Certificate in Zoo Management and Animal Keeping

Learning Objectives

Learning Outcomes for the ICTQual Level 3 Certificate in Zoo Management and Animal Keeping:

Principles of Zoo Management

• Demonstrate understanding of the organizational structure and daily operations of zoos.
• Identify the responsibilities of zoo staff in maintaining welfare and safety standards.
• Apply basic management practices to support effective zoo operations.
• Recognize the role of zoos in conservation, education, and community engagement.

Animal Welfare and Ethical Standards

• Demonstrate knowledge of ethical principles in animal care and management.
• Identify welfare responsibilities and legal standards in captive environments.
• Apply practices that promote respect, dignity, and wellbeing for all animals.
• Recognize signs of poor welfare and take appropriate action under supervision.

Habitat Design and Maintenance

• Demonstrate understanding of enclosure design principles for different species.
• Identify features that support welfare, enrichment, and safety in captive habitats.
• Apply maintenance routines to ensure enclosures remain secure and hygienic.
• Recognize the importance of habitat design in conservation and public education.

Record Keeping and Animal Data Management

• Demonstrate skills in maintaining accurate records of animal health, feeding, and behaviour.
• Identify the importance of data management in supporting welfare and conservation goals.
• Apply basic systems for recording and reporting animal care information.
• Recognize how records contribute to research, breeding, and long‑term management.

Conservation Awareness and Public Education

• Demonstrate knowledge of the role of zoos in global conservation efforts.
• Identify effective methods for raising public awareness about wildlife protection.
• Apply communication skills to support educational talks, tours, and outreach activities.
• Recognize the importance of engaging communities in conservation and ethical zoo practices.