In today’s fast-paced and ever-evolving global economy, the tourism and hospitality industry stands as one of the largest and most influential sectors worldwide. Whether you’re already working in the industry or looking to break into this exciting field, the OTHM Level 5 Diploma in Tourism and Hospitality Management is the perfect qualification to accelerate your career.
This OFQUAL-regulated qualification offers a comprehensive understanding of the tourism and hospitality sectors, helping you develop essential managerial skills and industry knowledge. The qualification is entirely assignment-based, providing you with the flexibility to learn at your own pace while focusing on practical, real-world applications.
The OTHM Level 5 Diploma in Tourism and Hospitality Management is an accredited qualification designed for individuals who are keen on progressing in the tourism and hospitality industry. It covers a wide range of essential topics, including tourism strategy, hospitality operations, marketing management, and sustainable practices in the tourism sector.
Regulated by OFQUAL, the qualification ensures that it meets high academic standards, making it both recognized and respected by employers and academic institutions globally. With this diploma, you will gain the skills and knowledge necessary to pursue managerial roles in tourism and hospitality, such as hotel manager, tourism officer, event manager, and more.
The OTHM Level 5 Diploma in Tourism and Hospitality Management is the perfect qualification for individuals looking to build or advance their careers in the vibrant and dynamic tourism and hospitality industries. With its OFQUAL-regulated status, assignment-based learning, and focus on practical skills, this qualification will provide you with the knowledge and expertise needed to succeed in the industry.
OTHM Level 5 Diploma in Tourism and Hospitality Management
The OTHM Level 5 Diploma in Tourism and Hospitality Management includes 6 mandatory units, offering a total of 120 credits, with a Total Qualification Time (TQT) of 1200 hours and 600 Guided Learning Hours (GLH) required for completion.
| Sr# | Unit Title | Credits | GLH |
|---|---|---|---|
| 1 | Digital Marketing Management for Tourism and Hospitality | 20 | 100 |
| 2 | Operations Management | 20 | 100 |
| 3 | Management Accounting | 20 | 100 |
| 4 | Management of Human Resources | 20 | 100 |
| 5 | Customer Relationship Management | 20 | 100 |
| 6 | Contemporary Issues in Tourism and Hospitality | 20 | 100 |
GLH (Guided Learning Hours) and TQT (Total Qualification Time) are terms commonly used in vocational qualifications to help define the amount of time a learner is expected to spend on heir studies.
1. GLH (Guided Learning Hours)
GLH refers to the number of hours a learner spends being directly taught, supervised, or supported during their course. This includes the time spent in activities such as:
- Classroom instruction
- Practical workshops
- One-on-one tutoring or mentoring sessions
- Online learning sessions with tutor support
In other words, GLH represents the time that learners are actively engaged with their instructors or learning activities.
2. TQT (Total Qualification Time)
TQT represents the total amount of time a learner is expected to invest in completing a qualification, including:
- GLH (Guided Learning Hours): Time spent on direct learning, as explained above.
- Self-Directed Learning: This includes time spent on independent study, research, assignment completion, preparation for exams, and any other work the learner does outside of direct teaching hours.
TQT is a broader measure that includes all the time required to achieve the qualification. It helps learners and employers understand the overall commitment required for the qualification.
Key Differences Between GLH and TQT:
- GLH focuses on direct learning with guidance or supervision.
- TQT includes GLH as well as independent study time and other learning-related activities.
Example:
If a qualification has a TQT of 600 hours and a GLH of 250 hours, it means the learner should spend 250 hours in direct learning (classroom, online, or tutor-led sessions) and 350 hours on independent study or research.
Learning Outcomes of OTHM Level 5 Diploma in Tourism and Hospitality Management
Digital Marketing Management for Tourism and Hospitality
- Understand the principles of digital marketing management.
- Know about the role and function of digital marketing management in tourism and hospitality businesses.
- Understand the digital marketing environment for tourism and hospitality
- Be able to conduct market research in the digital environment for the tourism and hospitality industry.
Operations Management
- Know about the ways in which effective operations management can benefit tourism and hospitality businesses.
- Understand processes, systems and planning methods used in operations management.
- Understand the role of operations management in tourism and hospitality.
- Understand the principles of visitor attraction management in the tourism industry.
Management Accounting
- Know about the context and purpose of finance and accounting in the tourism and hospitality industry.
- Be able to prepare financial statements for different types of businesses.
- Be able to interpret financial statements.
- Understand how a tourism or hospitality business could manage its working capital and revenue management.
The Management of Human Resources
- Understand the purpose and objectives of human resource management.
- Understand the functions of human resource management.
- Understand how internal and external factors impact the human resource management function.
- Understand modern development in human resource management function in a business.
Tourism and Hospitality Customer Relationship Management
- Know about customer relationship management in the tourism and hospitality industry
- Understand the nature of customer decision making.
- Understand the importance of teamwork in the context of managing customer relations.
- Understand how to effectively monitor and communicate levels of customer service.
Contemporary Issues in Tourism and Hospitality
- Understand contemporary issues that are influencing the development of the tourism and hospitality industry
- Understand the impacts of contemporary issues on the tourism and hospitality industry.
- Understand the impact of current trends on the development of the tourism and hospitality industry.
- Understand the impacts of change on the tourism and hospitality industry.
The OTHM Level 5 Diploma in Tourism and Hospitality Management provides numerous advantages for individuals seeking to build or enhance their career in the vibrant and dynamic tourism and hospitality sectors. Here are the key benefits of pursuing this qualification:
- OFQUAL-Regulated Qualification
As an OFQUAL-regulated qualification, this diploma adheres to high academic standards, ensuring that it is recognized and valued by employers and academic institutions both in the UK and internationally. - Assignment-Based Learning
The qualification is entirely assignment-based, which means there are no exams. This allows you to focus on practical, real-world applications of the material, developing critical skills at your own pace while balancing personal and professional commitments. - Comprehensive Understanding of Tourism and Hospitality Management
The course covers essential areas such as tourism strategy, marketing management, operations, and sustainable practices in the hospitality sector. This provides a well-rounded foundation in both tourism and hospitality management. - Career Advancement
With the knowledge and skills gained from the OTHM Level 5 Diploma, you’ll be prepared for senior management roles in tourism, hospitality, and event management. The diploma opens up a wide range of career opportunities, from hotel management to tourism strategy roles and more. - Flexible Learning Format
The assignment-based assessment method offers flexibility, making it ideal for working professionals. You can study at your own pace while applying what you learn to real-world scenarios, allowing for a better understanding and deeper engagement with the subject matter. - Develop Critical Management Skills
The qualification equips you with the managerial and leadership skills necessary for success in the tourism and hospitality industries. You will learn how to handle operational challenges, optimize resources, lead teams effectively, and manage customer relations with excellence. - Focus on Sustainable Practices
The OTHM Level 5 Diploma emphasizes sustainable tourism and hospitality practices, addressing the growing demand for eco-friendly and socially responsible approaches in the industry. This knowledge is essential as businesses increasingly prioritize sustainability in their operations. - Global Recognition and Mobility
The qualification is internationally recognized, offering you the flexibility to work in tourism and hospitality management roles across the globe. Whether you’re interested in managing resorts, overseeing travel agencies, or leading large events, the OTHM Level 5 Diploma ensures that you are equipped for success on an international scale. - Enhanced Earning Potential
With a globally recognized qualification, you increase your employability and earning potential. The qualification provides you with the skills needed to take on managerial positions, which often come with higher salaries and opportunities for career progression. - Pathway to Further Education
The OTHM Level 5 Diploma in Tourism and Hospitality Management is a stepping stone for further academic development. You may choose to pursue Level 6 or Level 7 qualifications in tourism, hospitality, or business management, or continue with degree programs in related fields. - Improved Practical and Analytical Skills
The course emphasizes practical learning and research, which helps you develop strong analytical skills and the ability to think critically in real-life situations. These skills are crucial for strategic decision-making, business management, and operational planning. - Entrepreneurial Opportunities
The qualification also supports those looking to start their own tourism or hospitality business. The skills learned in areas like operations management, marketing, and sustainable practices will help you build a successful business in the growing travel and hospitality sectors.
The OTHM Level 5 Diploma in Tourism and Hospitality Management offers a wealth of benefits, from career advancement and increased earning potential to a deep, practical understanding of the tourism and hospitality industries. By completing this qualification, you will be well-prepared for a range of managerial roles, equipped with the skills needed to succeed and drive change within this exciting and ever-evolving sector.
The OTHM Level 5 Diploma in Tourism and Hospitality Management is designed for individuals who are eager to advance their careers in the tourism and hospitality sectors or transition into management roles within these industries. The ideal learner for this course typically:
- Aspires to Take on Managerial Roles
The ideal learner is someone who is looking to progress into management positions within tourism, hospitality, or event management. This course provides the skills and knowledge necessary for leadership roles, such as hotel manager, tourism officer, operations manager, and event coordinator. - Has a Passion for the Tourism and Hospitality Industry
The learner should have a genuine interest in the tourism and hospitality sectors, with a desire to understand how these industries operate and grow. They may have a passion for travel, customer service, or managing experiences that enrich people’s lives. - Possesses a Level 3 Qualification or Equivalent Work Experience
Typically, the ideal learner holds a Level 3 qualification in hospitality, tourism, or a related field, or has relevant work experience in the industry. This foundational knowledge or experience helps them to engage more effectively with the advanced concepts covered in the Level 5 Diploma. - Seeks Career Advancement in a Global Industry
The course is perfect for professionals who are looking to take their careers to the next level. Whether they’re working in hospitality or tourism, they seek international career opportunities and want to be well-equipped with the necessary managerial skills to succeed in a global context. - Is Motivated to Develop Managerial and Leadership Skills
This course is ideal for individuals who are focused on developing their leadership, organizational, and management skills. The learner is likely to be someone who is eager to take on more responsibility, manage teams, and contribute to the success of a tourism or hospitality business. - Desires Flexibility in Learning
The ideal learner values flexible, assignment-based learning. They are likely working professionals who want to further their education while maintaining a work-life balance. The self-paced, assignment-based nature of the course allows them to tailor their study around other commitments. - Aims to Drive Sustainable Practices in the Industry
With increasing emphasis on sustainability, the learner should be passionate about incorporating eco-friendly and socially responsible practices in tourism and hospitality. They may want to contribute to sustainable business models in the sector. - Is Looking for Practical, Real-World Learning
The ideal learner enjoys hands-on, practical learning. They prefer to learn through real-world scenarios, assignments, and case studies, where they can immediately apply what they have learned to their professional environments. - Wants to Broaden Their Knowledge of Tourism and Hospitality
This course is suitable for learners who are looking to deepen their understanding of the broader tourism and hospitality landscape. It provides knowledge in areas such as marketing, operations management, tourism policy, and more, which is useful for a variety of managerial roles. - Is Committed to Personal and Professional Growth
The learner should be someone who is dedicated to self-improvement and career development. They should be driven to build the knowledge, skills, and experience necessary to become a successful leader in the tourism and hospitality sectors. - Possesses Strong English Language Skills
Since the course is taught in English, the learner should have a solid grasp of the English language. This ensures they can engage with course material, complete assignments, and communicate effectively in a professional setting.
Entry Requirements
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Qualification Process
Qualification Process OTHM Level 5 Diploma in Tourism and Hospitality Management
- Self-Assessment:
Begin by evaluating your eligibility to ensure you meet the qualification requirements, including work experience, knowledge, and language proficiency. - Registration:
Complete your registration by submitting the required documents, including a scanned copy of a valid ID, and paying the registration fee. - Induction:
An assessor will conduct an induction to confirm your eligibility for the course and explain the evidence requirements. If you do not meet the criteria, your registration will be canceled, and the fee will be refunded. - Assignments & Evidence Submission:
Provide all assignments and the necessary evidence based on the assessment criteria outlined in the course. If you are unsure of the required evidence, consult with the assessor for guidance on the type and nature of evidence needed. - Feedback and Revision:
The assessor will review your submitted evidence and provide feedback. Evidence that meets the criteria will be marked as “Criteria Met,” while any gaps will be identified. You will be asked to revise and resubmit if needed. - Competence Evidence:
Submit final evidence demonstrating that all learning outcomes have been met. This evidence will be marked as “Criteria Met” by the assessor once it is satisfactory. - Internal Quality Assurance (IQA):
The Internal Quality Assurance Verifier (IQA) will review your evidence to ensure consistency, quality, and compliance with standards. - External Verification:
The IQA will submit your portfolio to OTHM External Quality Assurance Versifier (EQA) for final confirmation. The EQA may contact you directly to verify the authenticity of your evidence. - Certification:
Upon successful completion of all checks, OTHM will issue your official certificate, confirming that you have attained the OTHM Level 5 Diploma in Tourism and Hospitality Management
