LICQual ISO 9001:2026 QMS (Quality Management System) Foundation Course

Learning Objectives

By the end of this course, Applicants will be able to:

Introduction to Quality Management & ISO Framework

• Understand the fundamental principles of quality management and its benefits.
• Learn the history and evolution of ISO standards and frameworks.
• Identify key components of a Quality Management System (QMS).
• Recognize the role of ISO 9001:2026 in enhancing organizational performance.
• Develop an understanding of compliance and regulatory requirements.
• Explain how quality management supports continual improvement and business excellence.

Overview of ISO 9001:2026 Requirements

• Interpret the key clauses and requirements of ISO 9001:2026.
• Understand documentation and record-keeping standards in QMS.
• Learn how ISO 9001:2026 integrates with existing organizational processes.
• Recognize mandatory and recommended practices for quality management.
• Identify the role of audits and compliance in maintaining ISO certification.
• Explain how the standard promotes process standardization and efficiency.

Context of the Organization & Leadership

• Analyze organizational context for effective QMS implementation.
• Understand leadership responsibilities in driving quality initiatives.
• Identify stakeholder needs and expectations in quality management.
• Link strategic objectives to quality policy and QMS goals.
• Evaluate organizational culture and structure for quality alignment.
• Develop strategies to ensure leadership engagement in QMS processes.

Risk-Based Thinking & Process Approach

• Apply risk-based thinking to identify, assess, and mitigate potential issues.
• Understand the process approach and its role in QMS effectiveness.
• Learn how to integrate risk management into operational processes.
• Identify critical controls for maintaining compliance and quality standards.
• Evaluate process performance and implement corrective actions.
• Enhance decision-making by prioritizing risks and opportunities in QMS.

Digital QMS & AI in Quality Management

• Explore digital tools for implementing and monitoring QMS.
• Understand the role of AI in process automation and audit support.
• Use technology to analyze data, trends, and operational performance.
• Learn about software solutions for document control and workflow management.
• Integrate AI-driven insights for risk assessment and continuous improvement.
• Ensure secure management of QMS data using digital platforms.

Continuous Improvement & Customer Satisfaction

• Understand the principles of continual improvement in QMS.
• Monitor and measure performance to identify improvement opportunities.
• Learn how to implement corrective and preventive actions effectively.
• Develop strategies to enhance customer satisfaction and engagement.
• Apply feedback loops to improve products, processes, and services.
• Foster a culture of quality and organizational excellence through continuous improvement.