QCLSSC Lean Six Sigma Black Belt Certification

Learning Objectives

By the end of this course, learners will be able to:

• Demonstrate advanced knowledge of Lean Six Sigma principles and the strategic role of a Black Belt in organisational improvement.
• Define, scope, and manage high-impact process improvement projects using VOC, SIPOC, stakeholder analysis, and project charters.
• Measure and evaluate process performance through effective data collection, process mapping, and performance metrics.
• Apply statistical concepts to analyse data, assess process capability, and establish reliable performance baselines.
• Identify root causes of process inefficiencies using data-driven analysis, hypothesis testing, regression, and FMEA techniques.
• Develop, test, and implement improvement solutions using Lean tools, waste reduction methods, and Design of Experiments (DOE).
• Create and apply control plans to sustain improvements through standardisation, visual management, and statistical process control (SPC).
• Utilise advanced Lean methodologies such as Value Stream Mapping, Kaizen, 5S, and mistake-proofing to optimise workflows.
• Lead cross-functional teams effectively by applying leadership, communication, and change management strategies.
• Analyse financial performance by calculating cost of poor quality (COPQ), validating project savings, and measuring ROI.
• Manage risks and compliance requirements while maintaining ethical and governance standards in improvement initiatives.
• Plan, execute, and present a complete DMAIC capstone project demonstrating professional-level competence and impact.