The LICQual Level 3 Diploma in HR and Learning & Development – HR Support is a UK-based, assignment-driven qualification designed for individuals aiming to build a strong foundation in human resource management and workplace learning practices. This course equips learners with the essential knowledge, skills, and confidence required to take on HR support roles within organizations, while also offering a pathway to career growth in human resources and learning & development.
Through this program, learners gain practical insights into HR operations, employee relations, performance management, and learning facilitation. The diploma also emphasizes compliance with employment legislation, organizational policies, and effective communication strategies, enabling professionals to contribute directly to the development and success of their workplace. With a focus on real-world applications, participants will learn how to support recruitment processes, handle day-to-day HR queries, and assist in implementing employee training and development initiatives.
The course is ideal for individuals currently working in HR support roles or those looking to enter the profession with a recognized qualification. Since it is delivered through assignments rather than exams, learners can apply their studies to real workplace contexts, making the qualification practical and career-relevant.
By completing the LICQual Level 3 Diploma in HR and Learning & Development – HR Support, professionals demonstrate their capability to manage HR functions effectively while supporting employee growth and organizational performance. This qualification also acts as a stepping stone to advanced HR and L&D studies, enhancing long-term career opportunities in the field of human resources.
LICQual Level 3 Diploma in HR and Learning & Development – HR Support
The Study Units of LICQual Level 3 Diploma in HR and Learning & Development – HR Support are as :
| Unit Ref# | Unit Title | G-L-H | GLH |
| LICQ2200570-1 | Introduction to Human Resource Management | 10 | 40 |
| LICQ2200570-2 | Supporting Recruitment and Onboarding Processes | 10 | 40 |
| LICQ2200570-3 | Understanding Employment Law and Workplace Policies | 10 | 40 |
| LICQ2200570-4 | Learning & Development Principles and Delivery Methods | 10 | 40 |
| LICQ2200570-5 | Performance Management and Employee Engagement | 10 | 40 |
| LICQ2200570-6 | HR Systems, Documentation, and Effective Communication in the Workplace | 10 | 40 |
GLH (Guided Learning Hours) and TQT (Total Qualification Time) are terms commonly used in vocational qualifications to help define the amount of time a learner is expected to spend on their studies.
1. GLH (Guided Learning Hours)
GLH refers to the number of hours a learner spends being directly taught, supervised, or supported during their course. This includes the time spent in activities such as:
- Classroom instruction
- Practical workshops
- One-on-one tutoring or mentoring sessions
- Online learning sessions with tutor support
In other words, GLH represents the time that learners are actively engaged with their instructors or learning activities.
2. TQT (Total Qualification Time)
TQT represents the total amount of time a learner is expected to invest in completing a qualification, including:
- GLH (Guided Learning Hours): Time spent on direct learning, as explained above.
- Self-Directed Learning: This includes time spent on independent study, research, assignment completion, preparation for exams, and any other work the learner does outside of direct teaching hours.
TQT is a broader measure that includes all the time required to achieve the qualification. It helps learners and employers understand the overall commitment required for the qualification.
Key Differences Between GLH and TQT:
- GLH focuses on direct learning with guidance or supervision.
- TQT includes GLH as well as independent study time and other learning-related activities.
Example:
If a qualification has a TQT of 600 hours and a GLH of 250 hours, it means the learner should spend 250 hours in direct learning (classroom, online, or tutor-led sessions) and 350 hours on independent study or research.
1. Introduction to Human Resource Management
- Gain a clear understanding of the purpose and scope of HR within modern organizations.
- Learn how HR supports business objectives and contributes to workforce development.
- Develop foundational knowledge of key HR functions such as employee relations, compliance, and workforce planning.
2. Supporting Recruitment and Onboarding Processes
- Understand best practices for attracting, shortlisting, and selecting candidates.
- Learn how to support smooth onboarding to integrate new employees effectively.
- Gain skills in assisting recruitment administration and maintaining candidate records.
3. Understanding Employment Law and Workplace Policies
- Explore essential aspects of employment law that impact HR practices.
- Understand the importance of workplace policies in ensuring compliance and fairness.
- Learn how to support the implementation and monitoring of HR policies and procedures.
4. Learning & Development Principles and Delivery Methods
- Gain knowledge of workplace learning theories and their practical application.
- Learn how to support employee development initiatives and training programs.
- Understand different delivery methods for workplace learning and their effectiveness.
5. Performance Management and Employee Engagement
- Develop skills in supporting performance appraisal processes and feedback systems.
- Learn strategies for enhancing employee motivation and engagement.
- Understand the HR role in fostering a positive and productive work culture.
6. HR Systems, Documentation, and Effective Communication in the Workplace
- Gain proficiency in managing HR documentation and employee records accurately.
- Understand the importance of HR information systems for organizational efficiency.
- Learn how to communicate effectively with staff and management to support HR functions
Enhanced Career Opportunities in HR and L&D
- Gain a recognized UK-based qualification that opens doors to HR support and learning & development roles.
- Strengthen your CV and demonstrate professional competency in key HR functions.
- Build a foundation for advanced HR or L&D studies, enhancing long-term career growth.
Practical Skills for Real-World HR Tasks
- Acquire hands-on knowledge of recruitment, onboarding, performance management, and employee engagement.
- Learn how to apply HR principles and policies effectively in everyday workplace scenarios.
- Develop skills in supporting training programs, facilitating learning initiatives, and improving workforce productivity.
Understanding Employment Law and Compliance
- Gain essential knowledge of employment legislation and workplace policies.
- Ensure compliance with HR procedures, promoting fairness and reducing organizational risk.
- Learn how to handle HR queries and documentation accurately and professionally.
Improved Communication and Team Collaboration
- Enhance your ability to communicate effectively with staff, management, and stakeholders.
- Build confidence in providing HR support and contributing to team-based initiatives.
- Develop strategies to engage employees and promote a positive workplace culture.
Flexible, Assignment-Based Learning
- Complete the diploma through assignment-based assessments, allowing practical application of knowledge.
- Learn at your own pace while balancing professional or personal commitments.
- Gain practical experience that is directly relevant to current or future HR roles.
Foundation for Professional Growth
- Demonstrate your capability to manage HR functions and support organizational development.
- Equip yourself with skills that are transferable across industries and sectors.
- Position yourself as a competent HR professional ready to contribute to workforce success.
Aspiring HR Professionals
- Individuals seeking to start a career in human resources or learning & development.
- Learners looking for a strong foundation in HR operations, employee relations, and workforce development.
- Those aiming to gain a recognized UK-based qualification to enhance employability in HR support roles.
Current HR or Administrative Staff
- Professionals already working in HR, administration, or office support who want to formalize their skills.
- Staff looking to expand their knowledge in recruitment, onboarding, performance management, and employee engagement.
- Employees seeking practical HR skills to contribute more effectively to their organization.
Individuals Interested in Learning & Development
- Learners passionate about employee training, development, and workplace learning.
- Professionals who want to support learning initiatives, facilitate training, and improve workforce productivity.
- Those aiming to develop practical skills in delivering and evaluating employee learning programs.
Career Changers and Personal Development Seekers
- Individuals transitioning into HR or L&D roles from other sectors.
- Learners seeking a flexible, assignment-based course that allows practical application of HR knowledge.
- Professionals looking to improve career prospects and position themselves for advancement in HR and L&D fields.
Students Seeking Further HR Qualifications
- Learners planning to progress to advanced HR or L&D diplomas or certifications.
- Individuals aiming to build a credible professional profile with a UK-recognized qualification.
- Students looking for a stepping stone to leadership roles in human resources or learning & development
Entry Requirements
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Qualification Process
LICQual Level 3 Diploma in HR and Learning & Development – HR Support
- Self-Assessment:
Begin by evaluating your eligibility to ensure you meet the qualification requirements, including work experience, knowledge, and language proficiency. - Registration:
Complete your registration by submitting the required documents, including a scanned copy of a valid ID, and paying the registration fee. - Induction:
An assessor will conduct an induction to confirm your eligibility for the course and explain the evidence requirements. If you do not meet the criteria, your registration will be canceled, and the fee will be refunded. - Assignmnets & Evidence Submission:
Provide all assignmnets and the necessary evidence based on the assessment criteria outlined in the course. If you are unsure of the required evidence, consult with the assessor for guidance on the type and nature of evidence needed. - Feedback and Revision:
The assessor will review your submitted evidence and provide feedback. Evidence that meets the criteria will be marked as “Criteria Met,” while any gaps will be identified. You will be asked to revise and resubmit if needed. - Competence Evidence:
Submit final evidence demonstrating that all learning outcomes have been met. This evidence will be marked as “Criteria Met” by the assessor once it is satisfactory. - Internal Quality Assurance (IQA):
The Internal Quality Assurance Verifier (IQA) will review your evidence to ensure consistency, quality, and compliance with standards. - External Verification:
The IQA will submit your portfolio to LICQual External Quality Assurance Verifiers (EQA) for final confirmation. The EQA may contact you directly to verify the authenticity of your evidence. - Certification:
Upon successful completion of all checks, LICQual will issue your official certificate, confirming that you have attained the LICQual Level 3 Diploma in HR and Learning & Development – HR Support
