The ProQual Level 3 NVQ Diploma in Construction Contracting Operations – Site Technical Support is a nationally recognised qualification designed for individuals working in technical support roles on construction sites. This qualification equips learners with the essential knowledge, understanding, and practical skills required to provide effective technical assistance in the planning, execution, and completion of construction and civil engineering projects.
Learners undertaking this qualification will develop competencies in areas such as interpreting technical drawings and specifications, supporting site operations, maintaining site records, contributing to health and safety practices, and ensuring quality control processes are effectively applied on site. The qualification also covers important aspects of environmental sustainability and risk management within the construction environment.
Assessment is carried out through work-based evidence, allowing learners to demonstrate their abilities in real-world scenarios without the need for classroom-based learning or written examinations. This flexible approach ensures that learners can continue to contribute to their workplace while gaining a qualification that reflects their skills and job role.
The diploma is ideal for those currently working or aspiring to work in roles such as Site Technician, Technical Assistant, or Site Support Operative, and it supports progression into supervisory, site management, or specialist technical roles within the construction industry.
ProQual Level 3 NVQ Diploma in Construction Contracting Operations – Site Technical Support
The ProQual Level 3 NVQ Diploma in Construction Contracting Operations – Site Technical Support to achieve the qualification candidates must complete all the mandatory and the required number of optional units for one of the following pathways:
Mandatory Units
| Unit Title | Unit Level |
| Operate health, safety and welfare systems in construction | 3 |
| Prepare programmes and schedules of work in construction | 3 |
| Operate project information systems in construction | 3 |
| Develop and maintain working relationships and personal development in construction | 3 |
| Implement contract work in construction | 4 |
| Establish and maintain the dimensional control of construction works | 3 |
Optional Units
| Unit Title | Unit Level |
| Prepare for, collect, analyse and present survey data in construction | 3 |
| Record the condition of property in construction | 3 |
| Integrate and control project design information in construction | 4 |
| Prepare for work operations in construction | 4 |
| Prepare for and carry out physical testing in construction | 3 |
| Prepare proposals and obtain feedback for the provision of products and services in construction | 4 |
| Prepare and process invitations to tender in construction | 3 |
| Prepare estimates, bids and tenders in construction | 3 |
| Monitor, maintain and improve supplies of materials in construction | 3 |
| Recommend and monitor supplies of plant and equipment in construction | 3 |
| Prepare drawings and schedules in construction | 3 |
| Assess, plan and monitor project methods and progress in construction | 4 |
| Prepare and monitor costs and accounts in construction | 4 |
GLH (Guided Learning Hours) and TQT (Total Qualification Time) are terms commonly used in vocational qualifications to help define the amount of time a learner is expected to spend on their studies.
1. GLH (Guided Learning Hours)
GLH refers to the number of hours a learner spends being directly taught, supervised, or supported during their course. This includes the time spent in activities such as:
- Classroom instruction
- Practical workshops
- One-on-one tutoring or mentoring sessions
- Online learning sessions with tutor support
In other words, GLH represents the time that learners are actively engaged with their instructors or learning activities.
2. TQT (Total Qualification Time)
TQT represents the total amount of time a learner is expected to invest in completing a qualification, including:
- GLH (Guided Learning Hours): Time spent on direct learning, as explained above.
- Self-Directed Learning: This includes time spent on independent study, research, assignment completion, preparation for exams, and any other work the learner does outside of direct teaching hours.
TQT is a broader measure that includes all the time required to achieve the qualification. It helps learners and employers understand the overall commitment required for the qualification.
Key Differences Between GLH and TQT:
- GLH focuses on direct learning with guidance or supervision.
- TQT includes GLH as well as independent study time and other learning-related activities.
Example:
If a qualification has a TQT of 600 hours and a GLH of 250 hours, it means the learner should spend 250 hours in direct learning (classroom, online, or tutor-led sessions) and 350 hours on independent study or research.
Upon successful completion of the ProQual Level 3 NVQ Diploma in Construction Contracting Operations – Site Technical Support , participants will achieve the following learning outcomes:
Operate health, safety and welfare systems in construction
- Be able to operate health, safety and welfare systems in the workplace
- Understand how to operate health, safety and welfare systems in the workplace
- Be able to identify hazards and assess risks in the workplace
- Understand how to identify hazards and assess risks in the workplace
Prepare programmes and schedules of work in construction
- Be able to obtain the information needed to take critical decisions
- Understand how to obtain the information needed to take critical decisions
- Be able to confirm project requirements
- Understand how to confirm project requirements
- Be able to prepare a work schedule
- Understand how to prepare a work schedule
Operate project information systems in construction
- Be able to obtain and evaluate feedback information
- Understand how to obtain and evaluate feedback information
Develop and maintain working relationships and personal development in construction
- Be able to develop and maintain relationships with people
- Understand how to develop and maintain relationships with people
- Be able to optimise your own resources to meet objectives
- Understand how to optimise your own resources to meet objectives
- Be able to undertake personal development in the occupational practice area
- Understand how to undertake personal development in the occupational practice area
Prepare and process invitations to tender in construction
- Be able to identify potential tenderers
- Understand how to identify potential tenderers
- Be able to prepare and issue tender documents
- Understand how to prepare and issue tender documents
- Be able to check tenders
- Understand how to check tenders
Prepare estimates, bids and tenders in construction
- Be able to evaluate estimate, bid and tender enquiry documentation
- Understand how to be able to evaluate estimate, bid and tender enquiry documentation
- Be able to calculate, quantities, resources and costs within a tender
- Understand how to be able to calculate, quantities, resources and costs within a tender
- Be able to collate and present tender information
- Understand how to be able to collate and present tender information
Prepare for, collect, analyse and present survey data in construction
- Be able to prepare to carry out surveys
- Understand how to prepare to carry out surveys
- Be able to carry out surveys
- Understand how to carry out surveys
- Be able to present survey data
- Understand how to present survey data
Record the condition of property in construction
- Be able to confirm a condition survey process
- Understand how to confirm a condition survey process
- Be able to inspect condition of property
- Understand how to inspect condition of property
- Be able to prepare and present condition survey reports and records
Integrate and control project design information in construction
- Be able to implement project documentation systems
- Understand how to implement project documentation systems
- Be able to integrate and evaluate project design information
- Understand how to integrate and evaluate project design information
Prepare drawings and schedules in construction
- Be able to prepare drawings and associated information
- Understand how to prepare drawings and associated information
- Be able to prepare schedules
- Understand how to prepare schedules
Prepare for work operations in construction
- Be able to collate and present tender information
- Understand how to collate and present tender information
- Be able to prepare for site operations
- Understand how to prepare for site operations
- Be able to implement and control work operations
- Understand how to implement and control work operations
Implement contract work in construction
- Be able to control work against agreed contract quality standards
- Understand how to be able to control work against agreed contract quality standards
- Be able to maintain contract compliance with statutory and contractual requirements
- Understand how to maintain contract compliance with statutory and contractual requirements
Establish and maintain the dimensional control of construction works
- Be able to apply dimensional control criteria
- Understand how to apply dimensional control criteria
- Be able to maintain the dimensional accuracy of works
- Understand how to maintain the dimensional accuracy of works
Prepare for and carry out physical testing in construction
- Be able to prepare for physical testing
- Understand how to prepare for physical testing
- Be able to carry out physical testing
- Understand how to carry out physical testing
- Be able to present test results
- Understand how to present test results
Assess, plan, and monitor project methods and progress in construction
- Be able to assess and identify work methods
- Understand how to assess and identify work methods
- Be able to develop project programming and resourcing
- Understand how to develop project programming and resourcing
- Be able to monitor project progress against agreed programmes
- Understand how to monitor project progress against agreed programmes
Monitor, maintain and improve supplies of materials in construction
- Be able to identify and monitor requirements for suppliers
- Understand how to identify and monitor requirements for suppliers
- Be able to maintain and record supplies of materials
- Understand how to maintain and record supplies of materials
- Be able to contribute to improvements in supplier performance
- Understand how to contribute to improvements in supplier performance
Recommend and monitor supplies of plant and equipment in construction
- Be able to identify and recommend plant and equipment
- Understand how to identify and recommend plant and equipment
- Be able to monitor the performance of plant and equipment supplied
- Understand how to monitor the performance of plant and equipment supplied
Prepare and monitor costs and accounts in construction
- Be able to monitor contract quantities and costs
- Understand how to monitor contract quantities and costs
- Be able to prepare interim valuations and final account
- Understand how to prepare interim valuations and final account
- Be able to identify and record income and expenditure
- Understand how to identify and record income and expenditure
- Be able to prepare information for additional costs for reimbursement for loss and expense
- Understand how to prepare information for additional costs for reimbursement for loss and expense
Prepare proposals and obtain feedback for the provision of products and services in construction
- Be able to prepare information for additional costs for reimbursement for loss and expense
- Understand how to prepare information for additional costs for reimbursement for loss and expense
- Be able to review and finalise proposals for the provision of products and services
- Understand how to review and finalise proposals for the provision of products and services
- Be able to obtain and evaluate feedback information
- Understand how to obtain and evaluate feedback information
Benefits of the ProQual Level 3 NVQ Diploma in Construction Contracting Operations – Site Technical Support
1. Nationally Recognised Qualification
Achieve a well-respected and industry-recognised qualification that demonstrates your competence and technical skills within the construction and civil engineering sectors.
2. Career Advancement Opportunities
This qualification enhances your employability and opens up pathways to more advanced roles such as Site Supervisor, Site Manager, or Senior Site Technician, as well as providing a foundation for further professional or academic qualifications.
3. Work-Based Assessment Approach
Gain your qualification through practical, real-life workplace activities, removing the need for classroom attendance or traditional examinations. This allows you to learn while continuing your current employment.
4. Development of Key Technical Skills
Strengthen your skills in interpreting technical drawings and specifications, maintaining site documentation, supporting construction processes, managing health and safety requirements, and monitoring environmental and quality standards on-site.
5. Formal Recognition of Existing Competence
If you are already working in a technical support role, this qualification validates your current knowledge, abilities, and experience, providing formal recognition of your contribution to site operations.
6. Health, Safety, and Environmental Awareness
Gain a deeper understanding of health, safety, and environmental procedures, enabling you to support compliance with legislation, reduce site risks, and promote sustainable construction practices.
7. Increased Confidence and Professional Credibility
Enhance your confidence in performing site-based technical support tasks and improve your professional credibility among colleagues, clients, and employers.
8. Employer Benefits
Employers benefit from having technically competent staff who can efficiently manage site support activities, contribute to project success, and uphold industry best practices, resulting in improved project delivery and site operations.
9. Supports Continuing Professional Development (CPD)
Completing this qualification contributes to your ongoing professional development, making you better prepared for future training, certifications, or membership with professional bodies such as CIOB or ICE.
10. Flexible Learning with Minimal Disruption
The qualification can be achieved alongside your regular work duties, ensuring minimal disruption to your employment while improving your practical knowledge and skills on the job.
The ProQual Level 3 NVQ Diploma in Construction Contracting Operations – Site Technical Support is best suited for individuals who meet the following profile:
1. Current Site-Based Technical Support Staff
Individuals working in roles such as Site Technician, Technical Assistant, Construction Operative, or Site Support Staff, who are involved in supporting the technical and operational needs of construction or civil engineering sites.
2. Practicing Construction Professionals
Employees who are responsible for tasks such as interpreting technical drawings, assisting with site operations, maintaining site records, monitoring quality standards, and ensuring health and safety compliance.
3. Those Seeking Formal Recognition of Skills
Workers who have experience in providing technical support on site but lack formal qualifications, and wish to validate their competence with an industry-recognised diploma.
4. Career-Oriented Individuals
Learners looking to progress to more advanced roles such as Site Supervisor, Assistant Site Manager, or Specialist Technician, and who see this qualification as a stepping stone to further career development.
5. Self-Motivated and Responsible Learners
Individuals who can manage their duties independently, take initiative, and support various aspects of construction site operations effectively while maintaining focus on quality, safety, and environmental standards.
6. Safety and Quality-Focused Personnel
Those committed to upholding health, safety, and environmental practices on site and ensuring technical support tasks align with project specifications and regulatory requirements.
7. Individuals with Practical, Hands-On Roles
This qualification is ideal for those who perform practical, on-the-ground tasks that support the successful delivery of construction projects and require technical knowledge and problem-solving abilities.
Entry Requirements
To enrol in the ProQual Level 3 NVQ Diploma in Construction Contracting Operations – Site Technical Support, learners are generally expected to meet the following criteria:
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Qualification Process
Qualification Process for the ProQual Level 3 NVQ Diploma in Construction Contracting Operations – Site Technical Support
- Self-Assessment:
Begin by evaluating your eligibility to ensure you meet the qualification requirements, including work experience, knowledge, and language proficiency. - Registration:
Complete your registration by submitting the required documents, including a scanned copy of a valid ID, and paying the registration fee. - Induction:
An assessor will conduct an induction to confirm your eligibility for the course and explain the evidence requirements. If you do not meet the criteria, your registration will be canceled, and the fee will be refunded. - Assignmnets & Evidence Submission:
Provide all assignmnets and the necessary evidence based on the assessment criteria outlined in the course. If you are unsure of the required evidence, consult with the assessor for guidance on the type and nature of evidence needed. - Feedback and Revision:
The assessor will review your submitted evidence and provide feedback. Evidence that meets the criteria will be marked as “Criteria Met,” while any gaps will be identified. You will be asked to revise and resubmit if needed. - Competence Evidence:
Submit final evidence demonstrating that all learning outcomes have been met. This evidence will be marked as “Criteria Met” by the assessor once it is satisfactory. - Internal Quality Assurance (IQA):
The Internal Quality Assurance Verifier (IQA) will review your evidence to ensure consistency, quality, and compliance with standards. - External Verification:
The IQA will submit your portfolio to ProQual’s External Quality Assurance Verifiers (EQA) for final confirmation. The EQA may contact you directly to verify the authenticity of your evidence. - Certification:
Upon successful completion of all checks, ProQual will issue your official certificate, confirming that you have attained the ProQual Level 3 NVQ Diploma in Construction Contracting Operations – Site Technical Support.
