ICTQual AB Accredited Certified IQA Licence (CIL)

Unit 1: Professional Role and Responsibilities of an IQA

By the end of this unit, learners will be able to:

1. Explain the roles and responsibilities of an Internal Quality Assurer.
2. Apply professional and ethical standards in IQA practice.
3. Demonstrate accountability in quality assurance decision-making.
4. Reflect on their own professional IQA practice.

Unit 2: Understanding Internal Quality Assurance Principles and Standards

By the end of this unit, learners will be able to:

1. Explain key IQA principles including consistency, fairness, transparency, and compliance.
2. Apply IQA principles in real quality assurance contexts.
3. Evaluate IQA practices against awarding body and regulatory standards.
4. Justify IQA approaches used in their practice.

Unit 3: Planning Internal Quality Assurance Activities

By the end of this unit, learners will be able to:

1. Develop an effective IQA plan aligned with organizational and awarding body requirements.
2. Apply risk-based sampling strategies appropriately.
3. Schedule and allocate IQA activities effectively.
4. Ensure IQA planning supports quality and compliance.

Unit 4: Monitoring Assessment Practice and Decisions

By the end of this unit, learners will be able to:

1. Monitor assessor performance in real assessment environments.
2. Review assessment decisions for fairness, validity, and reliability.
3. Identify non-compliance or inconsistencies in assessment practice.
4. Provide recommendations for improvement where necessary.

Unit 5: Sampling and Standardization in IQA

By the end of this unit, learners will be able to:

1. Plan and conduct appropriate sampling of assessment evidence.
2. Participate in or lead internal standardization activities.
3. Analyse sampled evidence against assessment criteria.
4. Ensure consistency of assessment decisions across assessors.

Unit 6: Providing Feedback and Support to Assessors

By the end of this unit, learners will be able to:

1. Provide clear, constructive, and professional feedback to assessors.
2. Support assessors in improving their assessment practice.
3. Communicate IQA findings effectively and diplomatically.
4. Encourage reflective practice among assessors.

Unit 7: Managing and Maintaining IQA Records

By the end of this unit, learners will be able to:

1. Maintain accurate and compliant IQA records.
2. Store and manage IQA documentation securely and systematically.
3. Ensure records meet organizational and awarding body requirements.
4. Use IQA records to support quality monitoring.

Unit 8: Quality Improvement and Action Planning

By the end of this unit, learners will be able to:

1. Analyse IQA findings to identify areas for improvement.
2. Develop clear and realistic quality improvement action plans.
3. Implement corrective and preventive actions effectively.
4. Review and evaluate the impact of improvement actions.

Unit 9: Reporting and Reviewing IQA Outcomes

By the end of this unit, learners will be able to:

1. Produce clear and professional IQA reports.
2. Analyse IQA outcomes to identify trends and risks.
3. Reflect on IQA findings to improve quality assurance processes.
4. Communicate IQA results to relevant stakeholders.

Unit 10: Professional Development and Continuous Improvement as an IQA

By the end of this unit, learners will be able to:

1. Critically reflect on their own IQA practice.
2. Identify strengths and areas for professional development.
3. Develop a structured personal development plan.
4. Demonstrate commitment to continuous professional improvement.