In today’s fast-paced world, mental health is more important than ever. With increasing awareness across workplaces, schools, and communities, there’s a growing demand for individuals who can identify, understand, and support those experiencing mental health challenges. The NOCN Level 3 Award in First Aid for Mental Health is a powerful, Ofqual-regulated qualification that equips learners with the essential skills and confidence to become mental health first aiders.
The NOCN Level 3 Award in First Aid for Mental Health is a comprehensive qualification designed to provide in-depth knowledge and practical strategies for identifying signs of mental ill-health, offering initial support, and guiding individuals towards professional help. Unlike traditional first aid, this course focuses on emotional and psychological wellbeing.
The NOCN Level 3 Award in First Aid for Mental Health empowers individuals to make a real difference. Whether you’re looking to support your colleagues, students, or community members, this course offers the tools to step in with confidence and care.
NOCN Level 3 Award in First Aid for Mental Health
NOCN Level 3 Award in First Aid for Mental Health training program consist of 15 TQT (Total Qualification time).
Mandatory units
| Sr# | Unit Title | Credits | GLH |
|---|---|---|---|
| 1 | Common Mental Health Conditions | 1 | 4 |
| 2 | Mental Health Awareness | 1 | 5 |
| 3 | Promoting Positive Mental Health in the Workplace | 1 | 6 |
GLH (Guided Learning Hours) and TQT (Total Qualification Time) are terms commonly used in vocational qualifications to help define the amount of time a learner is expected to spend on heir studies.
1. GLH (Guided Learning Hours)
GLH refers to the number of hours a learner spends being directly taught, supervised, or supported during their course. This includes the time spent in activities such as:
- Classroom instruction
- Practical workshops
- One-on-one tutoring or mentoring sessions
- Online learning sessions with tutor support
In other words, GLH represents the time that learners are actively engaged with their instructors or learning activities.
2. TQT (Total Qualification Time)
TQT represents the total amount of time a learner is expected to invest in completing a qualification, including:
- GLH (Guided Learning Hours): Time spent on direct learning, as explained above.
- Self-Directed Learning: This includes time spent on independent study, research, assignment completion, preparation for exams, and any other work the learner does outside of direct teaching hours.
TQT is a broader measure that includes all the time required to achieve the qualification. It helps learners and employers understand the overall commitment required for the qualification.
Key Differences Between GLH and TQT:
- GLH focuses on direct learning with guidance or supervision.
- TQT includes GLH as well as independent study time and other learning-related activities.
Example:
If a qualification has a TQT of 600 hours and a GLH of 250 hours, it means the learner should spend 250 hours in direct learning (classroom, online, or tutor-led sessions) and 350 hours on independent study or research.
Learning Outcomes of NOCN Level 3 Award in First Aid for Mental Health
Unit 1: Common Mental Health Conditions
Learning Outcomes:
- Understand the signs, symptoms, and effects of common mental health conditions such as depression, anxiety, stress, and substance misuse.
- Identify potential risk factors and triggers that can lead to mental ill-health.
- Recognise how different conditions may impact an individual’s behaviour, wellbeing, and ability to function in daily life.
- Demonstrate awareness of the importance of early intervention and available support services.
Unit 2: Mental Health Awareness
Learning Outcomes:
- Define what is meant by mental health and mental ill-health.
- Understand the stigma, misconceptions, and barriers surrounding mental health.
- Explore how mental health can fluctuate over time and be influenced by internal and external factors.
- Recognise the role of Mental Health First Aiders in providing initial support and encouraging professional help-seeking.
Unit 3: Promoting Positive Mental Health in the Workplace
Learning Outcomes:
- Understand the importance of promoting positive mental health in the workplace.
- Identify strategies and initiatives that support employee wellbeing and reduce mental health-related absences.
- Explain the role of employers, managers, and colleagues in creating a mentally healthy work environment.
- Demonstrate knowledge of relevant policies, procedures, and legislation related to mental health at work.
Course Benefits – NOCN Level 3 Award in First Aid for Mental Health
Nationally Recognised Qualification
Regulated by Ofqual, this Level 3 Award is recognised across the UK, adding value to your professional profile.
Develops Practical Support Skills
Equips you with the knowledge and confidence to identify early signs of mental ill-health and offer appropriate first-line support.
Assignment-Based Assessment
Fully assessed through assignments, allowing for flexible and accessible learning—no final exams required.
Supports Workplace Wellbeing
Ideal for managers, HR professionals, and team leaders who want to promote mental health in the workplace and reduce absenteeism and burnout.
Enhances Career Prospects
Valuable for roles in health and social care, education, human resources, customer service, and community support sectors.
Encourages a Proactive Approach
Empowers individuals to take an active role in mental health advocacy, both professionally and personally.
Builds Confidence in Responding to Mental Health Crises
Learn how to approach difficult conversations, respond to crises, and signpost individuals to appropriate support services.
Complements Physical First Aid Training
Offers a holistic approach to health and wellbeing by combining mental and physical first aid understanding.
Promotes Personal Growth and Awareness
Increases your understanding of your own mental wellbeing, resilience, and ability to support others with empathy and sensitivity.
Opens Pathways to Further Study
Provides a solid foundation for progression into higher-level qualifications in counselling, mental health, or health and social care.
The ideal learner for the NOCN Level 3 Award in First Aid for Mental Health is someone who is passionate about mental health and committed to creating supportive environments—whether in the workplace, education, community, or personal settings. This course is suited to individuals who are:
- Aged 18 or over, with a keen interest in understanding and supporting mental health in others.
- Professionals in people-facing roles, such as:
- Managers, supervisors, and HR staff
- Teachers, tutors, and education support workers
- Health and social care practitioners
- Customer service or hospitality staff
- Volunteers or community group leaders
- Aspiring Mental Health First Aiders who want to gain the knowledge and skills needed to confidently identify signs of mental ill-health and offer initial support.
- Individuals with no prior experience, but a strong motivation to improve mental health awareness and reduce stigma.
- People who prefer assignment-based learning rather than traditional exam assessments, and are comfortable with reflective writing and scenario-based tasks.
- Those seeking progression into further qualifications in counselling, mental health, or leadership roles within wellbeing-focused initiatives.
This course is ideal for anyone ready to make a real difference—by listening, supporting, and acting as a positive force for mental wellbeing in their organisation or community.
Entry Requirements
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Qualification Process
Qualification Process NOCN Level 3 Award in First Aid for Mental Health
- Self-Assessment:
Begin by evaluating your eligibility to ensure you meet the qualification requirements, including work experience, knowledge, and language proficiency. - Registration:
Complete your registration by submitting the required documents, including a scanned copy of a valid ID, and paying the registration fee. - Induction:
An assessor will conduct an induction to confirm your eligibility for the course and explain the evidence requirements. If you do not meet the criteria, your registration will be canceled, and the fee will be refunded. - Assignments & Evidence Submission:
Provide all assignments and the necessary evidence based on the assessment criteria outlined in the course. If you are unsure of the required evidence, consult with the assessor for guidance on the type and nature of evidence needed. - Feedback and Revision:
The assessor will review your submitted evidence and provide feedback. Evidence that meets the criteria will be marked as “Criteria Met,” while any gaps will be identified. You will be asked to revise and resubmit if needed. - Competence Evidence:
Submit final evidence demonstrating that all learning outcomes have been met. This evidence will be marked as “Criteria Met” by the assessor once it is satisfactory. - Internal Quality Assurance (IQA):
The Internal Quality Assurance Verifier (IQA) will review your evidence to ensure consistency, quality, and compliance with standards. - External Verification:
The IQA will submit your portfolio to NOCN External Quality Assurance Versifier (EQA) for final confirmation. The EQA may contact you directly to verify the authenticity of your evidence. - Certification:
Upon successful completion of all checks, NOCN will issue your official certificate, confirming that you have attained the NOCN Level 3 Award in First Aid for Mental Health
