader measure that includes all the time required to achieve the qualification. It helps learners and employers understand the overall commitment required for the qualification.
Key Differences Between GLH and TQT:
- GLH focuses on direct learning with guidance or supervision.
- TQT includes GLH as well as independent study time and other learning-related activities.
Example:
If a qualification has a TQT of 600 hours and a GLH of 250 hours, it means the learner should spend 250 hours in direct learning (classroom, online, or tutor-led sessions) and 350 hours on independent study or research.
Learning Outcomes of Qualifi Level 4 and Level 5 Combined Diploma in IT-E-commerce:
Information Technology and Related Ethics
- Understand the applications of information technology.
- Understand the ethics involved in information technology.
Mathematics and Statistics for IT
- Understand the mathematics underpinning information technology.
- Understand the statistics underpinning information technology.
PC Maintenance and Operating Systems
- Understand a range of operating systems.
- Understand Windows and Linux operating systems.
Computer Graphics Editing and Database Concepts
- Use computer graphic editing techniques to edit photos and create illustrations.
- Create a database system.
Graphical User Interface (GUI)
- Understand the concepts, tools and techniques underpinning Graphical User Interface (GUI).
- Create a GUI application using Java.
Programming Concepts and Java for Android Programming
- Create a computer program.
- Create an Android program.
Technopreneurship
- Assess the nature of technological entrepreneurship.
- Establish a new techno business.
- Evaluate the rationale for businesses’ creation, delivery and capture of value.
Network Security
- Understand computer network security.
- Understand methods of maintaining computer security.
C#.NET Programming
- Understand the use of ASP.NET.
- Design web applications using ASP.NET and ADO.NET.
System Administration
- Understand system administration.
- Perform user management and file system management.
Business to Business (B2B) E-commerce
- Understand Electronic Data Interchange (EDI).
- Understand Electronic Funds Transfer (EFT)
- Understand online transaction processing (OLTP).
- Understand inventory management systems.
- Understand supply chain management.
Business to Consumer (B2C) E-commerce
- Understand the concepts and techniques used in mobile ecommerce and ticketing.
- Understand the psychology of marketing.
- Understand the use of artificial intelligence (AI) in image recognition.
- Understand social commerce.
Course Benefits: Qualifi Level 4 and Level 5 Combined Diploma in IT – E-commerce
- Comprehensive Dual-Level Qualification
Gain both foundational (Level 4) and advanced (Level 5) knowledge in a single integrated program, covering all critical aspects of e-commerce and digital business. - In-Demand Industry Skills
Develop practical expertise in website development, online store management, digital marketing, e-payment systems, customer engagement, and e-commerce security—essential skills for today’s digital economy. - Real-World Application
Learn how to apply e-commerce strategies and tools in real-world scenarios, preparing you to run successful online businesses or support corporate digital operations. - Wide Range of Career Opportunities
Open doors to various roles such as E-commerce Manager, Online Store Developer, Digital Marketing Specialist, E-business Consultant, or IT Project Manager. - Pathway to Higher Education
Provides a strong foundation for progression to Level 6 or undergraduate degrees in IT, Business, or Digital Marketing fields. - Entrepreneurial Skill Development
Ideal for aspiring entrepreneurs who want to start and manage their own online stores or e-commerce platforms with confidence and technical know-how. - Flexible Learning Options
Study online or in-person at your convenience, making it suitable for full-time students or working professionals looking to upskill. - Focus on Emerging Technologies
Stay updated with the latest trends and tools in mobile commerce, data analytics, digital payments, and e-commerce cybersecurity. - Global Recognition
Earn a qualification respected by employers and academic institutions worldwide, enhancing your credibility in both local and international markets. - Enhances Critical Thinking and Business Acumen
Improve your ability to design, manage, and scale digital commerce solutions while understanding customer behaviour, market trends, and operational efficiency.
This course is ideal for individuals who are eager to build a career in the dynamic and fast-growing field of e-commerce and digital business. Whether starting fresh or seeking to upgrade existing skills, this program caters to a wide range of learners, including:
- Aspiring E-commerce Professionals who want to gain comprehensive knowledge in managing and developing online businesses or digital marketplaces.
- Entrepreneurs and Small Business Owners aiming to launch, manage, or expand their own online stores and e-commerce platforms confidently.
- IT and Business Students or Graduates looking to specialise in e-commerce, online retailing, or digital trade operations as part of their broader career goals.
- Marketing, Sales, and Digital Media Professionals wishing to enhance their understanding of e-commerce platforms, customer engagement strategies, and digital sales tools.
- Career Changers from traditional retail, sales, or business backgrounds wanting to transition into the online commerce sector.
- Freelancers, Digital Nomads, and Consultants aiming to offer specialised services such as e-commerce site development, digital marketing, or online store management to a global client base.
- Corporate Professionals working in retail, distribution, or product management roles who seek to understand how to shift their operations towards online and digital channels.
This diploma is particularly suitable for motivated, business-minded individuals with an interest in technology, digital innovation, and online entrepreneurship—no prior technical background is required, but a basic understanding of IT or business concepts is beneficial.
Entry Requirements
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Qualification Process
Qualification Process for the Qualifi Level 4 and Level 5 Combined Diploma in IT-E-commerce
- Self-Assessment:
Begin by evaluating your eligibility to ensure you meet the qualification requirements, including work experience, knowledge, and language proficiency. - Registration:
Complete your registration by submitting the required documents, including a scanned copy of a valid ID, and paying the registration fee. - Induction:
An assessor will conduct an induction to confirm your eligibility for the course and explain the evidence requirements. If you do not meet the criteria, your registration will be canceled, and the fee will be refunded. - Assignments & Evidence Submission:
Provide all assignments and the necessary evidence based on the assessment criteria outlined in the course. If you are unsure of the required evidence, consult with the assessor for guidance on the type and nature of evidence needed. - Feedback and Revision:
The assessor will review your submitted evidence and provide feedback. Evidence that meets the criteria will be marked as “Criteria Met,” while any gaps will be identified. You will be asked to revise and resubmit if needed. - Competence Evidence:
Submit final evidence demonstrating that all learning outcomes have been met. This evidence will be marked as “Criteria Met” by the assessor once it is satisfactory. - Internal Quality Assurance (IQA):
The Internal Quality Assurance Verifier (IQA) will review your evidence to ensure consistency, quality, and compliance with standards. - External Verification:
The IQA will submit your portfolio to Qualifies External Quality Assurance Verifiers (EQA) for final confirmation. The EQA may contact you directly to verify the authenticity of your evidence. - Certification:
Upon successful completion of all checks, Qualifi will issue your official certificate, confirming that you have attained the Qualifi Level 4 and Level 5 Combined Diploma in IT-E-commerce
