ICTQual ISO 9001:2026 QMS (Quality Management System) Foundation Course

Building strong foundations for organizational success.

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ICTQual ISO 9001:2026 QMS (Quality Management System) Foundation Course

Course Level

ISO

Course Type

Non- Ofqual

Awarding Body

ICTQual AB

Duration

5 Days

Study Mood

Online

Assessment

Assignments Based

Course Overview

What is this course

The ICTQual ISO 9001:2026 QMS (Quality Management System) Foundation Course is an introductory training program designed to help learners understand the updated ISO 9001:2026 standard. It focuses on the principles and requirements of Quality Management Systems (QMS), giving participants the knowledge to support organizations in achieving consistent quality, customer satisfaction, and compliance with international standards.

This course covers essential topics such as process-based thinking, risk management, continual improvement, and the transition requirements of the new ISO 9001:2026 framework. Learners are introduced to practical tools and methods that strengthen organizational performance, improve efficiency, and ensure quality assurance across different industries.

It is ideal for students, beginners, administrative staff, supervisors, and professionals who are new to quality management. By completing the foundation course, participants gain valuable skills that enhance career opportunities, prepare them for advanced certifications, and enable them to contribute effectively to organizational excellence and global competitiveness.

Course Content

Detailed Curriculum Structure

This qualification, the ICTQual ISO 9001:2026 QMS (Quality Management System) Foundation Course, consists of 6 mandatory units.

  • Quality Management Principles & ISO Harmonized Structure
  • ISO 9001:2026 Requirements & Risk-Based Thinking
  • Organizational Context & Stakeholder Intelligence
  • Process Architecture & Performance Thinking
  • Digital Quality Ecosystems & AI-Enabled QMS
  • Customer Experience & Continual Improvement Systems

Learning Objectives

Learning Outcomes for the Study Units:

Quality Management Principles & ISO Harmonized Structure

  • Understand the fundamental quality management principles and their importance in delivering consistent products and services.
  • Recognize the ISO harmonized structure and how it aligns quality management with other management system standards.
  • Explain the role of leadership, process approach, and continual improvement in a QMS.
  • Identify how digital documentation systems support consistency, control, and compliance.

ISO 9001:2026 Requirements & Risk-Based Thinking

  • Understand the key requirements of ISO 9001:2026 and their role in quality assurance.
  • Explain risk-based thinking and how organizations identify risks and opportunities.
  • Recognize the importance of preventive actions and process controls in maintaining quality.
  • Identify how digital tools and data tracking help monitor risks and compliance.

Organizational Context & Stakeholder Intelligence

  • Identify internal and external factors that influence organizational performance.
  • Recognize key stakeholders and understand their needs and expectations.
  • Understand how stakeholder requirements impact quality objectives and compliance.
  • Use digital feedback and data collection tools to gather stakeholder insights.

Process Architecture & Performance Thinking

  • Understand the process-based approach and its role in achieving consistent quality outcomes.
  • Identify inputs, outputs, and interactions within organizational processes.
  • Recognize the importance of measuring performance using key indicators.
  • Understand how digital dashboards and data monitoring support process performance.

Digital Quality Ecosystems & AI-Enabled QMS

  • Recognize the role of digital platforms in managing quality documentation and workflows.
  • Understand how automation and AI technologies support quality monitoring and decision-making.
  • Identify the benefits of digital audit trails and real-time performance tracking.
  • Understand basic data security and integrity considerations in digital quality systems.

Customer Experience & Continual Improvement Systems

  • Understand how digital feedback tools and data analysis support ongoing improvement efforts.
  • Understand the relationship between customer satisfaction and quality management.
  • Identify methods used to collect and evaluate customer feedback.
  • Recognize the importance of continual improvement in enhancing quality and service delivery.

Who Should Attend

Target Audience and Participants

  • Students and graduates seeking foundational knowledge in quality management systems
  • Entry-level employees beginning careers in compliance, auditing, or process improvement
  • Administrative and support staff who want to understand organizational quality requirements
  • Managers and supervisors aiming to align their teams with ISO 9001:2026 standards
  • Professionals transitioning into quality assurance or QMS roles
  • Organizations looking to train staff in international quality management practices
  • Individuals interested in enhancing career opportunities through globally recognized ISO certification

Career & Learning Benefits

Skills, Knowledge & Opportunities You Will Earn

  • Gain a solid foundation in ISO 9001:2026 Quality Management System principles and requirements
  • Enhance career opportunities in auditing, compliance, and quality assurance roles across industries
  • Develop practical skills in process-based thinking, risk management, and continual improvement strategies
  • Strengthen professional credibility with knowledge of globally recognized quality management standards
  • Prepare for advanced ISO 9001 certifications and specialized QMS training programs
  • Improve organizational performance by supporting effective quality policies and customer satisfaction initiatives
  • Increase employability in sectors that prioritize international quality standards and compliance
  • Contribute to sustainable business growth through efficient and quality-driven practices

Need More Information?

Frequently Asked Questions Explained

Yes, ISO 9001 is a globally recognized standard, and the foundation certificate demonstrates knowledge applicable across multiple sectors. This recognition increases career mobility and credibility for professionals seeking opportunities in international organizations.

Learners develop practical skills in process-based thinking, risk management, and continual improvement. The course also emphasizes customer-focused quality practices, helping participants align organizational processes with ISO 9001:2026 requirements.

Participants will gain knowledge of ISO 9001:2026 clauses, quality management principles, risk-based thinking, process approach, documentation control, performance evaluation, and the basics of internal auditing. The course provides a strong foundation for understanding how a QMS operates in real-world business environments.

The course covers process‑based thinking, risk awareness, continual improvement, and customer‑centric quality practices. Learners also explore the transition requirements of ISO 9001:2026, preparing them for real‑world applications in diverse industries.

This course provides a foundation-level certificate of completion. Official organizational ISO 9001 certification is granted after a successful audit conducted by accredited certification bodies.

Enrollment Criteria

Minimum Eligibility Criteria for Enrollment

  • Age: Minimum 16 years
  • Language: Proficiency in English (reading, writing, speaking)
  • Educational Background:A basic secondary education is recommended
  • Experience: Prior professional experience is not mandatory

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Get in Touch

+44 2035 764371

+44 7441 396751

info@ictqual.co.uk

www.inspirecollege.co.uk

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