The QualCert Level 1 Diploma in Transport Management is a foundational qualification designed for individuals who are new to the transport and logistics industry or are seeking an introduction to the principles of transport operations. This beginner-level course provides essential knowledge and awareness of how the transport sector functions, including the key responsibilities involved in coordinating goods, managing vehicles, supporting drivers, and ensuring compliance with safety and legal standards.
As global supply chains continue to grow in complexity and demand, even entry-level roles in transport require a clear understanding of basic operational procedures, communication, and ethical standards. This course prepares learners for those responsibilities by covering core topics such as:
- The structure and purpose of transport services
- Basic scheduling and route planning
- Introduction to fleet and driver support
- Health and safety awareness in transport settings
- Customer service and teamwork in logistics environments
The QualCert Level 1 Diploma in Transport Management is ideal for school leavers, job seekers, apprentices, and adults who are looking to enter the logistics and transport sector with confidence. No prior experience is required, and the course content is delivered in a clear, accessible format that supports learners at an early stage of their development.
This QualCert Level 1 Diploma in Transport Management is particularly suitable for:
- Individuals exploring careers in transport, delivery, or logistics
- Entry-level employees in warehouses, delivery hubs, or dispatch centres
- Job seekers looking to improve their employability in the transport industry
- Learners progressing from functional skills or foundation programmes
- Adults returning to education and training
By the end of the QualCert Level 1 Diploma in Transport Management , learners will have a practical understanding of how transport operations work and how to contribute effectively to a team within the sector. The QualCert Level 1 Diploma in Transport Management also creates a pathway to more advanced study, including Level 2 and Level 3 Diplomas in Transport Management, logistics, or supply chain operations.
Whether you’re aiming to take your first step into the transport industry or simply want to build a recognised qualification for future career growth, the QualCert Level 1 Diploma in Transport Management offers the perfect starting point.
QualCert Level 1 Diploma in Transport Management
The QualCert Level 1 Diploma in Transport Management, offers 30 Credits, requiring a Total Qualification Time (TQT) of 180 hours, including 120 Guided Learning Hours (GLH).
| Unit Ref# | Unit Title | Credit | GLH | TQT |
| QC06110-1 | Introduction to Transport and Logistics | 5 | 20 | 30 |
| QC0611–2 | Transport Safety and Compliance | 5 | 20 | 30 |
| QC06110-3 | Operational Transport Management | 5 | 20 | 30 |
| QC06110-4 | Customer Service Excellence in Transport | 5 | 20 | 30 |
| QC06110-5 | Basic Supply Chain Principles | 5 | 20 | 30 |
| QC06110-6 | Transport Documentation and Administration | 5 | 20 | 30 |
GLH (Guided Learning Hours) and TQT (Total Qualification Time) are terms commonly used in vocational qualifications to help define the amount of time a learner is expected to spend on their studies.
1. GLH (Guided Learning Hours)
GLH refers to the number of hours a learner spends being directly taught, supervised, or supported during their course. This includes the time spent in activities such as:
- Classroom instruction
- Practical workshops
- One-on-one tutoring or mentoring sessions
- Online learning sessions with tutor support
In other words, GLH represents the time that learners are actively engaged with their instructors or learning activities.
2. TQT (Total Qualification Time)
TQT represents the total amount of time a learner is expected to invest in completing a qualification, including:
- GLH (Guided Learning Hours): Time spent on direct learning, as explained above.
- Self-Directed Learning: This includes time spent on independent study, research, assignment completion, preparation for exams, and any other work the learner does outside of direct teaching hours.
TQT is a broader measure that includes all the time required to achieve the qualification. It helps learners and employers understand the overall commitment required for the qualification.
Key Differences Between GLH and TQT:
- GLH focuses on direct learning with guidance or supervision.
- TQT includes GLH as well as independent study time and other learning-related activities.
Example:
If a qualification has a TQT of 600 hours and a GLH of 250 hours, it means the learner should spend 250 hours in direct learning (classroom, online, or tutor-led sessions) and 350 hours on independent study or research.
Learning Outcomes of QualCert Level 1 Diploma in Transport Management:
1. Introduction to Transport and Logistics
Learning Outcomes:
- Understand the role of transport and logistics in modern supply chains.
- Identify the key types of transport modes (road, rail, air, sea) and their applications.
- Recognize the basic structure and function of the logistics sector.
- Demonstrate awareness of career opportunities and progression paths in transport and logistics.
2. Transport Safety and Compliance
Learning Outcomes:
- Understand the importance of health and safety regulations in transport operations.
- Identify common workplace hazards and safe working practices in the logistics environment.
- Demonstrate basic knowledge of transport-related compliance requirements, including vehicle checks and driver responsibilities.
- Recognize the role of regulatory authorities and legal frameworks in ensuring transport safety.
3. Operational Transport Management
Learning Outcomes:
- Understand the basic principles of managing day-to-day transport operations.
- Identify key factors that influence route planning, scheduling, and fleet efficiency.
- Demonstrate awareness of fuel management, vehicle maintenance, and load planning.
- Recognize the importance of time management and cost-effectiveness in transport operations.
4. Customer Service Excellence in Transport
Learning Outcomes:
- Understand the importance of customer service in the transport and logistics industry.
- Identify key communication skills required when dealing with clients, suppliers, and stakeholders.
- Recognize best practices for handling customer complaints and service issues.
- Demonstrate an understanding of professionalism and positive attitude in customer interactions.
5. Basic Supply Chain Principles
Learning Outcomes:
- Understand the flow of goods from supplier to customer in a supply chain.
- Identify key components of a supply chain, including suppliers, manufacturers, distributors, and retailers.
- Recognize the role of transport in maintaining supply chain efficiency.
- Demonstrate awareness of inventory control, storage, and distribution basics.
6. Transport Documentation and Administration
Learning Outcomes:
- Identify common transport documents such as delivery notes, consignment notes, and vehicle logs.
- Understand the role of accurate documentation in ensuring legal and operational compliance.
- Demonstrate the ability to complete basic transport-related forms and reports.
- Recognize the importance of data accuracy and confidentiality in transport administration.
Course Benefits: QualCert Level 1 Diploma in Transport Management
The QualCert Level 1 Diploma in Transport Management provides a strong foundation for anyone looking to enter the dynamic and essential field of transport and logistics. As an introductory qualification, it offers numerous benefits for school leavers, job seekers, and early-career professionals who want to gain a basic yet meaningful understanding of how transport operations work and what roles exist within the sector.
Here are the key benefits of this valuable entry-level qualification:
1. Start Your Career in Transport and Logistics
The QualCert Level 1 Diploma in Transport Management offers the perfect entry point for those with little or no experience in transport. It helps you build a solid understanding of how goods, services, and people are moved efficiently—key knowledge for working in delivery companies, warehouses, fleet services, courier firms, or public transport environments.
2. Gain a Recognised Qualification with No Prior Experience Required
Unlike many industry qualifications, the QualCert Level 1 Diploma in Transport Management is open to all learners aged 14 and above, regardless of academic history. You don’t need previous experience or advanced education to enrol, making it ideal for:
- School leavers
- Job seekers
- Adult learners returning to education
- Individuals changing careers
Successfully completing this qualification provides a formal credential that shows you’re ready for entry-level employment in a logistics or transport-related role.
3. Build Confidence and Professional Awareness
The QualCert Level 1 Diploma in Transport Management helps learners develop not only practical skills but also confidence in understanding their role in a team, workplace behaviour, and the importance of time management, safety, and communication in transport operations. These soft skills are highly valued by employers and essential for personal development.
4. Understand Key Concepts of Transport Management
Learners are introduced to essential topics such as:
- The function and structure of transport services
- Supporting vehicle and driver operations
- Basic scheduling and route awareness
- Introduction to health, safety, and compliance
- Customer service and teamwork within logistics
This broad knowledge base helps learners understand how the transport industry works as a whole, making them better prepared to contribute from day one.
5. Improve Job Readiness and Employability
The QualCert Level 1 Diploma in Transport Management improves a learner’s chances of securing employment by showing initiative, reliability, and an understanding of workplace basics. Many employers in the transport and logistics sector are looking for entry-level staff who already have a grasp of the job requirements—this course provides just that.
6. Develop Skills That Transfer Across Multiple Industries
The skills learned in the QualCert Level 1 Diploma in Transport Management—such as timekeeping, teamwork, customer service, and following procedures—are highly transferable. Whether you continue in transport or move into warehousing, retail, administration, or logistics coordination, these foundational abilities apply to a wide range of entry-level roles.
7. Access Flexible Learning Options
The QualCert Level 1 Diploma in Transport Management is often delivered through flexible online or blended learning formats, allowing learners to study at their own pace, around school, work, or personal commitments. This flexibility makes the course especially suitable for young learners, part-time workers, or adult learners looking to upskill without disrupting their routines.
8. Prepare for Further Study and Progression
The QualCert Level 1 Diploma in Transport Management acts as a stepping stone to higher-level qualifications such as:
- QualCert Level 2 Diploma in Transport Management
- NVQ or vocational diplomas in Logistics, Warehousing, or Supply Chain
- Apprenticeships in transport and operations support roles
It provides the necessary foundation to move confidently into more advanced learning or job-based training in the transport sector.
9. Understand Safety and Compliance from the Start
Health and safety play a central role in the transport industry. This course introduces learners to basic safety principles and legal awareness early on, helping them build responsible habits and understand the importance of compliance in the workplace.
The QualCert Level 1 Diploma in Transport Management is more than just an introduction—it’s a launchpad for a career in one of the world’s most vital industries. Whether you want to gain your first job, prepare for further training, or simply understand how the transport sector works, this course gives you the confidence, credentials, and clarity to take the next step.
The QualCert Level 1 Diploma in Transport Management is a foundational course created for individuals who are at the beginning of their career journey or those who want to understand the basic operations of the transport and logistics industry. This qualification is designed for learners who have little to no prior experience in the field but are eager to develop essential skills that will support their entry into transport-related roles.
Whether you’re a school leaver, an adult re-entering the workforce, or someone considering a career change, this course provides the ideal starting point to build your confidence, knowledge, and employability in a rapidly growing industry.
1. School Leavers and Young Adults
The QualCert Level 1 Diploma in Transport Management is especially suitable for individuals aged 14+ who are leaving school and want to begin developing vocational skills. The QualCert Level 1 Diploma in Transport Management introduces transport systems, basic scheduling, workplace safety, and customer service—all in a format designed for new learners.
For young people unsure of which career path to pursue, this course offers exposure to the logistics and transport industry, where job opportunities are consistently growing.
2. Job Seekers and Career Starters
Individuals currently seeking employment in entry-level roles such as warehouse assistants, dispatch staff, or transport support will benefit from this course. It teaches the basics of how transport services operate and provides an official certificate that shows employers the learner is prepared for the workplace.
The QualCert Level 1 Diploma in Transport Managementenhances employability in a variety of sectors, including:
- Local and national delivery services
- Courier and parcel logistics
- Fleet support roles
- Warehousing and stock control
- Transportation for retail and distribution
3. Adult Learners and Career Changers
Adults who are re-entering the job market after a break, or those seeking to transition into a new industry, will find this course practical and approachable. It offers real-world knowledge in a simple, supportive structure and does not require advanced academic background or prior experience.
Learners in this group typically want to:
- Learn at a comfortable pace
- Gain confidence in their ability to work in a new sector
- Earn a recognised qualification for CV enhancement
- Open doors to further education or apprenticeships
4. Apprentices and Foundation Learners
For learners enrolled in an apprenticeship or a vocational pathway, this course serves as a supportive stepping stone. It can be delivered as part of a pre-apprenticeship or introduction to transport course, helping apprentices develop the skills and understanding needed to succeed in more technical or job-specific training.
5. Learners with Special Educational Needs or Limited Academic Background
Because the QualCert Level 1 Diploma in Transport Management is accessible and focuses on practical, real-life applications, it is ideal for individuals who may not have performed well in traditional academic environments. The content is structured to be inclusive, understandable, and supportive, promoting engagement for those with different learning styles.
It is also suitable for learners who:
- Are developing functional literacy and numeracy skills
- Prefer hands-on, applied learning rather than exams
- Thrive in a structured but flexible study environment
The ideal learner for the QualCert Level 1 Diploma in Transport Management is someone who:
- Is new to the transport or logistics industry
- Wants to develop basic, job-ready skills
- Is looking for an accessible, recognised qualification
- May be a school leaver, job seeker, or adult learner
- Is preparing to move into an entry-level role or further vocational training
- Prefers practical, real-world learning with supportive instruction
The QualCert Level 1 Diploma in Transport Management is an excellent fit for those who are motivated to take the first step toward a rewarding career in transport and want to start building a solid, professional foundation with a qualification that employers respect.
Entry Requirements
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Qualification Process
Qualification Process for the QualCert Level 1 Diploma in Transport Management
- Self-Assessment:
Begin by evaluating your eligibility to ensure you meet the qualification requirements, including work experience, knowledge, and language proficiency. - Registration:
Complete your registration by submitting the required documents, including a scanned copy of a valid ID, and paying the registration fee. - Induction:
An assessor will conduct an induction to confirm your eligibility for the course and explain the evidence requirements. If you do not meet the criteria, your registration will be canceled, and the fee will be refunded. - Assignmnets & Evidence Submission:
Provide all assignmnets and the necessary evidence based on the assessment criteria outlined in the course. If you are unsure of the required evidence, consult with the assessor for guidance on the type and nature of evidence needed. - Feedback and Revision:
The assessor will review your submitted evidence and provide feedback. Evidence that meets the criteria will be marked as “Criteria Met,” while any gaps will be identified. You will be asked to revise and resubmit if needed. - Competence Evidence:
Submit final evidence demonstrating that all learning outcomes have been met. This evidence will be marked as “Criteria Met” by the assessor once it is satisfactory. - Internal Quality Assurance (IQA):
The Internal Quality Assurance Verifier (IQA) will review your evidence to ensure consistency, quality, and compliance with standards. - External Verification:
The IQA will submit your portfolio to QualCert External Quality Assurance Verifiers (EQA) for final confirmation. The EQA may contact you directly to verify the authenticity of your evidence. - Certification:
Upon successful completion of all checks, QualCert will issue your official certificate, confirming that you have attained the QualCert Level 1 Diploma in Transport Management.
